# Plivo in November 2019: incidents, uptime and changes

> Plivo in November 2019: 30 incidents on its status page (2 major or critical), 99.92% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Plivo’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/plivo/2019/11
Last updated: 2019-12-05T13:12:00Z

- Incidents posted: 30 (major/critical: 2) · Maintenance: 24
- By vendor impact label: major 2, minor 28
- Uptime (vendor-reported): 99.92% free of major/critical incidents, 61.47% free of any incident; outage time 31 min, incident time 11.6 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2019](https://rewindex.com/company/plivo/2019/10.md) · Next: [December 2019](https://rewindex.com/company/plivo/2019/12.md) · [All months](https://rewindex.com/company/plivo/reports.md) · [Plivo](https://rewindex.com/company/plivo.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [BYOC Inbound call failiures towards South America phone numbers](https://rewindex.com/company/plivo/incidents/cnsf1cgdtdgy.md) | major | 2019-11-21 01:18 UTC | 2019-11-21 01:49 UTC | 31 min | resolved |
| [Two-way calls with Text-to-Speech are impacted towards South America region](https://rewindex.com/company/plivo/incidents/6jhw23p4lg35.md) | major | 2019-11-21 01:38 UTC | 2019-11-21 01:49 UTC | 11 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Call failures on inbound voice & SMS towards Brazil phone numbers](https://rewindex.com/company/plivo/incidents/x3x72q6sbh01.md) | minor | 2019-11-03 04:48 UTC | 2019-11-03 14:09 UTC | 9.3 h | resolved |
| [Call failures on inbound voice towards the US phone numbers in Columbia](https://rewindex.com/company/plivo/incidents/szy17cgxl5bk.md) | minor | 2019-11-04 22:32 UTC | 2019-11-05 01:58 UTC | 3.4 h | resolved |
| [Intermittent connectivity issue on Plivo Services](https://rewindex.com/company/plivo/incidents/6lx579vd0rpm.md) | minor | 2019-11-05 17:04 UTC | 2019-11-05 17:30 UTC | 26 min | resolved |
| [Call failures on inbound voice towards Spain phone numbers](https://rewindex.com/company/plivo/incidents/tk08yyq2htch.md) | minor | 2019-11-06 00:06 UTC | 2019-11-06 03:19 UTC | 3.2 h | resolved |
| [Failures on inbound SMS towards  US numbers](https://rewindex.com/company/plivo/incidents/8t1chgxfrkm8.md) | minor | 2019-11-08 21:39 UTC | 2019-11-08 21:51 UTC | 12 min | resolved |
| [Call failures on inbound voice towards Spain phone numbers](https://rewindex.com/company/plivo/incidents/vxsjdlkpv7nd.md) | minor | 2019-11-08 22:44 UTC | 2019-11-08 22:59 UTC | 15 min | resolved |
| [Call failures on inbound voice towards Spain phone numbers](https://rewindex.com/company/plivo/incidents/gmj5n0x3rx1j.md) | minor | 2019-11-09 14:55 UTC | 2019-11-11 10:40 UTC | 44 h | resolved |
| [Call failures on inbound voice & inbound SMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/3hlqdw3k94rg.md) | minor | 2019-11-11 20:33 UTC | 2019-11-11 23:31 UTC | 3.0 h | resolved |
| [Call failures on inbound voice & inbound SMS towards Wichita Falls, TX](https://rewindex.com/company/plivo/incidents/l1hzc4w67n1w.md) | minor | 2019-11-12 12:52 UTC | 2019-11-12 21:27 UTC | 8.6 h | resolved |
| [Call failures on inbound voice towards Charlottesville phone numbers in US](https://rewindex.com/company/plivo/incidents/g4pyjrktyhg3.md) | minor | 2019-11-12 23:33 UTC | 2019-11-13 23:17 UTC | 24 h | resolved |
| [Delivery degradation on two way Toll-free SMS towards US phone numbers](https://rewindex.com/company/plivo/incidents/hvkcwc1q254m.md) | minor | 2019-11-15 17:37 UTC | 2019-11-15 22:51 UTC | 5.2 h | resolved |
| [Call failures on inbound voice and inbound sms delivery delay towards Fort Smith phone numbers.](https://rewindex.com/company/plivo/incidents/88p0zpsx7d9k.md) | minor | 2019-11-15 21:41 UTC | 2019-11-16 21:59 UTC | 24 h | resolved |
| [Call failures on inbound voice and inbound sms delivery delay towards few areas in US (Rochester, St. Cloud, Billings,  Fargo,  Cheyenne)](https://rewindex.com/company/plivo/incidents/140jjl2npqn2.md) | minor | 2019-11-16 11:21 UTC | 2019-11-16 16:07 UTC | 4.8 h | resolved |
| [Call failures on inbound voice and inbound sms delivery towards Italy](https://rewindex.com/company/plivo/incidents/3q1bl0sd686s.md) | minor | 2019-11-18 15:44 UTC | 2019-11-18 17:10 UTC | 1.4 h | resolved |
| [Call failures on inbound voice and inbound sms delivery towards Brazil (in the area of Vitória)](https://rewindex.com/company/plivo/incidents/7h46twjfkgwf.md) | minor | 2019-11-18 16:25 UTC | 2019-11-19 00:33 UTC | 8.1 h | resolved |
| [Delivery delay on two-way SMS towards the US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/cdg11609699t.md) | minor | 2019-11-19 16:38 UTC | 2019-11-19 22:46 UTC | 6.1 h | resolved |
| [Intermittent DLR latencies on two-way Toll-free SMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/7w7vnnrqlt1w.md) | minor | 2019-11-19 17:34 UTC | 2019-11-19 22:47 UTC | 5.2 h | resolved |
| [Delivery delay on Inbound SMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/pbm6pwwtbdbf.md) | minor | 2019-11-20 00:30 UTC | 2019-11-20 01:32 UTC | 1.0 h | resolved |
| [Intermittent DLR latencies on two-way Toll-free SMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/7wyvvclhw7fj.md) | minor | 2019-11-20 17:53 UTC | 2019-11-20 20:07 UTC | 2.2 h | resolved |
| [Call failures on inbound voice towards Mansfield phone numbers](https://rewindex.com/company/plivo/incidents/smrn9t8shy44.md) | minor | 2019-11-20 20:04 UTC | 2019-11-21 20:13 UTC | 24 h | resolved |
| [BYOC Inbound call failiures towards South America phone numbers](https://rewindex.com/company/plivo/incidents/cnsf1cgdtdgy.md) | major | 2019-11-21 01:18 UTC | 2019-11-21 01:49 UTC | 31 min | resolved |
| [Two-way calls with Text-to-Speech are impacted towards South America region](https://rewindex.com/company/plivo/incidents/6jhw23p4lg35.md) | major | 2019-11-21 01:38 UTC | 2019-11-21 01:49 UTC | 11 min | resolved |
| [Call failures on inbound voice towards El Salvador phone numbers](https://rewindex.com/company/plivo/incidents/b7hbf9y66pxf.md) | minor | 2019-11-22 00:04 UTC | 2019-11-22 00:42 UTC | 38 min | resolved |
| [Delivery delay on two-way toll free SMS towards the US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/kv5bb3hl9ghm.md) | minor | 2019-11-23 03:09 UTC | 2019-11-24 03:31 UTC | 24 h | resolved |
| [Call failures on inbound voice and  sms delivery towards Brazil](https://rewindex.com/company/plivo/incidents/p8t59wzkf2rf.md) | minor | 2019-11-25 16:49 UTC | 2019-11-25 18:26 UTC | 1.6 h | resolved |
| [Intermittent DLR latencies on two-way Toll-free SMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/3dwt18shmz8f.md) | minor | 2019-11-25 17:41 UTC | 2019-11-25 21:06 UTC | 3.4 h | resolved |
| [Call failures on inbound voice towards Brazil (in the area of Sao Paulo) phone numbers.](https://rewindex.com/company/plivo/incidents/22jvq87htbwb.md) | minor | 2019-11-26 21:28 UTC | 2019-11-27 21:04 UTC | 24 h | resolved |
| [Intermittent DLR latencies on two-way Toll-free SMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/pdysl7pcgxl0.md) | minor | 2019-11-27 17:35 UTC | 2019-11-27 20:47 UTC | 3.2 h | resolved |
| [Call failures on inbound voice  towards Spain phone numbers](https://rewindex.com/company/plivo/incidents/s1v7xrxfwt1g.md) | minor | 2019-11-28 09:41 UTC | 2019-11-28 11:45 UTC | 2.1 h | resolved |
| [Call failures on inbound voice and sms delivery towards Belgium phone numbers](https://rewindex.com/company/plivo/incidents/c70kv0vvycv3.md) | minor | 2019-11-28 16:12 UTC | 2019-12-05 13:12 UTC | 7 d | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Two-way Shortcode SMS in US & Canada](https://rewindex.com/company/plivo/incidents/f10nqtgxzvj1.md) | maintenance | 2019-11-04 07:01 UTC | 2019-11-04 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Two-way  Shortcode SMS in US](https://rewindex.com/company/plivo/incidents/9d6zj5n845b6.md) | maintenance | 2019-11-05 01:00 UTC | 2019-11-05 10:01 UTC | 9.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Two-way Toll-free SMS in US & Canada](https://rewindex.com/company/plivo/incidents/j44jf86fgvq6.md) | maintenance | 2019-11-05 02:00 UTC | 2019-11-05 12:00 UTC | 10 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on two-way short-code SMS delivery delay in Australia, Mexico, South Africa, Ireland, Czech Republic, Romania, Belgium, India, Spain, Poland, Chile, Germany](https://rewindex.com/company/plivo/incidents/16dt0xf5v2vn.md) | maintenance | 2019-11-05 21:30 UTC | 2019-11-05 22:30 UTC | 1.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on two-way SMS towards US phone numbers.](https://rewindex.com/company/plivo/incidents/snpszhl1982y.md) | maintenance | 2019-11-06 01:00 UTC | 2019-11-06 04:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Two-way Shortcode SMS in the US](https://rewindex.com/company/plivo/incidents/rc80wg5vr023.md) | maintenance | 2019-11-06 01:00 UTC | 2019-11-06 04:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Two-way Toll-free SMS in US & Canada](https://rewindex.com/company/plivo/incidents/bhr5vqbqcyfc.md) | maintenance | 2019-11-06 02:00 UTC | 2019-11-06 05:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound SMS in multiple countries](https://rewindex.com/company/plivo/incidents/5xyfg5525wlr.md) | maintenance | 2019-11-07 01:00 UTC | 2019-11-07 03:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Two-way Toll-free SMS in US & Canada](https://rewindex.com/company/plivo/incidents/9xnbcg49l327.md) | maintenance | 2019-11-07 05:00 UTC | 2019-11-07 10:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Two-way Toll-free SMS in US & Canada : T-Mobile](https://rewindex.com/company/plivo/incidents/zrk3nswp9lv6.md) | maintenance | 2019-11-08 06:01 UTC | 2019-11-08 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Two-way Toll-free SMS in South Africa](https://rewindex.com/company/plivo/incidents/dvntpmx649sb.md) | maintenance | 2019-11-09 22:00 UTC | 2019-11-10 02:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Two-way Toll-free SMS in US & Canada](https://rewindex.com/company/plivo/incidents/jfv001vhz940.md) | maintenance | 2019-11-14 02:01 UTC | 2019-11-14 12:01 UTC | 10 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Two-way Shortcode SMS in the US](https://rewindex.com/company/plivo/incidents/l0w74s9rd4fd.md) | maintenance | 2019-11-14 02:30 UTC | 2019-11-14 12:01 UTC | 9.5 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Two-way Toll-free SMS in US & Canada : T-Mobile](https://rewindex.com/company/plivo/incidents/lsd0t8b7cy1j.md) | maintenance | 2019-11-14 06:00 UTC | 2019-11-14 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Two-way Toll-free SMS in US & Canada](https://rewindex.com/company/plivo/incidents/j6fsnt9vqmmp.md) | maintenance | 2019-11-15 02:00 UTC | 2019-11-15 12:00 UTC | 10 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Two-way Shortcode SMS in the US](https://rewindex.com/company/plivo/incidents/my060qv3rrcd.md) | maintenance | 2019-11-15 02:00 UTC | 2019-11-15 12:00 UTC | 10 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Two-way Toll-free SMS in US & Canada : T-Mobile](https://rewindex.com/company/plivo/incidents/rmnbbzflfs84.md) | maintenance | 2019-11-18 07:00 UTC | 2019-11-18 10:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Two-way Toll-free SMS in US & Canada : T-Mobile](https://rewindex.com/company/plivo/incidents/hk5fkrr46y47.md) | maintenance | 2019-11-20 05:00 UTC | 2019-11-20 10:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance: Minor downtime on CDR/MDR platform](https://rewindex.com/company/plivo/incidents/54g6tgzyhy9p.md) | maintenance | 2019-11-24 06:32 UTC | 2019-11-24 07:00 UTC | 28 min | resolved |
| [\[Scheduled\] Scheduled Maintenance: Monitoring CDR/MDR platform post maintenance](https://rewindex.com/company/plivo/incidents/c4qbfmm7lslt.md) | maintenance | 2019-11-24 08:21 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on inbound SMS in multiple countries](https://rewindex.com/company/plivo/incidents/qk630r1xgnmp.md) | maintenance | 2019-11-25 04:00 UTC | 2019-11-25 07:01 UTC | 3.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Two-way Toll-free SMS in US & Canada : T-Mobile](https://rewindex.com/company/plivo/incidents/mjg9xk1ft6vr.md) | maintenance | 2019-11-25 07:01 UTC | 2019-11-25 10:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Two-way Toll-free SMS in US & Canada](https://rewindex.com/company/plivo/incidents/5mpkltvbgqnm.md) | maintenance | 2019-11-27 07:00 UTC | 2019-11-27 07:45 UTC | 45 min | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound voice and inbound SMS in multiple countries](https://rewindex.com/company/plivo/incidents/nhnjm7yyb0ch.md) | maintenance | 2019-11-27 22:00 UTC | 2019-11-27 22:15 UTC | 15 min | resolved |

## Cite this

Plivo posted 30 status incidents in November 2019 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/plivo/2019/11
- Citation: Plivo, “Plivo in November 2019” (2019-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/plivo/2019/11 (CC BY 4.0).
- Markdown link: `[Plivo: Plivo in November 2019 (2019-11-01)](https://rewindex.com/company/plivo/2019/11)`


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Canonical: https://rewindex.com/company/plivo/2019/11 · Markdown: https://rewindex.com/company/plivo/2019/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:35:37.076Z