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CompaniesVonageMonthly reportsJanuary 2023

Vonage in January 2023: incidents, uptime and changes

54incidents posted
0labelled major or critical
100%free of major/critical
54.82%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 14.0 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 47 · No impact listed 7

Incidents 54

IncidentImpactStartedDurationStatusDay
Kazakhstan SMS - Delivery Degradation towards Tele2 and AltelMinor53 minresolved01-01
Philippines SMS - Delivery Receipt degradation for messages sent towards Globe TelecomMinor5.9 hresolved01-03
Afghanistan SMS - Delivery Degradation towards EtisalatMinor13 hresolved01-03
Nigeria SMS - Delivery Degradation towards Airtel networkMinor8.9 hresolved01-04
Kazakhstan SMS - Delivery Degradation towards K-CellMinor2.1 hresolved01-04
Mexico SMS - Degradation of Inbound SMS towards Long Virtual NumbersMinor1.6 hresolved01-05
Service Issue in Platform Voice APINo impact listed19 hresolved01-05
Connectivity issue for US-WestNo impact listed54 minresolved01-05
SIP Interconnect Server Failed in EU-WEST-1Minor13 minresolved01-06
Palestine SMS - Delivery degradation towards JawwalMinor10.0 hresolved01-07
Vietnam SMS - Degradation affecting Pre-Registered Domestic brands on MobifoneMinor20 minresolved01-09
US SMS - Delivery Degradation towards Verizon Wireless sent using a subset of short codesMinor17 hresolved01-09
Cambodia SMS - Delivery Degradation towards Smart networkMinor2.3 hresolved01-10
Voice - Calls in Ireland (EU-3) Data Centre DroppedMinor7.1 hresolved01-10
WhatsApp Cloud API disruptionMinor4.3 hresolved01-10
Kazakhstan SMS - Delivery Degradation towards Tele2Minor7.0 hresolved01-10
Israel SMS - Delivery degradation towards Partner networkMinor1.5 hresolved01-12
Philippines SMS - Delivery Degradation of Domestic Brands towards Smart TelecomMinor2.9 hresolved01-13
Malaysia SMS - Delivery degradation towards U-MobileMinor1.5 hresolved01-14
Uganda SMS - Delivery degradation towards MTN UgandaMinor4.4 hresolved01-14
Cambodia SMS - Delivery Degradation towards Smart networkMinor1.1 hresolved01-15
Russia SMS - Planned maintenance affecting Tele2No impact listed3.4 hresolved01-16
Singapore Voice - Service Degradation between a subset of Singapore Long Virtual Numbers and Simba networkMinor48 dresolved01-16
Dominican Republic SMS - Delivery Degradation towards Claro networkMinor1.0 hresolved01-17
Service Issue in Virginia Data CenterMinor3.7 hresolved01-17
Chile SMS - Degradation of Inbound SMS towards Long Virtual NumbersMinor2.3 hresolved01-18
Service Issue in Virginia Data CenterNo impact listed0 minresolved01-18
Service Issue with Video API in China Data CenterNo impact listed0 minresolved01-18
Service Issue with Video API in China Data CenterNo impact listed3 minresolved01-18
Germany SMS - Degradation for Inbound SMS towards a subset of Long Virtual NumbersMinor15 hresolved01-19
South Africa SMS - Delivery Degradation towards Vodacom NetworkMinor2.1 hresolved01-19
Issue with 10DLC MMSMinor4.9 hresolved01-19
Sweden SMS - Delivery degradation towards TelenorMinor2.2 hresolved01-20
Kazakhstan SMS - Delivery Degradation towards KcellMinor2.1 hresolved01-20
Chile SMS - Degradation of Inbound SMS towards Long Virtual NumbersMinor3 dresolved01-20
US SMS - Degradation of messages sent using a subset of Short CodesMinor41 minresolved01-21
Singapore SMS - Degradation of SMS towards Singapore SingtelMinor21 hresolved01-22
Brazil SMS - Degradation affecting Claro BrazilMinor2.6 hresolved01-22
Voice API Call Failures in US West RegionMinor1.4 hresolved01-23
Mexico SMS - Degradation affecting AT&T MexicoMinor1.4 hresolved01-23
Indonesia SMS - Delivery degradation towards XL NetworkMinor3.0 hresolved01-23
Myanmar SMS - Delivery Degradation towards Ooredoo NetworkMinor5.9 hresolved01-26
Tajikistan SMS - Delivery Degradation towards ZET-MobileMinor11 hresolved01-26
Indonesia SMS - Delivery receipt degradation towards XL NetworkMinor3.1 hresolved01-26
Indonesia SMS - Delivery receipt degradation towards XL NetworkMinor3.2 hresolved01-27
Chile SMS - Delivery Degradation towards ClaroMinor3.1 hresolved01-27
Myanmar SMS - Delivery Degradation towards Ooredoo NetworkMinor5.0 hresolved01-27
Service Issue in Platform: Messages APINo impact listed0 minresolved01-27
Account portal slow loginMinor3 dresolved01-29
Netherlands SMS - Delivery Degradation towards T-MobileMinor2.3 hresolved01-29
Indonesia SMS - Delivery degradation towards Telkomsel NetworkMinor4.3 hresolved01-30
Kuwait SMS - Delivery Degradation towards Zain networkMinor34 hresolved01-31
SMS Service Issue in PlatformMinor2.9 hresolved01-31
Bolivia SMS - Delivery degradation towards Entel NetworkMinor4.9 hresolved01-31

Maintenance 67

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Cite this

Vonage posted 54 status incidents in January 2023 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Vonage in January 2023
Vendor
Vonage
Date
URL
https://rewindex.com/company/vonage/2023/01

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