# Outages on November 20, 2019 (UTC)

> 27 incidents started on November 20, 2019 (UTC) on the status pages Rewindex archives, 5 labelled major or critical by the vendor (Bandwidth, Jira, Shopify); 6 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2019-11-20
Last updated: 2019-11-21T20:13:00Z

- Incidents started: 27 (major/critical: 5, other: 22) across 18 vendors
- Still open from earlier days: 6 · Maintenance windows: 6 · Detected outage events: 0
- By vendor impact label: critical 1, major 4, minor 19, none 3
- Previous day with incidents: [2019-11-19](https://rewindex.com/outages/2019-11-19.md) · Next: [2019-11-21](https://rewindex.com/outages/2019-11-21.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 923 - Mansfield, OH](https://rewindex.com/company/bandwidth/incidents/yp2nz8lwkwf2.md) | critical | 2019-11-20 19:57 UTC | 2019-11-21 20:10 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Atlassian Cloud Partial Outage](https://rewindex.com/company/jira/incidents/bwk5v9mtph70.md) | major | 2019-11-20 11:41 UTC | 2019-11-20 12:09 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [Shopify storefronts not accessible on some stores](https://rewindex.com/company/shopify/incidents/qbcgdy7j907b.md) | major | 2019-11-20 18:40 UTC | 2019-11-20 18:45 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Kibana issues in some regions](https://rewindex.com/company/elastic-cloud/incidents/7nqnfbn79997.md) | major | 2019-11-20 21:10 UTC | 2019-11-21 00:42 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [Buy button malfunctioning in the admin](https://rewindex.com/company/shopify/incidents/ltgv3tx79dyc.md) | major | 2019-11-20 23:59 UTC | 2019-11-21 00:06 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [LAX Messaging Incident](https://rewindex.com/company/bandwidth/incidents/kr2knx00vz6g.md) | minor | 2019-11-20 00:17 UTC | 2019-11-20 01:30 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on Inbound SMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/pbm6pwwtbdbf.md) | minor | 2019-11-20 00:30 UTC | 2019-11-20 01:32 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident on 2019-11-20 01:19 UTC](https://rewindex.com/company/github-copilot/incidents/w7wlzstc8wss.md) | minor | 2019-11-20 01:19 UTC | 2019-11-20 03:25 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Incident on 2019-11-20 01:19 UTC](https://rewindex.com/company/github/incidents/w7wlzstc8wss.md) | minor | 2019-11-20 01:19 UTC | 2019-11-20 03:25 UTC | resolved |
| [Monday.com](https://rewindex.com/company/monday-com.md) | [Investigating issues with our automations](https://rewindex.com/company/monday-com/incidents/db2vm0xsly7q.md) | minor | 2019-11-20 01:22 UTC | 2019-11-20 01:28 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Status Callback Degradation Towards Bouygues France](https://rewindex.com/company/twilio/incidents/1jh9vvsq2k91.md) | minor | 2019-11-20 07:11 UTC | 2019-11-20 09:43 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Report Issue: Bouygues France](https://rewindex.com/company/sinch/incidents/xmft9yywj1lb.md) | minor | 2019-11-20 07:48 UTC | 2019-11-20 10:16 UTC | resolved |
| [Bunny.net](https://rewindex.com/company/bunny-net.md) | [Storage Zone Database Timeouts](https://rewindex.com/company/bunny-net/incidents/jkjspy1p0pt8.md) | minor | 2019-11-20 10:00 UTC | 2019-11-20 10:00 UTC | resolved |
| [Coralogix](https://rewindex.com/company/coralogix.md) | [Data indexing delay](https://rewindex.com/company/coralogix/incidents/tv935wgpt258.md) | minor | 2019-11-20 15:02 UTC | 2019-11-20 15:54 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Business Intelligence Connector load issues](https://rewindex.com/company/greenhouse/incidents/dtlgbj0yyvnf.md) | minor | 2019-11-20 15:57 UTC | 2019-11-21 01:50 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Degradation Towards U.S. Cellular](https://rewindex.com/company/twilio/incidents/gmhnjdtsmdr1.md) | minor | 2019-11-20 17:44 UTC | 2019-11-20 19:56 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Intermittent DLR latencies on two-way Toll-free SMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/7wyvvclhw7fj.md) | minor | 2019-11-20 17:53 UTC | 2019-11-20 20:07 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Synthetics Monitors Not Running Properly](https://rewindex.com/company/new-relic/incidents/nl5syrzsmj0g.md) | minor | 2019-11-20 18:06 UTC | 2019-11-20 18:27 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Sinch Operator Notification: US and Canada Toll-Free number provider](https://rewindex.com/company/sinch/incidents/qwszdyljjw3r.md) | minor | 2019-11-20 18:10 UTC | 2019-11-20 20:36 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Billing Delays for a Subset of Twilio Accounts](https://rewindex.com/company/twilio/incidents/j561mq404kt7.md) | minor | 2019-11-20 18:15 UTC | 2019-11-20 20:49 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice towards Mansfield phone numbers](https://rewindex.com/company/plivo/incidents/smrn9t8shy44.md) | minor | 2019-11-20 20:04 UTC | 2019-11-21 20:13 UTC | resolved |
| [LogRocket](https://rewindex.com/company/logrocket.md) | [Session Processing Delayed](https://rewindex.com/company/logrocket/incidents/mq7nhpr2wg5f.md) | minor | 2019-11-20 20:06 UTC | 2019-11-20 22:39 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Degradation Towards AT&T in Mexico](https://rewindex.com/company/twilio/incidents/13jz8tr7f9sv.md) | minor | 2019-11-20 22:11 UTC | 2019-11-20 23:38 UTC | resolved |
| [Monday.com](https://rewindex.com/company/monday-com.md) | [Investigating issues with our localized pricing pages](https://rewindex.com/company/monday-com/incidents/8z67sm5tt5hd.md) | minor | 2019-11-20 22:41 UTC | 2019-11-20 23:19 UTC | resolved |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [Container Catalog Incident](https://rewindex.com/company/red-hat/incidents/4d4wb659l67w.md) | none | 2019-11-20 01:00 UTC | 2019-11-20 01:00 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [Microsoft 365](https://rewindex.com/company/lever/incidents/8348fdp0yhq0.md) | none | 2019-11-20 02:38 UTC | 2019-11-20 05:41 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Slow or failing git/hg operations](https://rewindex.com/company/bitbucket/incidents/wckbnjxhp8vl.md) | none | 2019-11-20 12:15 UTC | 2019-11-20 13:57 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Heatmap processing delayed](https://rewindex.com/company/hotjar/incidents/vn47k35prw0f.md) | major | 2019-11-19 12:05 UTC | 2019-11-20 15:49 UTC | resolved |
| [FullStory](https://rewindex.com/company/fullstory.md) | [Elevated search errors](https://rewindex.com/company/fullstory/incidents/n4hyybm2kyd1.md) | major | 2019-11-19 20:58 UTC | 2019-11-20 12:37 UTC | resolved |
| [DNSimple](https://rewindex.com/company/dnsimple.md) | [Domain registrar issues](https://rewindex.com/company/dnsimple/incidents/r26m5rpqy6vf.md) | major | 2019-11-19 23:01 UTC | 2019-11-20 00:48 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Impossible to send Facebook Messenger messages](https://rewindex.com/company/gorgias/incidents/ynlmk5qxv184.md) | minor | 2019-11-18 23:43 UTC | 2019-11-25 23:37 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Sinch Operator Notification: Mobistar Belgium](https://rewindex.com/company/sinch/incidents/v7skgyz9yrf2.md) | minor | 2019-11-19 17:09 UTC | 2019-11-20 00:19 UTC | resolved |
| [Box](https://rewindex.com/company/box.md) | [\[Minor\] Issue Accessing Content for Specific Users](https://rewindex.com/company/box/incidents/m75mlf62jj6g.md) | minor | 2019-11-19 23:07 UTC | 2019-11-20 04:03 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [\[Scheduled\] Bitbucket Pipelines Kubernetes cluster upgrade](https://rewindex.com/company/bitbucket/incidents/q57ms6w1lpfy.md) | maintenance | 2019-11-20 04:15 UTC | 2019-11-21 04:15 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Two-way Toll-free SMS in US & Canada : T-Mobile](https://rewindex.com/company/plivo/incidents/hk5fkrr46y47.md) | maintenance | 2019-11-20 05:00 UTC | 2019-11-20 10:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 442 - Augusta, GA](https://rewindex.com/company/bandwidth/incidents/8qw3tmz738nr.md) | maintenance | 2019-11-20 05:00 UTC | 2019-11-20 07:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Toll Free SMS](https://rewindex.com/company/bandwidth/incidents/8cmybqb5g7gt.md) | maintenance | 2019-11-20 06:01 UTC | 2019-11-20 11:02 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - USA T-Mobile](https://rewindex.com/company/sinch/incidents/b671ydhgp6ny.md) | maintenance | 2019-11-20 06:01 UTC | 2019-11-20 11:01 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] T-Mobile US SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/t3ln2hg1316z.md) | maintenance | 2019-11-20 06:01 UTC | 2019-11-20 11:01 UTC | resolved |

## Cite this

27 vendor-reported incidents started on 2019-11-20 (UTC) across 18 vendors, 5 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2019-11-20
- Citation: Rewindex daily outage roundup, “Outages on November 20, 2019” (2019-11-20 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2019-11-20 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on November 20, 2019 (2019-11-20)](https://rewindex.com/outages/2019-11-20)`


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Canonical: https://rewindex.com/outages/2019-11-20 · Markdown: https://rewindex.com/outages/2019-11-20.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:30:28.933Z