Twilio: Customers sending Phone Numbers in national format without the country code were receiving invalid number responses.
Timeline of updates
- resolved
A bug was fixed in which the API did not behave according to the public documentation. This caused Customers sending Phone Numbers in national format without the country code were receiving invalid number responses. This was already fixed on May 10th at 11:30 AM PST and we're seeing full recovery.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
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Cite this
Status incident (vendor impact label: none) posted by Twilio, started 2024-05-10 18:52 UTC, resolved after 0 min, 1 update(s).
- Title
- Customers sending Phone Numbers in national format without the country code were receiving invalid number responses.
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/00kd22g3qqnj
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