# Hotjar in November 2019: incidents, uptime and changes

> Hotjar in November 2019: 7 incidents on its status page (3 major or critical), 95.37% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Hotjar’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/hotjar/2019/11
Last updated: 2019-12-01T00:00:00Z

- Incidents posted: 7 (major/critical: 3) · Maintenance: 0
- By vendor impact label: major 3, minor 3, none 1
- Uptime (vendor-reported): 95.37% free of major/critical incidents, 94.57% free of any incident; outage time 33 h 19 min, incident time 39 h 5 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2019](https://rewindex.com/company/hotjar/2019/10.md) · Next: [December 2019](https://rewindex.com/company/hotjar/2019/12.md) · [All months](https://rewindex.com/company/hotjar/reports.md) · [Hotjar](https://rewindex.com/company/hotjar.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Heatmap processing delayed](https://rewindex.com/company/hotjar/incidents/vn47k35prw0f.md) | major | 2019-11-19 12:05 UTC | 2019-11-20 15:49 UTC | 28 h | resolved |
| [Performance degradation](https://rewindex.com/company/hotjar/incidents/mflfqhg1dwmp.md) | major | 2019-11-21 10:10 UTC | 2019-11-21 15:45 UTC | 5.6 h | resolved |
| [Interruption to data collection for Recordings, Forms and Heatmaps](https://rewindex.com/company/hotjar/incidents/83j587s6z7nt.md) | major | 2019-11-28 17:00 UTC | 2019-11-28 17:00 UTC | 0 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issue with loading the tracking script](https://rewindex.com/company/hotjar/incidents/xsmklgzcvmpt.md) | minor | 2019-11-06 09:02 UTC | 2019-11-06 10:36 UTC | 1.6 h | resolved |
| [Issue with Hotjar tracking script not loading.](https://rewindex.com/company/hotjar/incidents/qjz270lq4tqs.md) | none | 2019-11-07 20:05 UTC | 2019-11-07 20:05 UTC | 0 min | resolved |
| [Interruption to data collection for Recordings, Forms and Heatmaps](https://rewindex.com/company/hotjar/incidents/1717nqhj67gm.md) | minor | 2019-11-13 16:00 UTC | 2019-11-13 16:00 UTC | 0 min | resolved |
| [Heatmap processing delayed](https://rewindex.com/company/hotjar/incidents/vn47k35prw0f.md) | major | 2019-11-19 12:05 UTC | 2019-11-20 15:49 UTC | 28 h | resolved |
| [Performance degradation](https://rewindex.com/company/hotjar/incidents/mflfqhg1dwmp.md) | major | 2019-11-21 10:10 UTC | 2019-11-21 15:45 UTC | 5.6 h | resolved |
| [Insights intermittently unavailable](https://rewindex.com/company/hotjar/incidents/wnlgr9pj1hjm.md) | minor | 2019-11-26 13:01 UTC | 2019-11-26 17:13 UTC | 4.2 h | resolved |
| [Interruption to data collection for Recordings, Forms and Heatmaps](https://rewindex.com/company/hotjar/incidents/83j587s6z7nt.md) | major | 2019-11-28 17:00 UTC | 2019-11-28 17:00 UTC | 0 min | resolved |

## Cite this

Hotjar posted 7 status incidents in November 2019 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/hotjar/2019/11
- Citation: Hotjar, “Hotjar in November 2019” (2019-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/2019/11 (CC BY 4.0).
- Markdown link: `[Hotjar: Hotjar in November 2019 (2019-11-01)](https://rewindex.com/company/hotjar/2019/11)`


---
Canonical: https://rewindex.com/company/hotjar/2019/11 · Markdown: https://rewindex.com/company/hotjar/2019/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:41:22.803Z