RewindexChanges
What vendors changed
Every change Rewindex detected on vendor pricing, trust and legal pages and on status pages, newest first. Open one for the full diff.
Struck in red is what the vendor removed, blue is what they added.
Status pages are checked every 10 minutes, pricing, trust and legal pages once or twice a day. Times are shown in UTC.
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Friday, July 24
7 incident changes
- OutageCritical incident
- OutageCritical incident
- OutageMajor incident
- OutageCritical incident
- OutageMajor incident
MatillionS3 Load/Unload or Azure Blob Storage Load/Unload COPY failures
Matillion reported a major outage involving S3 Load/Unload or Azure Blob Storage Load/Unload COPY failures, affecting Pipeline Execution in AU, EU and US regions. It started at 2026-07-24 08:02 UTC and was resolved at 2026-07-24 15:13 UTC, lasting 7 h 10 min; Matillion reported identifying the issue and implementing a fix.
- OutageMajor incident
SalesforceService Disruption: Core Service
Salesforce reported a critical Core Service disruption affecting 1 instance, from 2026-07-24 02:58 UTC to 2026-07-24 03:11 UTC (13 min). The incident was resolved; no cause or fix was stated.
- OutageMajor incident
XeroGlobal: Xero - some customers may be experiencing issues in Xero
Xero reported a major global incident affecting Xero Platform and Settings: some customers encountered slowness, errors and unavailable features when accessing or using Xero. It ran from 2026-07-24 01:59 UTC to 2026-07-24 03:02 UTC (1 h 3 min). Xero attributed the issue to a product release and restored service through a rollback.
Thursday, July 23
15 incident changes
- OutageMajor incident
CohereDashboard Login Service Disruption
Cohere reported a major Dashboard login outage: a continuous refresh loop prevented authentication. The incident ran from 2026-07-23 22:56 UTC to 2026-07-23 23:46 UTC (50 min); Cohere implemented a fix and confirmed resolution. API access, model inference, and all other Cohere services were unaffected.
- OutageCritical incident
Retoolretool-email unavailable
Retool reported a critical Email Server outage from 2026-07-23 22:22 UTC to 2026-07-24 18:34 UTC, lasting 20 h 12 min. Some Retool Emails failed with “Disabled for sending spam” due to an upstream email provider issue; official user invites and password resets were unaffected. Retool restored the sending domain and normal delivery, and added safeguards against recurrence.
- OutageMajor incident
- OutageMajor incident
Verceland v0Telemetry data loss for Drains
Vercel reported major telemetry delivery loss for Drains, recorded as starting and resolving at 2026-07-23 19:00 UTC (computed duration: 0 min). Its update identifies the affected window as 19:12–19:18 UTC: traces and events are unrecoverable, while logs remain accessible and exportable in the Logs UI dashboard. A fix was deployed; additional monitoring is being added.
- OutageCritical incident
PerplexityComputer sandbox issues
Perplexity reported critical Computer sandbox issues starting at 2026-07-23 17:48 UTC, lasting 25 min and resolved at 2026-07-23 18:14 UTC. The vendor identified the problem and rolled back the impacted services; no specific cause was stated.
- OutageMajor incident
MongoDB AtlasCluster connectivity issues in Azure westusEvent
MongoDB Atlas reported a major outage affecting some Azure westus clusters: intermittent connection failures, inter-node communication issues, nodes appearing down, and delayed cluster modifications. It started 2026-07-23 16:21 UTC and resolved 2026-07-23 20:28 UTC (4 h 6 min); Azure confirmed networking issues, and recovery completed after Azure rolled out mitigation.
- OutageMajor incident
OptimizelyLogin results in 429 errorEvent
Optimizely reported a major outage in which login returned 429 errors, affecting access to some products through Optimizely Identity. It started at 2026-07-23 15:26 UTC and was resolved at 2026-07-23 18:41 UTC, lasting 3 h 15 min; Optimizely attributed it to a disruption with its identity provider, Okta.
- OutageCritical incident
JFrogJFrog Cloud Platform outage affecting subset of customers in Azure US West regionEvent
A critical JFrog Cloud Platform outage affected a subset of customers using Artifactory and Security - Xray in Azure US West (California), from 2026-07-23 15:04 UTC to 2026-07-23 20:32 UTC, lasting 5 h 27 min. JFrog reported several Azure backend service outages, implemented a fix, and marked the incident resolved.
- DegradationMajor incident
InngestFunction processing delaysEvent
Inngest reported major function-processing delays starting 2026-07-23 14:17 UTC, resolved at 2026-07-23 15:24 UTC (1 h 6 min); delays began around 14:03 UTC. An issue publishing to a new Kafka topic delayed function scheduling; the team isolated the topic and scaled consuming services to clear the backlog. No events were dropped.
- OutageMajor incident
Box[Medium] Issues with Box HubsEvent
Box Hubs users were unable to load the Hubs gallery; the vendor recorded major impact. The incident started at 2026-07-23 14:14 UTC and was resolved at 2026-07-23 14:30 UTC, with a computed duration of 15 min. Box reported identifying the underlying cause without specifying it and confirmed full functionality was restored.
- OutageMajor incident
- DegradationMajor incident
Box[Medium] Issues with File Requests
Box reported major impact to File Request, with users potentially experiencing delayed metadata updates when uploading files. The incident started 2026-07-23 09:45 UTC and was resolved 2026-07-23 11:42 UTC, lasting 1 h 56 min; Box confirmed full functionality was restored.
- OutageMajor incident
Verceland v0Timeouts loading charts and observability data in Dashboard
Vercel reported a major incident causing Dashboard chart and observability-data loading timeouts for Firewall, Observability, Sandboxes, Speed Insights, Web Analytics, and Workflows. It lasted 45 min, from 2026-07-23 07:33 UTC to 2026-07-23 08:18 UTC. Vercel identified the source and implemented a fix, with recovery reported at 07-23 07:55 UTC.
- OutageCritical incident
v0and VercelDashboard authentication errors
v0 reported a critical incident involving dashboard authentication errors that made the dashboard inaccessible for some users. It started at 2026-07-23 06:47 UTC and lasted 54 min, resolving at 2026-07-23 07:41 UTC; a fix was implemented by 2026-07-23 07:08 UTC.
- OutageCritical incident
DescriptVideo Regenerate failing for some users
Descript reported a critical incident in which Video Regenerate failed for some users, starting at 2026-07-23 00:20 UTC and resolved at 2026-07-23 02:47 UTC, lasting 2 h 26 min. Functionality was fully restored by 02:39 UTC; no cause or specific fix was stated.
Wednesday, July 22
15 incident changes
- OutageMajor incident
- OutageMajor incident
Discordunable to establish voice connection
Discord reported a major incident preventing voice connections from 2026-07-22 23:32 UTC to 2026-07-22 23:57 UTC, lasting 25 min. A fix was implemented by 07-22 23:49 UTC, and the incident was resolved.
- OutageMajor incident
1PasswordAccount governance functions are unavailable in SaaS Manager
1Password reported a major SaaS Manager outage in USA/Global starting 2026-07-22 17:55 UTC, resolved at 2026-07-22 19:20 UTC after 1 h 25 min. SaaS Manager could not communicate with Managed Credentials, potentially preventing Better Together customers from changing credential ownership. A fix was deployed.
- DegradationMajor incident
CodecovUpload processing is severely delayed
Codecov Backend upload processing was severely delayed in a major-impact incident starting 2026-07-22 15:02 UTC and resolved at 2026-07-22 21:00 UTC, lasting 5 h 57 min. Codecov implemented a fix and reported the task backlog clearing, with affected users beginning to receive notifications.
- OutageMajor incident
- OutageCritical incident
- OutageMajor incident
SanityStudio Connectivity Issues
Sanity reported a major incident affecting api.sanity.io and Studio, with some users stuck on "Trying to connect" or unable to load Studio. It started at 2026-07-22 12:38 UTC and lasted 5 h 27 min, resolving at 2026-07-22 18:05 UTC; after a recurrence affecting additional services, Sanity implemented a fix.
- OutageMajor incident
GorgiasTemporary unavailability of the e-commerce data service
Gorgias reported a major outage that made some e-commerce data unavailable after a database became temporarily unavailable. The incident started at 2026-07-22 12:35 UTC and was resolved at 2026-07-22 13:13 UTC, lasting 37 min. Gorgias said a transient network issue was resolved, all queued requests were processed, and all services were operational.
- OutageMajor incident
ClickHouse CloudCDC ClickPipes stuck in maintenance state
CDC ClickPipes became stuck in maintenance during a weekly upgrade, initially in eu-central-1, with services in other regions also affected. ClickHouse Cloud rated the incident major; it ran from 2026-07-22 11:53 UTC to 2026-07-22 14:36 UTC, lasting 2 h 42 min. Services recovered, but the upgrade rollout remained on hold pending confirmation it could avoid the underlying pod networking failure mode.
- OutageMajor incident
EstuaryDekaf materializations stalled on public AWS us-east-1 & GCP us-central1 data planes
Dekaf materializations stalled on public AWS us-east-1 and GCP us-central1 data planes in a major incident from 2026-07-22 11:19 UTC to 2026-07-22 18:06 UTC, lasting 6 h 46 min. All other tasks and data planes were unaffected. Estuary deployed a fix and resolved the incident; no customer action was required.
- OutageMajor incident
SnykTemporary Degradation of Open Source and Container
Snyk reported major Open Source and Container degradation on SNYK-US-01 (app.snyk.io), starting 2026-07-22 09:41 UTC and resolved after 21 h 28 min. Customers may have experienced import errors and Project details issues from 09:08 to 09:30 UTC; corrective actions restored operations. No further impact was observed during monitoring; customers should re-import failed imports.
- OutageCritical incident
PrefectElevated errors and degraded orchestration performance
Prefect Cloud (US) experienced a critical incident affecting API requests, UI, and orchestration, with delayed flow run scheduling, automations, and event processing. It started at 2026-07-22 09:31 UTC and was resolved at 2026-07-22 09:58 UTC, lasting 26 min. Prefect reported resolving an underlying database issue; all services, including background processing, returned to normal.
- OutageMajor incident
WixRESOLVED: Issues Affecting Multiple Wix Services
Wix reported a major outage affecting My Sites, Sign-In, Site Dashboard, and site editing through Wix Editor and Wix Studio, disrupting access and editing. It started at 2026-07-22 08:36 UTC and was resolved at 2026-07-22 08:48 UTC; the computed duration was 11 min. Wix implemented a fix but did not state the cause.
- DegradationMajor incident
DockerHub may experience intermittent timeouts
Docker Hub experienced intermittent timeouts on hub.docker.com, with major impact, from 2026-07-22 05:34 UTC to 2026-07-22 08:00 UTC, lasting 2 h 26 min. Docker implemented a fix, then investigated incomplete recovery before confirming normal operations.
- OutageCritical incident
Tuesday, July 21
7 incident changes
- OutageMajor incident
- OutageMajor incident
WorkOS reported a major incident involving SSO failures for AuthKit customers, starting at 2026-07-21 21:21 UTC and resolved at 2026-07-21 21:54 UTC, lasting 32 min. WorkOS said it identified and fixed the issue and AuthKit SSO fully recovered; no cause was stated.
- OutageMajor incident
KlaviyoElevated errors for SMS opt-ins, scheduling, and sending
Klaviyo reported a major incident affecting SMS subscriptions, delaying SMS sends, and causing errors creating or scheduling SMS and WhatsApp campaigns. It started at 2026-07-21 20:36 UTC and was resolved at 2026-07-21 21:09 UTC, lasting 32 min. Klaviyo implemented a fix but did not disclose the cause.
- OutageCritical incident
Pinecone[SERVERLESS][Azure][eastus2] 5xx errors for some namespaces
Pinecone reported a critical incident causing 5xx errors for some Serverless namespaces in Azure eastus2. It started at 2026-07-21 19:10 UTC and was resolved at 2026-07-21 19:40 UTC, with a reported duration of 29 min; Pinecone identified the issue and implemented a fix but did not specify the cause.
- DegradationMajor incident
DescriptSquadCast recordings intermittently failing
SquadCast recordings intermittently failed in a major-impact incident starting 2026-07-21 19:01 UTC and lasting 39 min, resolved at 2026-07-21 19:40 UTC. Descript reported functionality fully restored at 2026-07-21 19:14 UTC but did not state a cause or specific fix.
- OutageMajor incident
OpenAIand ChatGPTIssues with logins and signups
OpenAI reported a major outage affecting ChatGPT and API Platform logins and account creation, plus API Platform organization management and dashboard access. It started at 2026-07-21 18:36 UTC and was resolved at 2026-07-21 19:00 UTC, lasting 23 min; the final update confirmed full recovery of affected API Platform functionality.
- OutageMajor incident
OpenAIand ChatGPTElevated errors for API image generation
API image generation requests experienced elevated error rates in a major-impact incident from 2026-07-21 18:10 UTC to 2026-07-21 22:19 UTC, lasting 4 h 9 min. OpenAI applied mitigations and confirmed full recovery, with error rates back to normal.