CompaniesSmartsheetMonthly reportsMay 2024
Smartsheet in May 2024: incidents, uptime and changes
5incidents posted
4labelled major or critical
97.19%free of major/critical
96.43%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 20 h 51 min, incident time 26 h 33 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 2 · Major 2 · Minor 1
Major and critical incidents 4
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Investigating errors using Login with Microsoft | Critical | 6.6 h | resolved | 05-09 | |
| Smartsheet App Connectivity | Critical | 10 h | resolved | 05-28 | |
| Investigating some customer reports of ODBC Authorization Failed Errors when using Live Data Connector | Major | 3.2 h | resolved | 05-08 | |
| Investigating Partial Outage for Logging into Smartsheet using SSO/SAML | Major | 53 min | resolved | 05-16 |
Other incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Data Shuttle workflows not running | Minor | 5.7 h | resolved | 05-20 |
Cite this
Smartsheet posted 5 status incidents in May 2024 (4 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Smartsheet in May 2024
- Vendor
- Smartsheet
- Date
- URL
- https://rewindex.com/company/smartsheet/2024/05