Changes / Shopify / Storefront, Admin and Checkout down for some stores
Shopify: Major incident: Storefront, Admin and Checkout down for some stores
Summary
Shopify reported a major outage affecting Storefront, Admin and Checkout for some stores, starting at 2019-10-22 01:03 UTC and resolved at 2019-10-22 01:27 UTC; the computed duration was 23 min. A fix was implemented at 01:25 UTC, but no cause was stated.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Storefront, Admin and Checkout down for some stores
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2019-10-22 01:03 UTC
Before: not present
After: 2019-10-22 01:27 UTC
Before: not present
After: Admin, Checkout, Storefront
Before: not present
After: We are experiencing an interruption in service affecting Storefront, Checkout and Admin. We are investigating and will keep you updated.
Before: not present
After: A fix has been implemented and we are monitoring the results.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Storefront, Admin and Checkout down for some stores (this change) Shopify reported a major outage affecting Storefront, Admin and Checkout for some stores, starting at 2019-10-22 01:03 UTC and resolved at 2019-10-22 01:27 UTC; the computed duration was 23 min. A fix was implemented at 01:25 UTC, but no cause was stated. | Major incident |