Rewindex

ChangesStream (GetStream)Timeout Errors

Stream (GetStream): Major incident: Timeout Errors

Major incidentmajor (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Stream (GetStream) removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Timeout Errors
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2019-11-21 21:27 UTC
AddedResolved time#5
Before: not present
After: 2019-11-21 22:16 UTC
AddedAffected components#6
Before: not present
After: Chat API, us-east
AddedUpdateinvestigating#7
Before: not present
After: We are experiencing spikes of timeout errors; the team is investigating on the root cause and working on a remediation
AddedUpdatemonitoring#8
Before: not present
After: Increased load on some API endpoints caused traffic to spike intermittently. Adding more capacity remediated the problem.
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

Archive proof

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How the archive is checked, and what it cannot prove.

Rewindex captured this after the last checkpoint; the next run (00:41 UTC) commits it.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

History of this incident

Thursday, November 21, 2019

1 incident change

All Stream (GetStream) changesStream (GetStream) profileMarkdownJSON