Outages by dayNovember 20, 2019

Outages on November 20, 2019

UTC day 2019-11-20 (Nov 20, 2019, 00:00 to Nov 20, 2019, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

27incidents started

5labelled major or critical

18vendors with a new incident

6still open from earlier days

By vendor label: Critical 1 · Major 4 · Minor 19 · No impact listed 3 · 6 maintenance

Incidents started this day 27

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	Bandwidth Local Market Impairment - 923 - Mansfield, OH	Critical	19:57	Nov 21, 2019, 20:10 (24 h)	resolved
Jira	Atlassian Cloud Partial Outage	Major	11:41	12:09 (28 min)	resolved
Shopify	Shopify storefronts not accessible on some stores	Major	18:40	18:45 (5 min)	resolved
Elastic Cloud	Kibana issues in some regions	Major	21:10	Nov 21, 2019, 00:42 (3.5 h)	resolved
Shopify	Buy button malfunctioning in the admin	Major	23:59	Nov 21, 2019, 00:06 (7 min)	resolved
Bandwidth	LAX Messaging Incident	Minor	00:17	01:30 (1.2 h)	resolved
Plivo	Delivery delay on Inbound SMS towards US & Canada phone numbers	Minor	00:30	01:32 (1.0 h)	resolved
GitHub Copilot	Incident on 2019-11-20 01:19 UTC	Minor	01:19	03:25 (2.1 h)	resolved
GitHub	Incident on 2019-11-20 01:19 UTC	Minor	01:19	03:25 (2.1 h)	resolved
Monday.com	Investigating issues with our automations	Minor	01:22	01:28 (6 min)	resolved
Twilio	Status Callback Degradation Towards Bouygues France	Minor	07:11	09:43 (2.5 h)	resolved
Sinch	Delivery Report Issue: Bouygues France	Minor	07:48	10:16 (2.5 h)	resolved
Bunny.net	Storage Zone Database Timeouts	Minor	10:00	10:00 (0 min)	resolved
Coralogix	Data indexing delay	Minor	15:02	15:54 (52 min)	resolved
Greenhouse	Business Intelligence Connector load issues	Minor	15:57	Nov 21, 2019, 01:50 (9.9 h)	resolved
Twilio	SMS Delivery Degradation Towards U.S. Cellular	Minor	17:44	19:56 (2.2 h)	resolved
Plivo	Intermittent DLR latencies on two-way Toll-free SMS towards US & Canada phone numbers	Minor	17:53	20:07 (2.2 h)	resolved
New Relic	Synthetics Monitors Not Running Properly	Minor	18:06	18:27 (21 min)	resolved
Sinch	Sinch Operator Notification: US and Canada Toll-Free number provider	Minor	18:10	20:36 (2.4 h)	resolved
Twilio	Billing Delays for a Subset of Twilio Accounts	Minor	18:15	20:49 (2.6 h)	resolved
Plivo	Call failures on inbound voice towards Mansfield phone numbers	Minor	20:04	Nov 21, 2019, 20:13 (24 h)	resolved
LogRocket	Session Processing Delayed	Minor	20:06	22:39 (2.5 h)	resolved
Twilio	SMS Delivery Degradation Towards AT&T in Mexico	Minor	22:11	23:38 (1.4 h)	resolved
Monday.com	Investigating issues with our localized pricing pages	Minor	22:41	23:19 (38 min)	resolved
Red Hat (incl. Quay.io)	Container Catalog Incident	No impact listed	01:00	01:00 (0 min)	resolved
Lever	Microsoft 365	No impact listed	02:38	05:41 (3.0 h)	resolved
Bitbucket	Slow or failing git/hg operations	No impact listed	12:15	13:57 (1.7 h)	resolved

Still open from earlier days 6

Vendor	Incident	Impact	Started	Resolved	Status
Hotjar	Heatmap processing delayed	Major	Nov 19, 2019, 12:05	15:49 (28 h)	resolved
FullStory	Elevated search errors	Major	Nov 19, 2019, 20:58	12:37 (16 h)	resolved
DNSimple	Domain registrar issues	Major	Nov 19, 2019, 23:01	00:48 (1.8 h)	resolved
Gorgias	Impossible to send Facebook Messenger messages	Minor	Nov 18, 2019, 23:43	Nov 25, 2019, 23:37 (7 d)	resolved
Sinch	Sinch Operator Notification: Mobistar Belgium	Minor	Nov 19, 2019, 17:09	00:19 (7.2 h)	resolved
Box	[Minor] Issue Accessing Content for Specific Users	Minor	Nov 19, 2019, 23:07	04:03 (4.9 h)	resolved

Maintenance 6

Vendor	Incident	Impact	Started	Resolved	Status
Bitbucket	[Scheduled] Bitbucket Pipelines Kubernetes cluster upgrade	Maintenance	04:15	Nov 21, 2019, 04:15 (24 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Two-way Toll-free SMS in US & Canada : T-Mobile	Maintenance	05:00	10:00 (5.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - 442 - Augusta, GA	Maintenance	05:00	07:00 (2.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Toll Free SMS	Maintenance	06:01	11:02 (5.0 h)	resolved
Sinch	[Scheduled] External Maintenance - USA T-Mobile	Maintenance	06:01	11:01 (5.0 h)	resolved
Twilio	[Scheduled] T-Mobile US SMS Carrier Maintenance	Maintenance	06:01	11:01 (5.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Bandwidth, Jira, Shopify, Elastic Cloud, Plivo, GitHub Copilot, GitHub, Monday.com, Twilio, Sinch, Bunny.net, Coralogix.

Cite this

27 vendor-reported incidents started on 2019-11-20 (UTC) across 18 vendors, 5 labelled major or critical by the vendor.

Title: Outages on November 20, 2019
Vendor: Rewindex daily outage roundup
Date: 2019-11-20 00:00 UTC
URL: https://rewindex.com/outages/2019-11-20

All days Outage events Markdown