# Shopify: Storefront, Admin and Checkout down for some stores

- Impact (vendor’s label): major
- Status: resolved
- Started: 2019-10-22 01:03 UTC · Resolved: 2019-10-22 01:27 UTC · Duration: 24 min
- Updates: 3 · Affected components: Admin, Storefront, Checkout
- [Vendor status page: http://stspg.io/gr28x9wttlw3](http://stspg.io/gr28x9wttlw3)
- [Company: Shopify](https://rewindex.com/company/shopify.md)

## Summary

Shopify reported a major outage affecting Storefront, Admin and Checkout for some stores, starting at 2019-10-22 01:03 UTC and resolved at 2019-10-22 01:27 UTC; the computed duration was 23 min. A fix was implemented at 01:25 UTC, but no cause was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2019-10-22 01:03 UTC: We are experiencing an interruption in service affecting Storefront, Checkout and Admin. We are investigating and will keep you updated.
- **monitoring** 2019-10-22 01:25 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2019-10-22 01:27 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2019-10-22 01:03 UTC: [Major incident: Storefront, Admin and Checkout down for some stores](https://rewindex.com/change/if2d9bcf8875041.md)


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Canonical: https://rewindex.com/company/shopify/incidents/nv0sr1jfsqn8 · Markdown: https://rewindex.com/company/shopify/incidents/nv0sr1jfsqn8.md · JSON: https://rewindex.com/api/v1/companies/shopify/incidents/nv0sr1jfsqn8 · Generated 2026-10-18T09:43:09.096Z