Perplexity: Computer sandbox issues

Impact: criticalStatus: resolvedStarted 2026-07-23 17:48 UTCResolved 2026-07-23 18:14 UTC (26 min)3 updatesSource: status.perplexity.com

Summary

Perplexity reported critical Computer sandbox issues starting at 2026-07-23 17:48 UTC, lasting 25 min and resolved at 2026-07-23 18:14 UTC. The vendor identified the problem and rolled back the impacted services; no specific cause was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Computer

Timeline of updates

investigating2026-07-23 17:48 UTC
We are currently investigating this incident.
monitoring2026-07-23 17:50 UTC
We have identified the problem and have rolled back the impacted services.
resolved2026-07-23 18:14 UTC
This incident has been resolved.

Rewindex changes for this incident

Critical incident: Computer sandbox issues 2026-07-23 17:48 UTC

Impact, status and times are the vendor’s own, as last archived. View on status.perplexity.com (opens in new tab). Perplexity profile · Recent Perplexity incidents · Markdown · JSON