Outages by dayNovember 21, 2019

Outages on November 21, 2019

UTC day 2019-11-21 (Nov 21, 2019, 00:00 to Nov 21, 2019, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

24incidents started

12labelled major or critical

19vendors with a new incident

6still open from earlier days

By vendor label: Critical 5 · Major 7 · Minor 8 · No impact listed 4 · 7 maintenance

Incidents started this day 24

Vendor	Incident	Impact	Started	Resolved	Status
Asana	Production incident	Critical	00:30	01:16 (46 min)	resolved
Statuspage	Access to private pages	Critical	01:00	02:35 (1.6 h)	resolved
Bandwidth	Bandwidth Local Market Impairment- Multiple Markets Impacted	Critical	07:02	19:08 (12 h)	resolved
Red Hat (incl. Quay.io)	Customer Portal Incident	Critical	20:19	Nov 22, 2019, 03:45 (7.4 h)	resolved
Linode (Akamai)	Connectivity Issues - US-Southeast (Atlanta)	Critical	20:30	22:04 (1.6 h)	resolved
Plivo	BYOC Inbound call failiures towards South America phone numbers	Major	01:18	01:49 (31 min)	resolved
Plivo	Two-way calls with Text-to-Speech are impacted towards South America region	Major	01:38	01:49 (11 min)	resolved
Hotjar	Performance degradation	Major	10:10	15:45 (5.6 h)	resolved
Bitrise	Workflow Editor stuck in a loading loop	Major	13:03	13:30 (27 min)	resolved
Optimizely	Issue with Managed Services deployments.	Major	17:08	23:00 (5.9 h)	resolved
CircleCI	MacOS Builds Queueing	Major	19:16	Nov 22, 2019, 00:55 (5.7 h)	resolved
Stream (GetStream)	Timeout Errors	Major	21:27	22:16 (49 min)	resolved
Twilio	SMS Delivery Degradation Towards MTN Uganda	Minor	03:32	20:18 (17 h)	resolved
Confluent	Experiencing Performance Degredation in AWS in ap-southeast-1	Minor	05:26	06:52 (1.4 h)	resolved
Twilio	SMS Delivery Degradation Towards U-Mobile Malaysia	Minor	06:18	08:55 (2.6 h)	resolved
DNSimple	Domain registrar issues	Minor	08:23	10:08 (1.8 h)	resolved
Sinch	Sinch Service Notification: Reach API	Minor	15:51	17:19 (1.5 h)	resolved
HubSpot	HubSpot Calling is currently unavailable for all customers	Minor	17:48	18:18 (30 min)	resolved
HubSpot	Viewing form submission file uploads are currently unavailable for some customers	Minor	21:17	22:07 (50 min)	resolved
Bitrise	Workflow Editor stuck in a loading loop	Minor	22:21	23:44 (1.4 h)	resolved
Heap	The Heap app is currently degraded	No impact listed	01:26	08:39 (7.2 h)	resolved
New Relic	APM, Data Collection, Alerts, Browser, Infrastructure, Insights, Mobile and New Relic One - UI and alerts irregularities	No impact listed	04:07	04:07 (0 min)	resolved
Mezmo	Indexing and Alert Delays	No impact listed	15:34	Nov 22, 2019, 09:52 (18 h)	resolved
New Relic	New Relic Logs	No impact listed	22:28	22:28 (0 min)	resolved

Still open from earlier days 6

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	Bandwidth Local Market Impairment - 923 - Mansfield, OH	Critical	Nov 20, 2019, 19:57	20:10 (24 h)	resolved
Elastic Cloud	Kibana issues in some regions	Major	Nov 20, 2019, 21:10	00:42 (3.5 h)	resolved
Shopify	Buy button malfunctioning in the admin	Major	Nov 20, 2019, 23:59	00:06 (7 min)	resolved
Gorgias	Impossible to send Facebook Messenger messages	Minor	Nov 18, 2019, 23:43	Nov 25, 2019, 23:37 (7 d)	resolved
Greenhouse	Business Intelligence Connector load issues	Minor	Nov 20, 2019, 15:57	01:50 (9.9 h)	resolved
Plivo	Call failures on inbound voice towards Mansfield phone numbers	Minor	Nov 20, 2019, 20:04	20:13 (24 h)	resolved

Maintenance 7

Vendor	Incident	Impact	Started	Resolved	Status
Close	[Scheduled] Webhook database maintenance	Maintenance	02:02	02:12 (10 min)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	05:00	10:00 (5.0 h)	resolved
Bandwidth	[Scheduled] EVS (911) Dashboard Maintenance	Maintenance	05:00	08:00 (3.0 h)	resolved
Bandwidth	[Scheduled] SMS Messaging Maintenance - DFW & LAX	Maintenance	05:00	07:00 (2.0 h)	resolved
Sinch	[Scheduled] External - North American Long Number Provider	Maintenance	05:00	07:00 (2.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - 522 - Springfield, MO	Maintenance	06:01	10:00 (4.0 h)	resolved
Sinch	[Scheduled] Internal Maintenance - US3 Site	Maintenance	08:00	10:00 (2.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Asana, Statuspage, Bandwidth, Red Hat (incl. Quay.io), Linode (Akamai), Plivo, Hotjar, Bitrise, Optimizely, CircleCI, Stream (GetStream), Twilio.

Cite this

24 vendor-reported incidents started on 2019-11-21 (UTC) across 19 vendors, 12 labelled major or critical by the vendor.

Title: Outages on November 21, 2019
Vendor: Rewindex daily outage roundup
Date: 2019-11-21 00:00 UTC
URL: https://rewindex.com/outages/2019-11-21

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