Hotjar: Interruption to data collection for Recordings, Forms and Heatmaps
Timeline of updates
- resolved
On 13th November 2019, there was an interruption to our data collection of Recordings, Forms and Heatmaps data. This interruption occurred at 15:50 UTC and lasted for about 15 minutes. No data will have been collected during this time.
From Hotjar’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.hotjar.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Hotjar, started 2019-11-13 16:00 UTC, resolved after 0 min, 1 update(s).
- Title
- Interruption to data collection for Recordings, Forms and Heatmaps
- Vendor
- Hotjar
- Date
- URL
- https://rewindex.com/company/hotjar/incidents/1717nqhj67gm
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