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CompaniesPlivoMonthly reportsNovember 2019

Plivo in November 2019: incidents, uptime and changes

30incidents posted
2labelled major or critical
99.92%free of major/critical
61.47%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 31 min, incident time 11.6 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 2 · Minor 28

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
BYOC Inbound call failiures towards South America phone numbersMajor31 minresolved11-21
Two-way calls with Text-to-Speech are impacted towards South America regionMajor11 minresolved11-21

Other incidents 28

IncidentImpactStartedDurationStatusDay
Call failures on inbound voice & SMS towards Brazil phone numbersMinor9.3 hresolved11-03
Call failures on inbound voice towards the US phone numbers in ColumbiaMinor3.4 hresolved11-04
Intermittent connectivity issue on Plivo ServicesMinor26 minresolved11-05
Call failures on inbound voice towards Spain phone numbersMinor3.2 hresolved11-06
Failures on inbound SMS towards US numbersMinor12 minresolved11-08
Call failures on inbound voice towards Spain phone numbersMinor15 minresolved11-08
Call failures on inbound voice towards Spain phone numbersMinor44 hresolved11-09
Call failures on inbound voice & inbound SMS towards US & Canada phone numbersMinor3.0 hresolved11-11
Call failures on inbound voice & inbound SMS towards Wichita Falls, TXMinor8.6 hresolved11-12
Call failures on inbound voice towards Charlottesville phone numbers in USMinor24 hresolved11-12
Delivery degradation on two way Toll-free SMS towards US phone numbersMinor5.2 hresolved11-15
Call failures on inbound voice and inbound sms delivery delay towards Fort Smith phone numbers.Minor24 hresolved11-15
Call failures on inbound voice and inbound sms delivery delay towards few areas in US (Rochester, St. Cloud, Billings, Fargo, Cheyenne)Minor4.8 hresolved11-16
Call failures on inbound voice and inbound sms delivery towards ItalyMinor1.4 hresolved11-18
Call failures on inbound voice and inbound sms delivery towards Brazil (in the area of Vitória)Minor8.1 hresolved11-18
Delivery delay on two-way SMS towards the US and Canada phone numbersMinor6.1 hresolved11-19
Intermittent DLR latencies on two-way Toll-free SMS towards US & Canada phone numbersMinor5.2 hresolved11-19
Delivery delay on Inbound SMS towards US & Canada phone numbersMinor1.0 hresolved11-20
Intermittent DLR latencies on two-way Toll-free SMS towards US & Canada phone numbersMinor2.2 hresolved11-20
Call failures on inbound voice towards Mansfield phone numbersMinor24 hresolved11-20
Call failures on inbound voice towards El Salvador phone numbersMinor38 minresolved11-22
Delivery delay on two-way toll free SMS towards the US and Canada phone numbersMinor24 hresolved11-23
Call failures on inbound voice and sms delivery towards BrazilMinor1.6 hresolved11-25
Intermittent DLR latencies on two-way Toll-free SMS towards US & Canada phone numbersMinor3.4 hresolved11-25
Call failures on inbound voice towards Brazil (in the area of Sao Paulo) phone numbers.Minor24 hresolved11-26
Intermittent DLR latencies on two-way Toll-free SMS towards US & Canada phone numbersMinor3.2 hresolved11-27
Call failures on inbound voice towards Spain phone numbersMinor2.1 hresolved11-28
Call failures on inbound voice and sms delivery towards Belgium phone numbersMinor7 dresolved11-28

Maintenance 24

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Plivo posted 30 status incidents in November 2019 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Plivo in November 2019
Vendor
Plivo
Date
URL
https://rewindex.com/company/plivo/2019/11

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