Changes / Sanity / Studio Connectivity Issues

Sanity: Major incident: Studio Connectivity Issues

Summary

Sanity reported a major incident affecting api.sanity.io and Studio, with some users stuck on "Trying to connect" or unable to load Studio. It started at 2026-07-22 12:38 UTC and lasted 5 h 27 min, resolving at 2026-07-22 18:05 UTC; after a recurrence affecting additional services, Sanity implemented a fix.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 87%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Studio Connectivity Issues
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-07-22 12:38 UTC
AddedResolved time#5
Before: not present
After: 2026-07-22 18:05 UTC
AddedAffected components#6
Before: not present
After: api.sanity.io, Studio
AddedUpdateinvestigating#7
Before: not present
After: We are investigating reports of connectivity issues affecting Sanity Studio. Some users may experience the Studio getting stuck on "Trying to connect" or failing to load. Our engineering team is actively investigating the issue and we will provide updates as soon as more information is available.
AddedUpdatemonitoring#8
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateinvestigating#9
Before: not present
After: We have identified that the issue has recurred for some users after the earlier mitigation. Our engineering team is actively investigating the remaining connectivity issues and working to restore full service. We will continue to provide updates as more information becomes available.
AddedUpdatemonitoring#10
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateidentified#11
Before: not present
After: We've identified a recurrence of the issue affecting additional services. Our engineering team is actively implementing further mitigation and investigating the remaining impact. We will continue to provide updates as they become available.
AddedUpdateidentified#12
Before: not present
After: We are continuing to work on a fix for this issue.
AddedUpdatemonitoring#13
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#14
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Studio Connectivity Issues (this change)
Sanity reported a major incident affecting api.sanity.io and Studio, with some users stuck on "Trying to connect" or unable to load Studio. It started at 2026-07-22 12:38 UTC and lasted 5 h 27 min, resolving at 2026-07-22 18:05 UTC; after a recurrence affecting additional services, Sanity implemented a fix.
Major incident

All Sanity changes → · Sanity profile · Markdown · JSON