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BigCommerce: Slow response times

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestatus.bigcommerce.com (opens in new tab)

Timeline of updates

  1. resolved

    For a six minute period between 17:43 and 17:49 CST, BigCommerce engineers observed an increase in latency affecting stores, control panels, and the API. Response times have returned to normal. BigCommerce engineers are investigating the cause of elevated response times.

From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by BigCommerce, started 2019-10-10 22:55 UTC, resolved after 0 min, 1 update(s).

Title
Slow response times
Vendor
BigCommerce
Date
URL
https://rewindex.com/company/bigcommerce/incidents/zp2qfsm574lj

BigCommerce profileRecent BigCommerce incidentsAll outages on October 10, 2019BigCommerce in October 2019MarkdownJSON