rewindex

CompaniesTwilioIncidents

Twilio: Programmable Chat Console User Detail Retrieval Failures

MinorStatus: resolvedStarted Resolved (2.9 h)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    The 404 issues when navigating to user details for Chat Service Users has been fixed. The cause of this issue has been resolved and we anticipate no further trouble.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2019-11-13 22:13 UTC, resolved after 2.9 h, 1 update(s).

Title
Programmable Chat Console User Detail Retrieval Failures
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/l7d1hd4z2bfl

Twilio profileRecent Twilio incidentsAll outages on November 13, 2019Twilio in November 2019MarkdownJSON