# JFrog: JFrog Cloud Platform outage affecting subset of customers in Azure US West region

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-07-23 15:04 UTC · Resolved: 2026-07-23 20:32 UTC · Duration: 5.5 h
- Updates: 4 · Affected components: Artifactory, US - West (California) - Azure - Artifactory, Security - Xray, US - West (California) - Azure - Security - Xray
- [Vendor status page: https://stspg.io/rjqb1g0xd4ks](https://stspg.io/rjqb1g0xd4ks)
- [Company: JFrog](https://rewindex.com/company/jfrog.md)

## Summary

A critical JFrog Cloud Platform outage affected a subset of customers using Artifactory and Security - Xray in Azure US West (California), from 2026-07-23 15:04 UTC to 2026-07-23 20:32 UTC, lasting 5 h 27 min. JFrog reported several Azure backend service outages, implemented a fix, and marked the incident resolved. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-07-23 15:04 UTC: We are currently investigating this issue.
- **identified** 2026-07-23 15:55 UTC: Several backend services in Azure are reporting outages, we're working with them to recover.
- **monitoring** 2026-07-23 18:44 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-07-23 20:32 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-07-23 15:04 UTC: [Critical incident: JFrog Cloud Platform outage affecting subset of customers in Azure US West region](https://rewindex.com/change/ifeee2033d2131f.md)


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Canonical: https://rewindex.com/company/jfrog/incidents/n4x0rp3g80bk · Markdown: https://rewindex.com/company/jfrog/incidents/n4x0rp3g80bk.md · JSON: https://rewindex.com/api/v1/companies/jfrog/incidents/n4x0rp3g80bk · Generated 2026-10-18T11:36:01.744Z