Companies / JFrog / incidents

JFrog: JFrog Cloud Platform outage affecting subset of customers in Azure US West region

Impact: criticalStatus: resolvedStarted Resolved (5.5 h)4 updatesSource: stspg.io (opens in new tab)
Summary

A critical JFrog Cloud Platform outage affected a subset of customers using Artifactory and Security - Xray in Azure US West (California), from 2026-07-23 15:04 UTC to 2026-07-23 20:32 UTC, lasting 5 h 27 min. JFrog reported several Azure backend service outages, implemented a fix, and marked the incident resolved.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: ArtifactoryUS - West (California) - Azure - ArtifactorySecurity - XrayUS - West (California) - Azure - Security - Xray

Timeline of updates

  1. investigating

    We are currently investigating this issue.

  2. identified

    Several backend services in Azure are reporting outages, we're working with them to recover.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). JFrog profile · Recent JFrog incidents · Markdown · JSON