Changes / Vercel / Timeouts loading charts and observability data in Dashboard

Vercel: Major incident: Timeouts loading charts and observability data in Dashboard

Summary

Vercel reported a major incident causing Dashboard chart and observability-data loading timeouts for Firewall, Observability, Sandboxes, Speed Insights, Web Analytics, and Workflows. It lasted 45 min, from 2026-07-23 07:33 UTC to 2026-07-23 08:18 UTC. Vercel identified the source and implemented a fix, with recovery reported at 07-23 07:55 UTC.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 41%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Timeouts loading charts and observability data in Dashboard
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-07-23 07:33 UTC
AddedResolved time#5
Before: not present
After: 2026-07-23 08:18 UTC
AddedAffected components#6
Before: not present
After: Firewall, Observability, Observability - Observability, Observability - Speed Insights, Observability - Web Analytics, Sandbox, Speed Insights, Web Analytics, Workflow
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating timeouts loading observability data for Firewall, Observability, Sandboxes, Speed Insights, Web Analytics, and Workflows. This impacts charts in the Dashboard.
AddedUpdatemonitoring#8
Before: not present
After: The team identified the source of the issue and a fix has been implemented. We are starting to see recovery. Charts and observability data should be loading again for Firewall, Observability, Sandboxes, Speed Insights, Web Analytics, and Workflows. We continue to monitor.
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Timeouts loading charts and observability data in Dashboard (this change)
Vercel reported a major incident causing Dashboard chart and observability-data loading timeouts for Firewall, Observability, Sandboxes, Speed Insights, Web Analytics, and Workflows. It lasted 45 min, from 2026-07-23 07:33 UTC to 2026-07-23 08:18 UTC. Vercel identified the source and implemented a fix, with recovery reported at 07-23 07:55 UTC.
Major incident

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