# Hotjar: Interruption to data collection for Recordings, Forms and Heatmaps

> Hotjar status incident “Interruption to data collection for Recordings, Forms and Heatmaps” on 2019-11-13: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/1717nqhj67gm
Last updated: 2019-11-13T16:00:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2019-11-13 16:00 UTC · Resolved: 2019-11-13 16:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/1717nqhj67gm](https://status.hotjar.com/incidents/1717nqhj67gm)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2019-11-13 16:00 UTC: On 13th November 2019, there was an interruption to our data collection of Recordings, Forms and Heatmaps data. This interruption occurred at 15:50 UTC and lasted for about 15 minutes. No data will have been collected during this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Hotjar, started 2019-11-13 16:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/1717nqhj67gm
- Citation: Hotjar, “Interruption to data collection for Recordings, Forms and Heatmaps” (2019-11-13 16:00 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/1717nqhj67gm (CC BY 4.0).
- Markdown link: `[Hotjar: Interruption to data collection for Recordings, Forms and Heatmaps (2019-11-13)](https://rewindex.com/company/hotjar/incidents/1717nqhj67gm)`


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Canonical: https://rewindex.com/company/hotjar/incidents/1717nqhj67gm · Markdown: https://rewindex.com/company/hotjar/incidents/1717nqhj67gm.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/1717nqhj67gm · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:36:54.926Z