Shopify: Buy button malfunctioning in the admin

Impact: majorStatus: resolvedStarted 2019-11-20 23:59 UTCResolved 2019-11-21 00:06 UTC (7 min)4 updatesSource: stspg.io

Summary

Shopify reported a major Admin incident in which Buy Buttons were not visible on product pages for some stores. It started at 2019-11-20 23:59 UTC and was resolved at 2019-11-21 00:06 UTC, lasting 7 min; Shopify implemented a fix and monitored the results.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Admin

Timeline of updates

investigating2019-11-20 23:59 UTC
Buy Buttons are currently not visible on product pages for some stores. We’re investigating and will keep you updated.
identified2019-11-20 23:59 UTC
The issue has been identified and a fix is being implemented.
monitoring2019-11-21 00:04 UTC
A fix has been implemented and we are monitoring the results.
resolved2019-11-21 00:06 UTC
This incident has been resolved.

Rewindex changes for this incident

Major incident: Buy button malfunctioning in the admin 2019-11-20 23:59 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Shopify profile · Recent Shopify incidents · Markdown · JSON