Companies/Stream (GetStream)/Incidents

Stream (GetStream): High error rate on one of our Feed shards in the us-east region

Affected components: us-eastUS-East - Feed - API

Timeline of updates

1. investigating2024-05-09 13:51 UTC

   We are currently experiencing a high error rate on one of our Feed shards in the us-east region. Our team is actively working to resolve the situation.

2. identified2024-05-09 13:52 UTC

   The issue has been identified and a fix is being implemented.

3. resolved2024-05-09 14:38 UTC

   The shard has been recovered and the incident has been resolved. Our team is currently conducting an internal investigation to determine the root cause of the issue.

Changes Rewindex caught on this incident

• May 9, 2024Major incident: High error rate on one of our Feed shards in the us-east region

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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