Companies / Shopify / incidents

Shopify: Storefront, Admin and Checkout down for some stores

Impact: majorStatus: resolvedStarted Resolved (24 min)3 updatesSource: stspg.io (opens in new tab)
Summary

Shopify reported a major outage affecting Storefront, Admin and Checkout for some stores, starting at 2019-10-22 01:03 UTC and resolved at 2019-10-22 01:27 UTC; the computed duration was 23 min. A fix was implemented at 01:25 UTC, but no cause was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: AdminStorefrontCheckout

Timeline of updates

  1. investigating

    We are experiencing an interruption in service affecting Storefront, Checkout and Admin. We are investigating and will keep you updated.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Shopify profile · Recent Shopify incidents · Markdown · JSON