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CompaniesVonageMonthly reportsDecember 2022

Vonage in December 2022: incidents, uptime and changes

62incidents posted
1labelled major or critical
99.42%free of major/critical
66.37%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 4 h 18 min, incident time 10.4 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 51 · No impact listed 10

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Switzerland SMS - Degradation of Inbound SMS towards a subset of Switzerland Long Virtual NumbersMajor4.3 hresolved12-31

Other incidents 61

IncidentImpactStartedDurationStatusDay
SMS Service Issue in PlatformMinor3.8 hresolved12-01
Brazil SMS - Delivery Degradation towards Vivo networkMinor9.9 hresolved12-01
France SMS - Delivery degradation towards Bouygues TelecomMinor11 hresolved12-02
Video Archive Server FailedNo impact listed0 minresolved12-03
Archive server(Standard environment) failedMinor21 minresolved12-03
SIP interconnect server restartMinor34 minresolved12-03
Netherlands SMS - Delivery Degradation towards T-mobileMinor8.6 hresolved12-04
Jordan SMS - Degradation towards Umniah NetworkMinor3.0 hresolved12-04
Uzbekistan SMS - Delivery Degradation towards UMS NetworkMinor2.3 hresolved12-05
Pakistan SMS - Delivery degradation towards Zong networkMinor38 minresolved12-05
SIP Server RestartNo impact listed14 minresolved12-05
Ivory Coast SMS - Delivery Degradation towards MTN networkMinor5.1 hresolved12-05
Pakistan SMS - Delivery degradation towards Zong networkMinor3.1 hresolved12-05
Indonesia SMS - Delivery degradation towards XL NetworkMinor2.2 hresolved12-05
South Africa SMS - degradation of Inbound SMS towards Long Virtual NumbersMinor1.2 hresolved12-06
Brazil SMS - Delivery Degradation towards Vivo networkMinor3.8 hresolved12-07
Issue with loading data in InspectorMinor2.3 hresolved12-07
Russia SMS - Delivery Degradation towards Tele2Minor2.1 hresolved12-07
USA SMS - Degradation affecting 10DLC numbers sending to T-Mobile NetworkMinor5.0 hresolved12-07
Israel SMS - Delivery degradation towards Hot Mobile networkMinor2.4 hresolved12-07
Taiwan SMS - Delivery degradation towards Chunghwa TelecomMinor3.9 hresolved12-08
Indonesia SMS - Delivery degradation towards Smartfren networkMinor3.3 hresolved12-08
Video Media Server FailureNo impact listed21 minresolved12-08
Indonesia SMS - Delivery degradation towards XL NetworkMinor2.5 hresolved12-08
Kazakhstan SMS - Delivery Degradation towards Tele2 and AltelMinor3.5 hresolved12-08
USA MMS - Degradation affecting 10DLC numbersMinor4.1 hresolved12-08
Nigeria SMS - Delivery Degradation towards Airtel networkMinor12 hresolved12-08
Video API Archiving Issue in APAC NortheastNo impact listed34 minresolved12-09
Malaysia SMS - Degradation for Inbound SMS towards Malaysia Short CodeMinor1.6 hresolved12-09
Service Issue in API PlatformsNo impact listed2.1 hresolved12-09
Afghanistan SMS - Degradation affecting RoshanMinor47 minresolved12-12
Brazil SMS - Delivery Degradation towards Claro networkMinor6.9 hresolved12-12
Indonesia SMS - Delivery degradation towards XL NetworkMinor4.6 hresolved12-12
Egypt SMS - Delivery degradation towards Etisalat NetworkMinor1.3 hresolved12-13
Service Issue in Platform - Vonage API DashboardNo impact listed59 minresolved12-13
Service Issue in Vonage API PlatformMinor11 hresolved12-13
Kyrgyzstan SMS - Delivery degradation towards BeelineMinor6.5 hresolved12-13
Palestine SMS - Delivery degradation towards JawwalMinor4.8 hresolved12-14
Thailand SMS - Degradation for Inbound SMS towards Thailand Long Virtual NumbersMinor54 minresolved12-14
Meta WhatsApp Business Management and WhatsApp Cloud API disruptionMinor8.5 hresolved12-14
Indonesia SMS - Delivery degradation towards XL NetworkMinor8.0 hresolved12-14
Sweden SMS - Delivery degradation towards TelenorMinor2.7 hresolved12-14
Archives Uploading Delayed in Germany and India regionMinor18 hresolved12-14
Media Server Failed in Ireland RegionNo impact listed25 minresolved12-16
US SMS - Latency for messages sent using a subset of Short CodesMinor6.2 hresolved12-16
Colombia SMS - Delivery Degradation towards Telefonica / Movistar networkMinor5.0 hresolved12-16
Pakistan SMS - Degradation for Inbound SMS towards Pakistan Long Virtual Numbers & Short CodeMinor1.0 hresolved12-17
Service Issue in Vonage API PlatformNo impact listed0 minresolved12-19
Vietnam SMS - Delay with SMS register traffic with all networksMinor4.8 hresolved12-20
Issues with Multiple Call LegsNo impact listed17 hresolved12-20
Jordan SMS - Degradation towards Umniah NetworkMinor3.5 hresolved12-21
Archiver issue in PDX regionNo impact listed0 minresolved12-22
Japan SMS - Delivery Receipt Delay to KDDI networkMinor5.1 hresolved12-23
Meta WhatsApp Business Management and WhatsApp Cloud API disruptionMinor3 dresolved12-26
Portugal SMS - degradation of Inbound SMS towards Long Virtual NumbersMinor2.8 hresolved12-26
Brazil SMS - degradation of Inbound SMS towards Long Virtual NumbersMinor2.4 hresolved12-26
Israel SMS - Delivery degradation towards Pelephone networkMinor9.8 hresolved12-31
Israel SMS - Delivery degradation towards Cellcom networkMinor9.6 hresolved12-31
Ecuador SMS - Degradation affecting Conecel S.A. (Claro)Minor1.9 hresolved12-31
Australia SMS - Degradation of Inbound SMS towards a subset of Australia Long Virtual NumbersMinor14 hresolved12-31
France SMS - Delivery receipt degradation / delay towards SFRMinor4.9 hresolved12-31

Maintenance 62

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Cite this

Vonage posted 62 status incidents in December 2022 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Vonage in December 2022
Vendor
Vonage
Date
URL
https://rewindex.com/company/vonage/2022/12

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