Companies / Unbounce / incidents

Unbounce: Issues Creating a New Unbounce Account Using Google Single Sign-On

Affected components: Web Application (app.unbounce.com)

Timeline of updates

1. investigating2024-05-09 20:15 UTC

   We are currently investigating an issue where prospective customers are unable to complete the sign up process for a new Unbounce account when using Google Single Sign-On (SSO). If you are currently attempting to sign up, please create a new account using the email address/password option. Once your account is created, you can enable Google SSO following these steps: https://documentation.unbounce.com/hc/en-us/articles/360018397211-Using-Google-Single-Sign-On-SSO

2. resolved2024-05-09 21:18 UTC

   We've temporarily removed the ability to sign up for a new account using Google SSO. Once you have created an account with an email address and password, if you want to enable Google SSO, you can do so by following these steps: https://documentation.unbounce.com/hc/en-us/articles/360018397211-Using-Google-Single-Sign-On-SSO

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Unbounce profile · Recent Unbounce incidents · Markdown · JSON