Changes / Cohere / Dashboard Login Service Disruption
Cohere: Major incident: Dashboard Login Service Disruption
Summary
Cohere reported a major Dashboard login outage: a continuous refresh loop prevented authentication. The incident ran from 2026-07-23 22:56 UTC to 2026-07-23 23:46 UTC (50 min); Cohere implemented a fix and confirmed resolution. API access, model inference, and all other Cohere services were unaffected.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
Major incidentLabel: outage (model (Jev), 95%)Changed Detected Source: status.cohere.com (opens in new tab)
What changed
Before: not present
After: Dashboard Login Service Disruption
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-07-23 22:56 UTC
Before: not present
After: 2026-07-23 23:46 UTC
Before: not present
After: 🔎 We are currently investigating an issue affecting the Cohere Dashboard (dashboard.cohere.com "dashboard.cohere.com": http://dashboard.cohere.com). Users may experience a continuous refresh loop on the login page, preventing successful authentication.
Before: not present
After: 🛠️ Update: We have identified the cause of login issues affecting the Cohere Dashboard, preventing successful logins. A fix is being implemented now and we expect Dashboard login to be restored shortly.
Note: API access, model inference, and all other Cohere services are unaffected and operating normally.
Before: not present
After: 👀 The issue affecting Dashboard login has been resolved ✅. We're monitoring to confirm stability. All Cohere services are operating normally.
Before: not present
After: 🎉 The issue affecting Dashboard login has been resolved. All Cohere services are operating normally. Thank you for your patience while we worked through this.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Dashboard Login Service Disruption (this change) Cohere reported a major Dashboard login outage: a continuous refresh loop prevented authentication. The incident ran from 2026-07-23 22:56 UTC to 2026-07-23 23:46 UTC (50 min); Cohere implemented a fix and confirmed resolution. API access, model inference, and all other Cohere services were unaffected. | Major incident |