Outages by dayDecember 14, 2022

Outages on December 14, 2022

UTC day 2022-12-14 (Dec 14, 2022, 00:00 to Dec 14, 2022, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

40incidents started

4labelled major or critical

21vendors with a new incident

13still open from earlier days

By vendor label: Major 4 · Minor 27 · No impact listed 9 · 20 maintenance

Incidents started this day 40

Vendor	Incident	Impact	Started	Resolved	Status
Contentful	Issues with Content Management API (CMA)	Major	09:33	10:57 (1.4 h)	resolved
MessageBird (Bird)	WhatsApp management API outage	Major	11:22	13:40 (2.3 h)	resolved
Mailjet	Some HTTPS personalized tracking links currently not working	Major	11:51	17:53 (6.0 h)	resolved
Snyk	UI import failures in the Kubernetes integration	Major	17:05	Dec 15, 2022, 12:20 (19 h)	resolved
Twilio	Delay and failures in SMS delivery to Beeline network, Kyrgyzstan	Minor	00:20	04:41 (4.3 h)	resolved
Twilio	SMS Delivery Delays to Airtel Network in Congo	Minor	00:47	04:41 (3.9 h)	resolved
Xero	Xero HQ Client List - not loading for customers	Minor	01:28	02:47 (1.3 h)	resolved
SurveyMonkey	Chart/table for matrix questions on summary PDF exports are broken	Minor	02:00	19:00 (17 h)	resolved
Gorgias	Increased latency in aus-southeast1-fcb9	Minor	02:31	03:21 (50 min)	resolved
Vonage	Palestine SMS - Delivery degradation towards Jawwal	Minor	07:54	12:39 (4.8 h)	resolved
Twilio	Delay in SMS delivery to Jawwal network, Palestine	Minor	08:26	12:58 (4.5 h)	resolved
Vonage	Thailand SMS - Degradation for Inbound SMS towards Thailand Long Virtual Numbers	Minor	08:36	09:30 (54 min)	resolved
Vonage	Meta WhatsApp Business Management and WhatsApp Cloud API disruption	Minor	09:21	17:49 (8.5 h)	resolved
Xero	United Kingdom: Tax - Issues with HMRC Tax Reporting	Minor	10:16	12:07 (1.9 h)	resolved
Vonage	Indonesia SMS - Delivery degradation towards XL Network	Minor	12:25	20:23 (8.0 h)	resolved
Discord	Elevated error rates and latency	Minor	13:02	13:14 (12 min)	resolved
Twilio	SMS Delivery Delays to MTN Network in Benin	Minor	14:16	Dec 15, 2022, 00:30 (10 h)	resolved
MessageBird (Bird)	Whatsapp status updates experiencing delays	Minor	15:44	16:24 (40 min)	resolved
Sinch	Delivery Issue Sweden - Telenor	Minor	16:17	17:57 (1.7 h)	resolved
Twilio	Outbound Voice PSTN Call Failures Across Multiple Products	Minor	16:26	18:17 (1.9 h)	resolved
Vonage	Sweden SMS - Delivery degradation towards Telenor	Minor	16:50	19:31 (2.7 h)	resolved
LaunchDarkly	Delays and increased error rate processing user events	Minor	17:33	21:26 (3.9 h)	resolved
Dialpad	Degraded performance in historic and realtime dashboards	Minor	17:59	19:02 (1.1 h)	resolved
Sigma Computing	Increased error rates on Sigma AWS	Minor	18:00	18:00 (0 min)	resolved
FullStory	Indexing is delayed since ~11am ET for a subset of customers	Minor	18:55	21:44 (2.8 h)	resolved
Vonage	Archives Uploading Delayed in Germany and India region	Minor	19:41	Dec 15, 2022, 13:29 (18 h)	resolved
Segment	Delayed data processing for realtime computations created since August 8th	Minor	21:17	22:57 (1.7 h)	resolved
Twilio	URL Shortening Service of Promotional Messaging is impacted	Minor	22:06	22:57 (51 min)	resolved
Sinch	Delivery Issue O2 UK	Minor	23:00	Dec 15, 2022, 11:11 (12 h)	resolved
Twilio	SMS Delivery Delays to Telefonica Network in United Kingdom	Minor	23:13	Dec 15, 2022, 05:04 (5.8 h)	resolved
Deepgram	Deepgram API Service Degradation	Minor	23:35	23:59 (24 min)	resolved
Twilio	Devices Using Super SIM May Have Experienced Degraded Connectivity	No impact listed	06:15	06:15 (0 min)	resolved
Sinch	DI SMS 365 \| Enterprise Messaging \| CMP Portal Inaccessible \| TT#MNOC-44919	No impact listed	10:49	10:49 (0 min)	resolved
Datadog	Monitors - Delayed Evaluation	No impact listed	13:42	14:30 (48 min)	resolved
Substack	Delay in email open statistics	No impact listed	15:15	Dec 16, 2022, 15:42 (2 d)	resolved
Twilio	On Call Engineers Are Investigating a Potential Issue With Timeout on API.TWILIO.COM	No impact listed	17:19	17:35 (16 min)	resolved
Segment	Partial data deliverability issue with HubSpot Cloud Mode (Actions) destination	No impact listed	17:39	22:17 (4.6 h)	resolved
HubSpot	GoToWebinar integration is unavailable for some customers	No impact listed	18:07	21:55 (3.8 h)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| MNOC-44930	No impact listed	19:09	Dec 15, 2022, 03:34 (8.4 h)	resolved
Bandwidth	Bandwidth Local Market Impairment - 478 - Montgomery AL	No impact listed	22:28	Dec 20, 2022, 18:34 (6 d)	resolved

Still open from earlier days 13

Vendor	Incident	Impact	Started	Resolved	Status
Red Hat (incl. Quay.io)	access.redhat.com, catalog.redhat.com - Search impairment	Critical	Dec 13, 2022, 22:46	00:26 (1.7 h)	resolved
Scaleway	[Elements] Functions and Containers logs issues	Major	Dec 9, 2022, 08:47	Apr 6, 2023, 08:15 (118 d)	resolved
Lever	Applications failing to arrive in Lever from Indeed	Major	Dec 9, 2022, 20:22	Dec 20, 2022, 21:17 (11 d)	resolved
Scaleway	[DC 2] One of the three UPS has suffered a serious incident	Major	Dec 10, 2022, 16:44	Jan 16, 2023, 10:18 (37 d)	resolved
Scaleway	[WebHosting] SSL certificate generation is down on classic web hosting	Major	Dec 12, 2022, 23:32	Jan 1, 2023, 10:32 (19 d)	resolved
Twilio	Deleting Historical Calls Not Being Registered in Database	Minor	Dec 9, 2022, 15:35	Dec 16, 2022, 05:49 (7 d)	resolved
Sinch	Intermittent connectivity issues towards EU1 and DI	Minor	Dec 12, 2022, 03:37	Dec 27, 2022, 14:37 (15 d)	resolved
Twilio	Delay and failures in SMS delivery to Beeline network, Tajikistan	Minor	Dec 13, 2022, 11:33	19:36 (32 h)	resolved
Iterable	Iterable WebApp UI Degredation	Minor	Dec 13, 2022, 17:28	01:28 (8.0 h)	resolved
ActiveCampaign	Errors and slowness across the platform	Minor	Dec 13, 2022, 21:02	01:06 (4.1 h)	resolved
Vonage	Service Issue in Vonage API Platform	Minor	Dec 13, 2022, 22:17	09:22 (11 h)	resolved
Vonage	Kyrgyzstan SMS - Delivery degradation towards Beeline	Minor	Dec 13, 2022, 22:57	05:25 (6.5 h)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT# MNOC-44915	No impact listed	Dec 13, 2022, 18:53	02:05 (7.2 h)	resolved

Maintenance 20

Vendor	Incident	Impact	Started	Resolved	Status
Twilio	[Scheduled] France SMS Carrier Partner Maintenance	Maintenance	00:00	01:00 (1.0 h)	resolved
Vonage	[Scheduled] France SMS - Planned maintenance affecting LEGOS	Maintenance	00:00	01:00 (1.0 h)	resolved
Dropbox	[Scheduled] Scheduled Maintenance (all platforms)	Maintenance	01:00	01:30 (30 min)	resolved
Sinch	[Scheduled] Sinch Planned Maintenance: US cellular	Maintenance	02:00	05:00 (3.0 h)	resolved
Vonage	[Scheduled] USA SMS - Partner Planned Maintenance affecting US Cellular network	Maintenance	02:00	05:00 (3.0 h)	resolved
Twilio	[Scheduled] Brazil Voice Carrier Partner Maintenance	Maintenance	03:01	07:00 (4.0 h)	resolved
Vonage	[Scheduled] Brazil Voice - Maintenance affecting Long Virtual Numbers	Maintenance	03:01	07:00 (4.0 h)	resolved
Vonage	[Scheduled] USA SMS - Emergency Maintenance affecting T-Mobile	Maintenance	05:00	12:03 (7.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	06:00	11:01 (5.0 h)	resolved
Scaleway	[Scheduled] Scheduled maintenance on RDB infrastructure on WAW and AMS.	Maintenance	06:00	08:00 (2.0 h)	resolved
Optimizely	[Scheduled] Search & Navigation maintenance – Migration from legacy infrastructure to latest Cloud-based architecture	Maintenance	07:40	not resolved	unknown
Koyeb	Core database update	Maintenance	14:00	14:31 (32 min)	completed
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Tele2	Maintenance	18:00	22:00 (4.0 h)	resolved
DNSimple	[Scheduled] Registrar Scheduled Maintenance Notice	Maintenance	20:00	Dec 15, 2022, 01:00 (5.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Beeline	Maintenance	20:00	Dec 15, 2022, 01:00 (5.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Beeline Network	Maintenance	20:00	Dec 15, 2022, 01:00 (5.0 h)	resolved
Vonage	[Scheduled] Kazakhstan SMS - Planned maintenance affecting Kar-Tel	Maintenance	20:00	22:00 (2.0 h)	resolved
Twilio	[Scheduled] Kazakhstan SMS Carrier Maintenance - Beeline	Maintenance	20:05	21:55 (1.8 h)	resolved
Smartsheet	[Scheduled] Reports Maintenance	Maintenance	21:09	Dec 15, 2022, 02:00 (4.8 h)	resolved
Teleport	[Scheduled] Tenant Migration	Maintenance	22:11	Dec 15, 2022, 00:03 (1.9 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Contentful, MessageBird (Bird), Mailjet, Snyk, Twilio, Xero, SurveyMonkey, Gorgias, Vonage, Discord, Sinch, LaunchDarkly.

Cite this

40 vendor-reported incidents started on 2022-12-14 (UTC) across 21 vendors, 4 labelled major or critical by the vendor.

Title: Outages on December 14, 2022
Vendor: Rewindex daily outage roundup
Date: 2022-12-14 00:00 UTC
URL: https://rewindex.com/outages/2022-12-14

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