Changes / Matillion / S3 Load/Unload or Azure Blob Storage Load/Unload COPY failures

Matillion: Major incident: S3 Load/Unload or Azure Blob Storage Load/Unload COPY failures

Summary

Matillion reported a major outage involving S3 Load/Unload or Azure Blob Storage Load/Unload COPY failures, affecting Pipeline Execution in AU, EU and US regions. It started at 2026-07-24 08:02 UTC and was resolved at 2026-07-24 15:13 UTC, lasting 7 h 10 min; Matillion reported identifying the issue and implementing a fix.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: S3 Load/Unload or Azure Blob Storage Load/Unload COPY failures
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-07-24 08:02 UTC
AddedResolved time#5
Before: not present
After: 2026-07-24 15:13 UTC
AddedAffected components#6
Before: not present
After: AU Region - Pipeline Execution, EU Region - Pipeline Execution, Pipeline Execution, US Region - Pipeline Execution
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating this issue.
AddedUpdateinvestigating#8
Before: not present
After: We are continuing to investigate this issue.
AddedUpdateidentified#9
Before: not present
After: The issue has been identified and a fix is being implemented
AddedUpdateresolved#10
Before: not present
After: This incident has been resolved

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: S3 Load/Unload or Azure Blob Storage Load/Unload COPY failures (this change)
Matillion reported a major outage involving S3 Load/Unload or Azure Blob Storage Load/Unload COPY failures, affecting Pipeline Execution in AU, EU and US regions. It started at 2026-07-24 08:02 UTC and was resolved at 2026-07-24 15:13 UTC, lasting 7 h 10 min; Matillion reported identifying the issue and implementing a fix.
Major incident

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