Companies/Stream (GetStream)/Incidents

Stream (GetStream): Timeout Errors

Affected components: Chat APIus-east

Timeline of updates

1. investigating2019-11-21 21:27 UTC

   We are experiencing spikes of timeout errors; the team is investigating on the root cause and working on a remediation

2. monitoring2019-11-21 22:04 UTC

   Increased load on some API endpoints caused traffic to spike intermittently. Adding more capacity remediated the problem.

3. resolved2019-11-21 22:16 UTC

   This incident has been resolved.

Changes Rewindex caught on this incident

• Nov 21, 2019Major incident: Timeout Errors

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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