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Cohere: Dashboard Login Service Disruption
Cohere reported a major Dashboard login outage: a continuous refresh loop prevented authentication. The incident ran from 2026-07-23 22:56 UTC to 2026-07-23 23:46 UTC (50 min); Cohere implemented a fix and confirmed resolution. API access, model inference, and all other Cohere services were unaffected.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Playground
Timeline of updates
- investigating
🔎 We are currently investigating an issue affecting the Cohere Dashboard (dashboard.cohere.com "dashboard.cohere.com": http://dashboard.cohere.com). Users may experience a continuous refresh loop on the login page, preventing successful authentication.
- identified
🛠️ Update: We have identified the cause of login issues affecting the Cohere Dashboard, preventing successful logins. A fix is being implemented now and we expect Dashboard login to be restored shortly. Note: API access, model inference, and all other Cohere services are unaffected and operating normally.
- monitoring
👀 The issue affecting Dashboard login has been resolved ✅. We're monitoring to confirm stability. All Cohere services are operating normally.
- resolved
🎉 The issue affecting Dashboard login has been resolved. All Cohere services are operating normally. Thank you for your patience while we worked through this.
Rewindex changes for this incident
- Major incident: Dashboard Login Service Disruption 2026-07-23 22:56 UTC
Impact, status and times are the vendor’s own, as last archived. View on status.cohere.com (opens in new tab). Cohere profile · Recent Cohere incidents · Markdown · JSON