# BigCommerce: Slow response times

> BigCommerce status incident “Slow response times” on 2019-10-10: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/zp2qfsm574lj
Last updated: 2019-10-10T22:55:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2019-10-10 22:55 UTC · Resolved: 2019-10-10 22:55 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/zp2qfsm574lj](https://status.bigcommerce.com/incidents/zp2qfsm574lj)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2019-10-10 22:55 UTC: For a six minute period between 17:43 and 17:49 CST, BigCommerce engineers observed an increase in latency affecting stores, control panels, and the API. Response times have returned to normal. BigCommerce engineers are investigating the cause of elevated response times.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by BigCommerce, started 2019-10-10 22:55 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/zp2qfsm574lj
- Citation: BigCommerce, “Slow response times” (2019-10-10 22:55 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/zp2qfsm574lj (CC BY 4.0).
- Markdown link: `[BigCommerce: Slow response times (2019-10-10)](https://rewindex.com/company/bigcommerce/incidents/zp2qfsm574lj)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/zp2qfsm574lj · Markdown: https://rewindex.com/company/bigcommerce/incidents/zp2qfsm574lj.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/zp2qfsm574lj · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:52:18.172Z