# Outages on May 9, 2024 (UTC)

> 44 incidents started on May 9, 2024 (UTC) on the status pages Rewindex archives, 8 labelled major or critical by the vendor (Smartsheet, WorkOS, Xero); 16 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2024-05-09
Last updated: 2024-05-13T08:30:33Z

- Incidents started: 44 (major/critical: 8, other: 36) across 27 vendors
- Still open from earlier days: 16 · Maintenance windows: 14 · Detected outage events: 0
- By vendor impact label: critical 1, major 7, minor 33, none 2, unknown 1
- Previous day with incidents: [2024-05-08](https://rewindex.com/outages/2024-05-08.md) · Next: [2024-05-10](https://rewindex.com/outages/2024-05-10.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Investigating errors using Login with Microsoft](https://rewindex.com/company/smartsheet/incidents/4g7dvnz39y47.md) | critical | 2024-05-09 22:11 UTC | 2024-05-10 04:48 UTC | resolved |
| [WorkOS](https://rewindex.com/company/workos.md) | [Elevated Errors with Audit Logs and SSO](https://rewindex.com/company/workos/incidents/vkylt7s6hvhl.md) | major | 2024-05-09 00:40 UTC | 2024-05-09 02:14 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Australia: Tax- customers cannot print tax returns](https://rewindex.com/company/xero/incidents/7v9qrbv7byd7.md) | major | 2024-05-09 02:32 UTC | 2024-05-09 04:17 UTC | resolved |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [Container registry outages](https://rewindex.com/company/red-hat/incidents/25x72xcty6r9.md) | major | 2024-05-09 03:51 UTC | 2024-05-09 10:28 UTC | resolved |
| [imgix](https://rewindex.com/company/imgix.md) | [Assets not displaying in Asset Manager](https://rewindex.com/company/imgix/incidents/jhfxzjtnt0xp.md) | major | 2024-05-09 05:13 UTC | 2024-05-09 15:44 UTC | resolved |
| [Stream (GetStream)](https://rewindex.com/company/getstream.md) | [High error rate on one of our Feed shards in the us-east region](https://rewindex.com/company/getstream/incidents/qk3vl5k4mlyb.md) | major | 2024-05-09 13:51 UTC | 2024-05-09 14:38 UTC | resolved |
| [MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md) | [Atlas Data Federation and Online Archive users may see increased query timeouts in AWS/ap-southeast-1](https://rewindex.com/company/mongodb-atlas/incidents/zk2vn00lkqlf.md) | major | 2024-05-09 18:05 UTC | 2024-05-09 19:16 UTC | resolved |
| [Mux](https://rewindex.com/company/mux.md) | [Data APIs Unavailable](https://rewindex.com/company/mux/incidents/j2g45z701tvx.md) | major | 2024-05-09 23:49 UTC | 2024-05-10 00:56 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Delay in loading of Flex Insight Data.](https://rewindex.com/company/twilio/incidents/5n5qv00kv5s7.md) | minor | 2024-05-09 02:58 UTC | 2024-05-09 07:34 UTC | resolved |
| [Optimizely](https://rewindex.com/company/optimizely.md) | [Issue with Optimizely Services](https://rewindex.com/company/optimizely/incidents/86vx9qyn82mp.md) | minor | 2024-05-09 03:57 UTC | 2024-05-09 09:49 UTC | resolved |
| [Akamai](https://rewindex.com/company/akamai.md) | [Configuration Propagation Issues](https://rewindex.com/company/akamai/incidents/jv089z0xmkxq.md) | minor | 2024-05-09 04:40 UTC | 2024-05-09 06:15 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures on US Cellular Network In The US](https://rewindex.com/company/twilio/incidents/j7h8vt9hh163.md) | minor | 2024-05-09 05:02 UTC | 2024-05-09 07:39 UTC | resolved |
| [Bitrise](https://rewindex.com/company/bitrise.md) | [Degraded performance in cache system](https://rewindex.com/company/bitrise/incidents/jgjkf44x8lpb.md) | minor | 2024-05-09 05:41 UTC | 2024-05-09 06:29 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Report Delays to Cingular Wireless AT&T Network in the US Over a Subset of Short Codes and Toll Free Numbers](https://rewindex.com/company/twilio/incidents/6y3pqh9422w9.md) | minor | 2024-05-09 07:02 UTC | 2024-05-09 14:59 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue USA - AT&T](https://rewindex.com/company/sinch/incidents/wt1knvwqfnjz.md) | minor | 2024-05-09 07:07 UTC | 2024-05-09 12:01 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [USA SMS - Delivery Degradation affecting AT&T](https://rewindex.com/company/vonage/incidents/vhtxxzls49v6.md) | minor | 2024-05-09 07:18 UTC | 2024-05-09 12:08 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery issues Spain - DigiMobil](https://rewindex.com/company/sinch/incidents/kc0bhhdbbb0g.md) | minor | 2024-05-09 07:48 UTC | 2024-05-09 13:42 UTC | resolved |
| [Amplitude](https://rewindex.com/company/amplitude.md) | [Team spaces not loading](https://rewindex.com/company/amplitude/incidents/1w09pznw4pnx.md) | minor | 2024-05-09 07:51 UTC | 2024-05-09 08:15 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Spain SMS - Delivery degradation towards DIGI mobil Network](https://rewindex.com/company/vonage/incidents/qt726sn1z6v0.md) | minor | 2024-05-09 07:55 UTC | 2024-05-09 12:46 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to DigiMobile Network in Spain](https://rewindex.com/company/twilio/incidents/hyctr4b51pgl.md) | minor | 2024-05-09 08:12 UTC | 2024-05-10 18:47 UTC | resolved |
| [Jina AI](https://rewindex.com/company/jina-ai.md) | [API not reachable](https://rewindex.com/company/jina-ai/incidents/3hq9v8jv5cx2.md) | minor | 2024-05-09 09:52 UTC | 2024-05-09 09:57 UTC | resolved |
| [v0](https://rewindex.com/company/v0.md) | [Delayed Build Processing for Pro users](https://rewindex.com/company/v0/incidents/5dnxlflzb3y8.md) | minor | 2024-05-09 10:18 UTC | 2024-05-09 11:44 UTC | resolved |
| [Vercel](https://rewindex.com/company/vercel.md) | [Delayed Build Processing for Pro users](https://rewindex.com/company/vercel/incidents/5dnxlflzb3y8.md) | minor | 2024-05-09 10:18 UTC | 2024-05-09 11:44 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Bolivia SMS - Delivery degradation towards TIGO Network](https://rewindex.com/company/vonage/incidents/l01v6vlzff5m.md) | minor | 2024-05-09 12:16 UTC | 2024-05-09 23:45 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Tigo Network in Bolivia](https://rewindex.com/company/twilio/incidents/39t3pdgr79vj.md) | minor | 2024-05-09 13:32 UTC | 2024-05-09 20:33 UTC | resolved |
| [Jina AI](https://rewindex.com/company/jina-ai.md) | [Model (jina-reranker-v1-tiny-en) is down](https://rewindex.com/company/jina-ai/incidents/vcs65cp6w887.md) | minor | 2024-05-09 13:50 UTC | 2024-05-09 13:55 UTC | resolved |
| [Chargebee](https://rewindex.com/company/chargebee.md) | [Minor Checkout Issues](https://rewindex.com/company/chargebee/incidents/930523drpjh7.md) | minor | 2024-05-09 14:40 UTC | 2024-05-09 14:40 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Service Issue in Voice Platform](https://rewindex.com/company/vonage/incidents/ds1gvjq61rz3.md) | minor | 2024-05-09 14:49 UTC | 2024-05-09 16:23 UTC | resolved |
| [Bitrise](https://rewindex.com/company/bitrise.md) | [Degraded performance in cache system](https://rewindex.com/company/bitrise/incidents/tp898qxx9wnk.md) | minor | 2024-05-09 15:10 UTC | 2024-05-09 15:27 UTC | resolved |
| [SurveyMonkey](https://rewindex.com/company/surveymonkey.md) | [New surveys being created with incorrect theme. Customers on Basic plan incorrectly seeing error that survey has paid features](https://rewindex.com/company/surveymonkey/incidents/sybzhf2lhx42.md) | minor | 2024-05-09 15:55 UTC | 2024-05-09 17:55 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery issues Spain - DigiMobil](https://rewindex.com/company/sinch/incidents/dt7wc7g49rw6.md) | minor | 2024-05-09 16:03 UTC | 2024-05-10 10:26 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Spain SMS - Delivery degradation towards DIGI mobil Network](https://rewindex.com/company/vonage/incidents/mryg3h684y4d.md) | minor | 2024-05-09 16:32 UTC | 2024-05-09 23:47 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Indonesia SMS - Delivery degradation towards XL Network](https://rewindex.com/company/vonage/incidents/cfg02z2sfw8v.md) | minor | 2024-05-09 20:05 UTC | 2024-05-09 22:23 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to XL Network in Indonesia](https://rewindex.com/company/twilio/incidents/9sqvwg43w4jk.md) | minor | 2024-05-09 20:12 UTC | 2024-05-10 00:30 UTC | resolved |
| [Unbounce](https://rewindex.com/company/unbounce.md) | [Issues Creating a New Unbounce Account Using Google Single Sign-On](https://rewindex.com/company/unbounce/incidents/kqwgd9h83hfk.md) | minor | 2024-05-09 20:15 UTC | 2024-05-09 21:18 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [VoxFax Incident](https://rewindex.com/company/bandwidth/incidents/2sq9zpkx2p89.md) | minor | 2024-05-09 20:45 UTC | 2024-05-09 22:18 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Mali - Malitel](https://rewindex.com/company/sinch/incidents/0rpvpzpnrrsb.md) | minor | 2024-05-09 20:47 UTC | 2024-05-09 23:10 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [No-Code Partners Unable to Edit their Listing Details](https://rewindex.com/company/twilio/incidents/pk4r4j2h1ng5.md) | minor | 2024-05-09 20:47 UTC | 2024-05-09 23:39 UTC | resolved |
| [Baseten](https://rewindex.com/company/baseten.md) | [Errors when deploying new models](https://rewindex.com/company/baseten/incidents/nz0wbglyqvn6.md) | minor | 2024-05-09 20:53 UTC | 2024-05-09 21:02 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Port Submission Errors](https://rewindex.com/company/bandwidth/incidents/6db9j1bxs1m9.md) | minor | 2024-05-09 21:40 UTC | 2024-05-09 22:36 UTC | resolved |
| [Vanta](https://rewindex.com/company/vanta.md) | [Unresponsive 'Connect' button for a subset of Integrations](https://rewindex.com/company/vanta/incidents/n8t9yjvq61j1.md) | minor | 2024-05-09 23:14 UTC | 2024-05-10 02:48 UTC | resolved |
| [Upstash](https://rewindex.com/company/upstash.md) | [Degraded performance on us-east-1 Kafka](https://rewindex.com/company/upstash/incidents/hqqyty8wtzz0.md) | none | 2024-05-09 14:39 UTC | 2024-05-13 08:30 UTC | resolved |
| [Wiz](https://rewindex.com/company/wiz.md) | [CI/CD and VCS pages are not loading](https://rewindex.com/company/wiz/incidents/nv159ggwmh3s.md) | none | 2024-05-09 14:43 UTC | 2024-05-09 15:45 UTC | resolved |
| [Descope](https://rewindex.com/company/descope.md) | [Performance degredation](https://rewindex.com/company/descope/incidents/clvzcrbve40686b8oib0z4jixm.md) | unknown | 2024-05-09 14:37 UTC | 2024-05-09 15:30 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[SERVERLESS functions/containers\]-Cannot deploy functions/containers](https://rewindex.com/company/scaleway/incidents/frwlg8p8vy5f.md) | major | 2024-05-08 08:28 UTC | 2024-05-20 19:33 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[BILLING\] - PSP migration will make SEPA mandate creation/modification impossible for Elements](https://rewindex.com/company/scaleway/incidents/gnw60vgshxxq.md) | minor | 2024-05-02 11:11 UTC | 2024-05-10 13:37 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Issues with Toll-Free Numbers Provisioning](https://rewindex.com/company/twilio/incidents/htctrf57mcdw.md) | minor | 2024-05-02 20:25 UTC | 2024-05-09 22:59 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Service Degradation on Inbound/Outbound Toll-Free SMS & MMS towards US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/tq8nlk3q9kzp.md) | minor | 2024-05-03 18:23 UTC | 2024-05-09 23:11 UTC | resolved |
| [Pinecone](https://rewindex.com/company/pinecone.md) | [Create index operations are failing in gcp-starter](https://rewindex.com/company/pinecone/incidents/0sv8856fks8q.md) | minor | 2024-05-04 23:01 UTC | 2024-05-10 15:52 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound Call Failures to a Subset of Twilio Phone Numbers in Porto Alegre Brazil](https://rewindex.com/company/twilio/incidents/dtr48lllbzb9.md) | minor | 2024-05-06 01:01 UTC | 2024-05-15 21:15 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Connectivity Issue - US-IAD (Washington)](https://rewindex.com/company/linode-akamai/incidents/1z87fjwntq94.md) | minor | 2024-05-06 22:20 UTC | 2024-05-10 08:58 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Sierra Leone - Africell Sierra Leone](https://rewindex.com/company/sinch/incidents/t2vr5zsfcml3.md) | minor | 2024-05-07 16:50 UTC | 2024-05-13 21:18 UTC | resolved |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [Experimentation keys usage data is incorrect for some customers](https://rewindex.com/company/launchdarkly/incidents/mf8s16qd9543.md) | minor | 2024-05-07 23:32 UTC | 2024-05-15 15:13 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Malitel Network in Mali](https://rewindex.com/company/twilio/incidents/pq3g4rwxnr3t.md) | minor | 2024-05-08 18:55 UTC | 2024-05-09 15:33 UTC | resolved |
| [Dialpad](https://rewindex.com/company/dialpad.md) | [Inbound calls are not ringing to the agents](https://rewindex.com/company/dialpad/incidents/ypgz7grgvbwl.md) | minor | 2024-05-08 20:07 UTC | 2024-05-09 00:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to 2Degrees Network in New Zealand](https://rewindex.com/company/twilio/incidents/y8ttj986531z.md) | minor | 2024-05-08 23:48 UTC | 2024-05-09 04:02 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[COCKPIT\] Cockpit Scaleway Logs have high latencies on fr-par](https://rewindex.com/company/scaleway/incidents/16f3grqmx68m.md) | none | 2024-05-02 14:33 UTC | 2024-05-16 07:54 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Voice Inspector - Intermittent missing records](https://rewindex.com/company/vonage/incidents/z7gms7z5yxc5.md) | none | 2024-05-03 17:59 UTC | 2024-05-14 16:29 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[MNQ\] SQS/SNS unavailability on FR-PAR](https://rewindex.com/company/scaleway/incidents/ds9c89p2t2x9.md) | none | 2024-05-04 13:44 UTC | 2024-05-14 08:59 UTC | resolved |
| [Lattice](https://rewindex.com/company/lattice.md) | [Issue updating relationship field values for all import types](https://rewindex.com/company/lattice/incidents/q10kshyt032c.md) | none | 2024-05-08 21:32 UTC | 2024-05-09 00:38 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Egypt SMS Carrier Maintenance - Etisalat](https://rewindex.com/company/twilio/incidents/3s3d4l608pvq.md) | maintenance | 2024-05-09 00:00 UTC | 2024-05-09 04:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Tollfree SMS/MMS towards the US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/pbz1ml3gw6sd.md) | maintenance | 2024-05-09 03:00 UTC | 2024-05-09 07:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Toll-Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/flxdzthk2hz6.md) | maintenance | 2024-05-09 03:00 UTC | 2024-05-09 07:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US and Canada SMS and MMS Carrier partner Maintenance](https://rewindex.com/company/twilio/incidents/v08dhczq9099.md) | maintenance | 2024-05-09 03:00 UTC | 2024-05-09 07:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] USA & CA SMS, MMS - Planned maintenance affecting toll free numbers](https://rewindex.com/company/vonage/incidents/8mj212n6hxyk.md) | maintenance | 2024-05-09 03:00 UTC | 2024-05-09 07:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound SMS and MMS towards US phone numbers : T-Mobile](https://rewindex.com/company/plivo/incidents/kskbr67jl7df.md) | maintenance | 2024-05-09 05:00 UTC | 2024-05-09 09:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Maintenance - T-Mobile](https://rewindex.com/company/twilio/incidents/0jdk8fxh25x4.md) | maintenance | 2024-05-09 05:00 UTC | 2024-05-09 09:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] USA SMS - Planned Maintenance affecting T-Mobile USA](https://rewindex.com/company/vonage/incidents/v3mbcfxwfrhy.md) | maintenance | 2024-05-09 05:00 UTC | 2024-05-09 09:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Mexico SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/3pz0k6fgzgbv.md) | maintenance | 2024-05-09 06:00 UTC | 2024-05-09 07:30 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] Mexico SMS - Emergency Maintenance affects Pre-Registered Brands](https://rewindex.com/company/vonage/incidents/7f94r755r8y0.md) | maintenance | 2024-05-09 06:00 UTC | 2024-05-09 07:30 UTC | resolved |
| [DigitalOcean](https://rewindex.com/company/digitalocean.md) | [\[Scheduled\] Rescheduled: NYC2 Network Maintenance 2024-05-09](https://rewindex.com/company/digitalocean/incidents/m6zzcqdwzjj0.md) | maintenance | 2024-05-09 12:00 UTC | 2024-05-09 14:31 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Indonesia SMS Carrier Maintenance - XL](https://rewindex.com/company/twilio/incidents/krpmb42h87xr.md) | maintenance | 2024-05-09 17:00 UTC | 2024-05-09 19:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] Indonesia SMS - Planned maintenance affecting XL Indonesia](https://rewindex.com/company/vonage/incidents/hdftdgy38xf0.md) | maintenance | 2024-05-09 17:00 UTC | 2024-05-09 19:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Egypt SMS Carrier Maintenance - Vodafone](https://rewindex.com/company/twilio/incidents/4bfscfw119nn.md) | maintenance | 2024-05-09 23:00 UTC | 2024-05-10 04:00 UTC | resolved |

## Cite this

44 vendor-reported incidents started on 2024-05-09 (UTC) across 27 vendors, 8 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2024-05-09
- Citation: Rewindex daily outage roundup, “Outages on May 9, 2024” (2024-05-09 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2024-05-09 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on May 9, 2024 (2024-05-09)](https://rewindex.com/outages/2024-05-09)`


---
Canonical: https://rewindex.com/outages/2024-05-09 · Markdown: https://rewindex.com/outages/2024-05-09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:29:17.661Z