Changes / Perplexity / Computer sandbox issues

Perplexity: Critical incident: Computer sandbox issues

Summary

Perplexity reported critical Computer sandbox issues starting at 2026-07-23 17:48 UTC, lasting 25 min and resolved at 2026-07-23 18:14 UTC. The vendor identified the problem and rolled back the impacted services; no specific cause was stated.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: status.perplexity.com

What changed

AddedTitle#1
Before: not present
After: Computer sandbox issues
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-07-23 17:48 UTC
AddedResolved time#5
Before: not present
After: 2026-07-23 18:14 UTC
AddedUpdateinvestigating#6
Before: not present
After: We are currently investigating this incident.
AddedUpdatemonitoring#7
Before: not present
After: We have identified the problem and have rolled back the impacted services.
AddedUpdateresolved#8
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Critical incident: Computer sandbox issues (this change)
Perplexity reported critical Computer sandbox issues starting at 2026-07-23 17:48 UTC, lasting 25 min and resolved at 2026-07-23 18:14 UTC. The vendor identified the problem and rolled back the impacted services; no specific cause was stated.
Major incident

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