Changes / JFrog / JFrog Cloud Platform outage affecting subset of customers in Azure US West region

JFrog: Critical incident: JFrog Cloud Platform outage affecting subset of customers in Azure US West region

Summary

A critical JFrog Cloud Platform outage affected a subset of customers using Artifactory and Security - Xray in Azure US West (California), from 2026-07-23 15:04 UTC to 2026-07-23 20:32 UTC, lasting 5 h 27 min. JFrog reported several Azure backend service outages, implemented a fix, and marked the incident resolved.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: JFrog Cloud Platform outage affecting subset of customers in Azure US West region
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-07-23 15:04 UTC
AddedResolved time#5
Before: not present
After: 2026-07-23 20:32 UTC
AddedAffected components#6
Before: not present
After: Artifactory, Security - Xray, US - West (California) - Azure - Artifactory, US - West (California) - Azure - Security - Xray
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating this issue.
AddedUpdateidentified#8
Before: not present
After: Several backend services in Azure are reporting outages, we're working with them to recover.
AddedUpdatemonitoring#9
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#10
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Critical incident: JFrog Cloud Platform outage affecting subset of customers in Azure US West region (this change)
A critical JFrog Cloud Platform outage affected a subset of customers using Artifactory and Security - Xray in Azure US West (California), from 2026-07-23 15:04 UTC to 2026-07-23 20:32 UTC, lasting 5 h 27 min. JFrog reported several Azure backend service outages, implemented a fix, and marked the incident resolved.
Major incident

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