Chargebee: Minor Checkout Issues
Timeline of updates
- resolved
We recently discovered a bug in our checkout process that affected less than 1% of our customers. This issue occurred when addon quantity changes or removal of addons were enabled during checkout. After investigating, we found that a recent change to our code caused the errors. We have taken immediate action to revert the code changes and resolve the issue. We apologize for any inconvenience this may have caused. Please note that the checkouts where the option to modify addons was disabled or checkouts without addons were not affected and remained fully functional.
From Chargebee’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.chargebee.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Chargebee, started 2024-05-09 14:40 UTC, resolved after 0 min, 1 update(s).
- Title
- Minor Checkout Issues
- Vendor
- Chargebee
- Date
- URL
- https://rewindex.com/company/chargebee/incidents/930523drpjh7
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