Outages by dayMay 10, 2024

Outages on May 10, 2024

UTC day 2024-05-10 (May 10, 2024, 00:00 to May 10, 2024, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

39incidents started

3labelled major or critical

18vendors with a new incident

15still open from earlier days

By vendor label: Major 3 · Minor 30 · No impact listed 6 · 12 maintenance

Incidents started this day 39

Vendor	Incident	Impact	Started	Resolved	Status
Scaleway	[DC2]-DC2 Room 205 Unstable Network	Major	10:43	14:10 (3.5 h)	resolved
Snyk	Degradation of Snyk Open Source and Container services	Major	14:12	16:13 (2.0 h)	resolved
Scaleway	[Instance] slowdown on FR-PAR-1	Major	14:20	14:55 (35 min)	resolved
Sinch	Delivery Issue Qatar - Ooredoo	Minor	00:16	02:11 (1.9 h)	resolved
Vonage	Nigeria SMS - Delivery Degradation towards MTN network	Minor	00:24	07:30 (7.1 h)	resolved
Vonage	Qatar SMS - Degradation affecting Ooredoo	Minor	00:34	03:16 (2.7 h)	resolved
Twilio	SMS Delivery Delays to MTN Networks in Multiple Countries in South Africa	Minor	00:47	03:48 (3.0 h)	resolved
Jina AI	High Model Latency	Minor	01:39	01:59 (20 min)	resolved
Jina AI	Model (jina-embeddings-v2-base-en) is down	Minor	01:44	01:59 (15 min)	resolved
Jina AI	Model (jina-reranker-v1-base-en) is down	Minor	01:44	01:54 (10 min)	resolved
Jina AI	Model (jina-reranker-v1-tiny-en) is down	Minor	01:44	01:49 (5 min)	resolved
Jina AI	Model (jina-embeddings-v2-base-code) is down	Minor	01:49	01:59 (10 min)	resolved
Jina AI	Model (jina-colbert-v1-en) is down	Minor	01:49	01:54 (5 min)	resolved
Jina AI	Model (jina-colbert-v1-en) is down	Minor	01:49	01:54 (5 min)	resolved
Confluence	Automation rules not triggered	Minor	08:31	09:44 (1.2 h)	resolved
Jira	Automation rules not triggered	Minor	08:31	09:44 (1.2 h)	resolved
Buildkite	Degraded Performance	Minor	13:14	14:02 (48 min)	resolved
Twilio	Call Failures To And From Subset of Thailand Numbers	Minor	13:32	18:36 (5.1 h)	resolved
Vonage	Uzbekistan SMS - Delivery Degradation towards UzMobile Network	Minor	14:18	15:43 (1.4 h)	resolved
Deepgram	[Deepgram API] Elevated Streaming Error Rates	Minor	14:28	14:29 (1 min)	resolved
Twilio	SMS Delivery Delays and Failure to UzMobile Network in Uzbekistan	Minor	14:30	19:00 (4.5 h)	resolved
Jina AI	Model (jina-reranker-v1-turbo-en) is down	Minor	14:59	15:04 (5 min)	resolved
Runway	Issues logging in	Minor	15:22	15:47 (25 min)	resolved
FullStory	Login Issues & Partial Capture Outage (Web & Mobile)	Minor	15:38	19:53 (4.3 h)	resolved
Render	Partial availability problems in Frankfurt, Singapore and Oregon regions	Minor	16:30	22:08 (5.6 h)	resolved
Twilio	Customer using Event streams without advance insights features stopped receiving data	Minor	18:10	20:07 (1.9 h)	resolved
Twilio	SMS delivery delays to Dish Network in the US from a subset of shortcodes	Minor	18:34	23:56 (5.4 h)	resolved
LaunchDarkly	Elevated error rate to flags API	Minor	19:06	19:46 (40 min)	resolved
Sinch	Delivery Issue Congo (DRC) - Africell	Minor	20:44	May 11, 2024, 15:39 (19 h)	resolved
Twilio	SMS Delivery Delays to Orange Network in Burkina Faso	Minor	21:51	May 11, 2024, 00:46 (2.9 h)	resolved
Render	Dashboard, Builds, and Deploys affected in Frankfurt Region	Minor	22:03	23:31 (1.5 h)	resolved
Jina AI	High Model Latency	Minor	22:09	22:19 (10 min)	resolved
Jina AI	Model (jina-embeddings-v2-base-en) is down	Minor	22:14	22:19 (5 min)	resolved
Bandwidth	Brussels Data Center Incident	No impact listed	12:47	12:47 (0 min)	resolved
Twilio	Customers sending Phone Numbers in national format without the country code were receiving invalid number responses.	No impact listed	18:52	18:52 (0 min)	resolved
Figma	Service disruption	No impact listed	19:27	19:27 (0 min)	resolved
Twilio	SMS Delivery Report Delays to Multiple Networks in the US for a Subset of Shortcodes	No impact listed	19:56	22:58 (3.0 h)	resolved
Elastic Cloud	Paid accounts inaccurately marked as expired	No impact listed	22:00	May 13, 2024, 22:23 (3 d)	resolved
Stripe	Financial connections - General availability	No impact listed	23:25	23:25 (0 min)	resolved

Still open from earlier days 15

Vendor	Incident	Impact	Started	Resolved	Status
Smartsheet	Investigating errors using Login with Microsoft	Critical	May 9, 2024, 22:11	04:48 (6.6 h)	resolved
Scaleway	[SERVERLESS functions/containers]-Cannot deploy functions/containers	Major	May 8, 2024, 08:28	May 20, 2024, 19:33 (12 d)	resolved
Mux	Data APIs Unavailable	Major	May 9, 2024, 23:49	00:56 (1.1 h)	resolved
Pinecone	Create index operations are failing in gcp-starter	Minor	May 4, 2024, 23:01	15:52 (6 d)	resolved
Twilio	Inbound Call Failures to a Subset of Twilio Phone Numbers in Porto Alegre Brazil	Minor	May 6, 2024, 01:01	May 15, 2024, 21:15 (10 d)	resolved
Linode (Akamai)	Connectivity Issue - US-IAD (Washington)	Minor	May 6, 2024, 22:20	08:58 (3 d)	resolved
Sinch	Delivery Issue Sierra Leone - Africell Sierra Leone	Minor	May 7, 2024, 16:50	May 13, 2024, 21:18 (6 d)	resolved
LaunchDarkly	Experimentation keys usage data is incorrect for some customers	Minor	May 7, 2024, 23:32	May 15, 2024, 15:13 (8 d)	resolved
Twilio	SMS Delivery Delays to DigiMobile Network in Spain	Minor	May 9, 2024, 08:12	18:47 (35 h)	resolved
Sinch	Delivery issues Spain - DigiMobil	Minor	May 9, 2024, 16:03	10:26 (18 h)	resolved
Twilio	SMS Delivery Delays to XL Network in Indonesia	Minor	May 9, 2024, 20:12	00:30 (4.3 h)	resolved
Vanta	Unresponsive 'Connect' button for a subset of Integrations	Minor	May 9, 2024, 23:14	02:48 (3.6 h)	resolved
Vonage	Voice Inspector - Intermittent missing records	No impact listed	May 3, 2024, 17:59	May 14, 2024, 16:29 (11 d)	resolved
Scaleway	[MNQ] SQS/SNS unavailability on FR-PAR	No impact listed	May 4, 2024, 13:44	May 14, 2024, 08:59 (10 d)	resolved
Upstash	Degraded performance on us-east-1 Kafka	No impact listed	May 9, 2024, 14:39	May 13, 2024, 08:30 (4 d)	resolved

Maintenance 12

Vendor	Incident	Impact	Started	Resolved	Status
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound toll-free MMS towards US phone numbers	Maintenance	02:00	03:00 (1.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Toll Free MMS	Maintenance	02:00	03:00 (1.0 h)	resolved
Sinch	[Scheduled] External Maintenance - Toll-Free Number Provider - MMS	Maintenance	02:00	03:00 (1.0 h)	resolved
Twilio	[Scheduled] US Toll-Free MMS Carrier Maintenance - ATT	Maintenance	02:00	03:00 (1.0 h)	resolved
Vonage	[Scheduled] USA MMS - Planned maintenance affecting toll free numbers sending to / from AT&T	Maintenance	02:00	03:00 (1.0 h)	resolved
Sinch	[Scheduled] Campaigns Application Maintenance	Maintenance	08:15	09:00 (45 min)	resolved
Sinch	[Scheduled] Sinch Scheduled Maintenance - .smpp.api.sinch.com & .httpsms.api.sinch.com SSL Certificate Update	Maintenance	09:00	15:00 (6.0 h)	resolved
Sinch	[Scheduled] Campaigns Application Maintenance	Maintenance	13:30	15:00 (1.5 h)	resolved
Twilio	[Scheduled] Twilio Voice Maintenance (Singapore)	Maintenance	14:00	21:00 (7.0 h)	resolved
Twilio	[Scheduled] Twilio Interconnect Maintenance (Singapore)	Maintenance	14:00	21:00 (7.0 h)	resolved
Crusoe	[Scheduled] Crusoe Cloud Network Maintenance in us-east1	Maintenance	21:15	May 11, 2024, 03:15 (6.0 h)	resolved
Twilio	[Scheduled] United Kingdom Account Security Carrier Partner Maintenance - Vodafone	Maintenance	21:15	May 11, 2024, 04:00 (6.8 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Scaleway, Snyk, Sinch, Vonage, Twilio, Jina AI, Confluence, Jira, Buildkite, Deepgram, Runway, FullStory.

Cite this

39 vendor-reported incidents started on 2024-05-10 (UTC) across 18 vendors, 3 labelled major or critical by the vendor.

Title: Outages on May 10, 2024
Vendor: Rewindex daily outage roundup
Date: 2024-05-10 00:00 UTC
URL: https://rewindex.com/outages/2024-05-10

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