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New Relic: Synthetics Monitors Not Running Properly

MinorStatus: resolvedStarted Resolved (21 min)1 updatestatus.newrelic.com (opens in new tab)

Timeline of updates

  1. resolved

    Between 17:36 and 18:17 UTC, Synthetics monitors using secure credentials did not run and associated charts will have corresponding gaps.. We’ve resolved the issue with UI and alerts for Synthetics in the US region. Services have returned to their normal operation.

From New Relic’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.newrelic.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2019-11-20 18:06 UTC, resolved after 21 min, 1 update(s).

Title
Synthetics Monitors Not Running Properly
Vendor
New Relic
Date
URL
https://rewindex.com/company/new-relic/incidents/nl5syrzsmj0g

New Relic profileRecent New Relic incidentsAll outages on November 20, 2019New Relic in November 2019MarkdownJSON