# Perplexity: Computer sandbox issues

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-07-23 17:48 UTC · Resolved: 2026-07-23 18:14 UTC · Duration: 26 min
- Updates: 3 · Affected components: Computer
- [Vendor status page: https://status.perplexity.com/incidents/01M0V29ZJNEY4QTWMR93NMCJGM](https://status.perplexity.com/incidents/01M0V29ZJNEY4QTWMR93NMCJGM)
- [Company: Perplexity](https://rewindex.com/company/perplexity.md)

## Summary

Perplexity reported critical Computer sandbox issues starting at 2026-07-23 17:48 UTC, lasting 25 min and resolved at 2026-07-23 18:14 UTC. The vendor identified the problem and rolled back the impacted services; no specific cause was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-07-23 17:48 UTC: We are currently investigating this incident.
- **monitoring** 2026-07-23 17:50 UTC: We have identified the problem and have rolled back the impacted services.
- **resolved** 2026-07-23 18:14 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-07-23 17:48 UTC: [Critical incident: Computer sandbox issues](https://rewindex.com/change/ia838a9218cad6f.md)


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Canonical: https://rewindex.com/company/perplexity/incidents/01M0V29ZJNEY4QTWMR93NMCJGM · Markdown: https://rewindex.com/company/perplexity/incidents/01M0V29ZJNEY4QTWMR93NMCJGM.md · JSON: https://rewindex.com/api/v1/companies/perplexity/incidents/01M0V29ZJNEY4QTWMR93NMCJGM · Generated 2026-10-18T11:49:50.289Z