Outages by dayMay 9, 2024

Outages on May 9, 2024

UTC day 2024-05-09 (May 9, 2024, 00:00 to May 9, 2024, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

44incidents started

8labelled major or critical

27vendors with a new incident

16still open from earlier days

By vendor label: Critical 1 · Major 7 · Minor 33 · No impact listed 2 · unknown 1 · 14 maintenance

Incidents started this day 44

Vendor	Incident	Impact	Started	Resolved	Status
Smartsheet	Investigating errors using Login with Microsoft	Critical	22:11	May 10, 2024, 04:48 (6.6 h)	resolved
WorkOS	Elevated Errors with Audit Logs and SSO	Major	00:40	02:14 (1.6 h)	resolved
Xero	Australia: Tax- customers cannot print tax returns	Major	02:32	04:17 (1.8 h)	resolved
Red Hat (incl. Quay.io)	Container registry outages	Major	03:51	10:28 (6.6 h)	resolved
imgix	Assets not displaying in Asset Manager	Major	05:13	15:44 (11 h)	resolved
Stream (GetStream)	High error rate on one of our Feed shards in the us-east region	Major	13:51	14:38 (47 min)	resolved
MongoDB Atlas	Atlas Data Federation and Online Archive users may see increased query timeouts in AWS/ap-southeast-1	Major	18:05	19:16 (1.2 h)	resolved
Mux	Data APIs Unavailable	Major	23:49	May 10, 2024, 00:56 (1.1 h)	resolved
Twilio	Delay in loading of Flex Insight Data.	Minor	02:58	07:34 (4.6 h)	resolved
Optimizely	Issue with Optimizely Services	Minor	03:57	09:49 (5.9 h)	resolved
Akamai	Configuration Propagation Issues	Minor	04:40	06:15 (1.6 h)	resolved
Twilio	SMS Delivery Failures on US Cellular Network In The US	Minor	05:02	07:39 (2.6 h)	resolved
Bitrise	Degraded performance in cache system	Minor	05:41	06:29 (48 min)	resolved
Twilio	SMS Delivery Report Delays to Cingular Wireless AT&T Network in the US Over a Subset of Short Codes and Toll Free Numbers	Minor	07:02	14:59 (8.0 h)	resolved
Sinch	Delivery Issue USA - AT&T	Minor	07:07	12:01 (4.9 h)	resolved
Vonage	USA SMS - Delivery Degradation affecting AT&T	Minor	07:18	12:08 (4.8 h)	resolved
Sinch	Delivery issues Spain - DigiMobil	Minor	07:48	13:42 (5.9 h)	resolved
Amplitude	Team spaces not loading	Minor	07:51	08:15 (24 min)	resolved
Vonage	Spain SMS - Delivery degradation towards DIGI mobil Network	Minor	07:55	12:46 (4.8 h)	resolved
Twilio	SMS Delivery Delays to DigiMobile Network in Spain	Minor	08:12	May 10, 2024, 18:47 (35 h)	resolved
Jina AI	API not reachable	Minor	09:52	09:57 (5 min)	resolved
v0	Delayed Build Processing for Pro users	Minor	10:18	11:44 (1.4 h)	resolved
Vercel	Delayed Build Processing for Pro users	Minor	10:18	11:44 (1.4 h)	resolved
Vonage	Bolivia SMS - Delivery degradation towards TIGO Network	Minor	12:16	23:45 (11 h)	resolved
Twilio	SMS Delivery Delays to Tigo Network in Bolivia	Minor	13:32	20:33 (7.0 h)	resolved
Jina AI	Model (jina-reranker-v1-tiny-en) is down	Minor	13:50	13:55 (5 min)	resolved
Chargebee	Minor Checkout Issues	Minor	14:40	14:40 (0 min)	resolved
Vonage	Service Issue in Voice Platform	Minor	14:49	16:23 (1.6 h)	resolved
Bitrise	Degraded performance in cache system	Minor	15:10	15:27 (17 min)	resolved
SurveyMonkey	New surveys being created with incorrect theme. Customers on Basic plan incorrectly seeing error that survey has paid features	Minor	15:55	17:55 (2.0 h)	resolved
Sinch	Delivery issues Spain - DigiMobil	Minor	16:03	May 10, 2024, 10:26 (18 h)	resolved
Vonage	Spain SMS - Delivery degradation towards DIGI mobil Network	Minor	16:32	23:47 (7.3 h)	resolved
Vonage	Indonesia SMS - Delivery degradation towards XL Network	Minor	20:05	22:23 (2.3 h)	resolved
Twilio	SMS Delivery Delays to XL Network in Indonesia	Minor	20:12	May 10, 2024, 00:30 (4.3 h)	resolved
Unbounce	Issues Creating a New Unbounce Account Using Google Single Sign-On	Minor	20:15	21:18 (1.1 h)	resolved
Bandwidth	VoxFax Incident	Minor	20:45	22:18 (1.6 h)	resolved
Sinch	Delivery Issue Mali - Malitel	Minor	20:47	23:10 (2.4 h)	resolved
Twilio	No-Code Partners Unable to Edit their Listing Details	Minor	20:47	23:39 (2.9 h)	resolved
Baseten	Errors when deploying new models	Minor	20:53	21:02 (9 min)	resolved
Bandwidth	Port Submission Errors	Minor	21:40	22:36 (56 min)	resolved
Vanta	Unresponsive 'Connect' button for a subset of Integrations	Minor	23:14	May 10, 2024, 02:48 (3.6 h)	resolved
Upstash	Degraded performance on us-east-1 Kafka	No impact listed	14:39	May 13, 2024, 08:30 (4 d)	resolved
Wiz	CI/CD and VCS pages are not loading	No impact listed	14:43	15:45 (1.0 h)	resolved
Descope	Performance degredation	unknown	14:37	15:30 (53 min)	resolved

Still open from earlier days 16

Vendor	Incident	Impact	Started	Resolved	Status
Scaleway	[SERVERLESS functions/containers]-Cannot deploy functions/containers	Major	May 8, 2024, 08:28	May 20, 2024, 19:33 (12 d)	resolved
Scaleway	[BILLING] - PSP migration will make SEPA mandate creation/modification impossible for Elements	Minor	May 2, 2024, 11:11	May 10, 2024, 13:37 (8 d)	resolved
Twilio	Issues with Toll-Free Numbers Provisioning	Minor	May 2, 2024, 20:25	22:59 (7 d)	resolved
Plivo	Service Degradation on Inbound/Outbound Toll-Free SMS & MMS towards US and Canada phone numbers	Minor	May 3, 2024, 18:23	23:11 (6 d)	resolved
Pinecone	Create index operations are failing in gcp-starter	Minor	May 4, 2024, 23:01	May 10, 2024, 15:52 (6 d)	resolved
Twilio	Inbound Call Failures to a Subset of Twilio Phone Numbers in Porto Alegre Brazil	Minor	May 6, 2024, 01:01	May 15, 2024, 21:15 (10 d)	resolved
Linode (Akamai)	Connectivity Issue - US-IAD (Washington)	Minor	May 6, 2024, 22:20	May 10, 2024, 08:58 (3 d)	resolved
Sinch	Delivery Issue Sierra Leone - Africell Sierra Leone	Minor	May 7, 2024, 16:50	May 13, 2024, 21:18 (6 d)	resolved
LaunchDarkly	Experimentation keys usage data is incorrect for some customers	Minor	May 7, 2024, 23:32	May 15, 2024, 15:13 (8 d)	resolved
Twilio	SMS Delivery Delays to Malitel Network in Mali	Minor	May 8, 2024, 18:55	15:33 (21 h)	resolved
Dialpad	Inbound calls are not ringing to the agents	Minor	May 8, 2024, 20:07	00:30 (4.4 h)	resolved
Twilio	SMS Delivery Failures to 2Degrees Network in New Zealand	Minor	May 8, 2024, 23:48	04:02 (4.2 h)	resolved
Scaleway	[COCKPIT] Cockpit Scaleway Logs have high latencies on fr-par	No impact listed	May 2, 2024, 14:33	May 16, 2024, 07:54 (14 d)	resolved
Vonage	Voice Inspector - Intermittent missing records	No impact listed	May 3, 2024, 17:59	May 14, 2024, 16:29 (11 d)	resolved
Scaleway	[MNQ] SQS/SNS unavailability on FR-PAR	No impact listed	May 4, 2024, 13:44	May 14, 2024, 08:59 (10 d)	resolved
Lattice	Issue updating relationship field values for all import types	No impact listed	May 8, 2024, 21:32	00:38 (3.1 h)	resolved

Maintenance 14

Vendor	Incident	Impact	Started	Resolved	Status
Twilio	[Scheduled] Egypt SMS Carrier Maintenance - Etisalat	Maintenance	00:00	04:00 (4.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Tollfree SMS/MMS towards the US and Canada phone numbers	Maintenance	03:00	07:00 (4.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS	Maintenance	03:00	07:00 (4.0 h)	resolved
Twilio	[Scheduled] US and Canada SMS and MMS Carrier partner Maintenance	Maintenance	03:00	07:00 (4.0 h)	resolved
Vonage	[Scheduled] USA & CA SMS, MMS - Planned maintenance affecting toll free numbers	Maintenance	03:00	07:00 (4.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound SMS and MMS towards US phone numbers : T-Mobile	Maintenance	05:00	09:00 (4.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - T-Mobile	Maintenance	05:00	09:00 (4.0 h)	resolved
Vonage	[Scheduled] USA SMS - Planned Maintenance affecting T-Mobile USA	Maintenance	05:00	09:00 (4.0 h)	resolved
Twilio	[Scheduled] Mexico SMS Carrier Partner Maintenance	Maintenance	06:00	07:30 (1.5 h)	resolved
Vonage	[Scheduled] Mexico SMS - Emergency Maintenance affects Pre-Registered Brands	Maintenance	06:00	07:30 (1.5 h)	resolved
DigitalOcean	[Scheduled] Rescheduled: NYC2 Network Maintenance 2024-05-09	Maintenance	12:00	14:31 (2.5 h)	resolved
Twilio	[Scheduled] Indonesia SMS Carrier Maintenance - XL	Maintenance	17:00	19:00 (2.0 h)	resolved
Vonage	[Scheduled] Indonesia SMS - Planned maintenance affecting XL Indonesia	Maintenance	17:00	19:00 (2.0 h)	resolved
Twilio	[Scheduled] Egypt SMS Carrier Maintenance - Vodafone	Maintenance	23:00	May 10, 2024, 04:00 (5.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Smartsheet, WorkOS, Xero, Red Hat (incl. Quay.io), imgix, Stream (GetStream), MongoDB Atlas, Mux, Twilio, Optimizely, Akamai, Bitrise.

Cite this

44 vendor-reported incidents started on 2024-05-09 (UTC) across 27 vendors, 8 labelled major or critical by the vendor.

Title: Outages on May 9, 2024
Vendor: Rewindex daily outage roundup
Date: 2024-05-09 00:00 UTC
URL: https://rewindex.com/outages/2024-05-09

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