BigCommerce: Slow response time for a subset of stores
Timeline of updates
- resolved
BigCommerce engineers were alerted to reports of increased store front latency and 502 reports for a subset of stores. The issue was identified and resolved after isolating impacted service components.
From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by BigCommerce, started 2019-10-19 09:40 UTC, resolved after 0 min, 1 update(s).
- Title
- Slow response time for a subset of stores
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/incidents/gbyh5vz3nhqn
BigCommerce profileRecent BigCommerce incidentsAll outages on October 19, 2019BigCommerce in October 2019MarkdownJSON