# Chargebee: Minor Checkout Issues

> Chargebee status incident “Minor Checkout Issues” on 2024-05-09: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/chargebee/incidents/930523drpjh7
Last updated: 2024-05-09T14:40:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-05-09 14:40 UTC · Resolved: 2024-05-09 14:40 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.chargebee.com/incidents/930523drpjh7](https://status.chargebee.com/incidents/930523drpjh7)
- [Company: Chargebee](https://rewindex.com/company/chargebee.md)

## Timeline of updates

- **resolved** 2024-05-09 14:40 UTC: We recently discovered a bug in our checkout process that affected less than 1% of our customers. This issue occurred when addon quantity changes or removal of addons were enabled during checkout. After investigating, we found that a recent change to our code caused the errors. We have taken immediate action to revert the code changes and resolve the issue. We apologize for any inconvenience this may have caused. Please note that the checkouts where the option to modify addons was disabled or checkouts without addons were not affected and remained fully functional.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Chargebee, started 2024-05-09 14:40 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/chargebee/incidents/930523drpjh7
- Citation: Chargebee, “Minor Checkout Issues” (2024-05-09 14:40 UTC). Archived by Rewindex: https://rewindex.com/company/chargebee/incidents/930523drpjh7 (CC BY 4.0).
- Markdown link: `[Chargebee: Minor Checkout Issues (2024-05-09)](https://rewindex.com/company/chargebee/incidents/930523drpjh7)`


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Canonical: https://rewindex.com/company/chargebee/incidents/930523drpjh7 · Markdown: https://rewindex.com/company/chargebee/incidents/930523drpjh7.md · JSON: https://rewindex.com/api/v1/companies/chargebee/incidents/930523drpjh7 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:14:29.102Z