rewindex

Outages by dayJanuary 17, 2023

Outages on January 17, 2023

UTC day 2023-01-17 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

35incidents started
7labelled major or critical
25vendors with a new incident
14still open from earlier days

By vendor label: Critical 1 · Major 6 · Minor 18 · No impact listed 10 · 17 maintenance

Incidents started this day 35

VendorIncidentImpactStartedResolvedStatus
SentryEvent Ingestion IssueCritical (2.9 h)resolved
MapboxIncreased latency and errors on Tile APIsMajor (3.2 h)resolved
GustoNew Customers are unable to create a Gusto accountMajor (11 min)resolved
SurveyMonkeyErrors when taking surveys and APIMajor (13 min)resolved
AmplitudeIntermittent errors loading & using DataMajor (55 min)resolved
Sigma ComputingIncreased error rates on Sigma AWSMajor (1.7 h)resolved
SnowflakeAWS - US East (N. Virginia): INC0075651Major (1.2 h)resolved
VonageDominican Republic SMS - Delivery Degradation towards Claro networkMinor (1.0 h)resolved
TwilioDelay in SMS Delivery to Movistar (MVNO) Network in MexicoMinor (6.7 h)resolved
RenderDeployments failing in Oregon regionMinor (4.1 h)resolved
XeroUK: Personal Tax submission statusMinor (2.5 h)resolved
SinchDelivery Issue Singapore - SingtelMinor (1.8 h)resolved
MixpanelTemporary Data Ingestion DelayMinor (6.0 h)resolved
TwilioSMS Delivery Delays to Orange Network in CameroonMinor (12 h)resolved
MixpanelIncreased latency loading pages in our WebAppMinor (5.4 h)resolved
TwilioInbound Message Delivery Delays to a Subset of Twilio Israel Phone NumbersMinor (3.0 h)resolved
NetlifyIncreased errors on Netlify FunctionsMinor (1.1 h)resolved
SecureframeSecureframe - issues with updating Cloud Sync resultsMinor (3.0 h)resolved
GorgiasUnable to fetch Instagram DM conversations for some IG accountsMinor (2.0 h)resolved
npmPackage publish impactedMinor (1.1 h)resolved
GorgiasIncreased error rate and delay in processing messages in one regionMinor (5.1 h)resolved
TwilioVoice Recordings DelaysMinor (2.7 h)resolved
SquarespaceConnectivity IssuesMinor (14 h)resolved
VonageService Issue in Virginia Data CenterMinor (3.7 h)resolved
TwilioDelays in Bulk Export Tool via Twilio Rest APIMinor (5.8 h)resolved
AsanaAutomations and Background Actions DelayedNo impact listed (0 min)resolved
MapboxIncreased latency across Directions, Map Matching, & Isochrones APIsNo impact listed (0 min)resolved
1Password1Password.com service availability issues.No impact listed (1.6 h)resolved
TwilioIssues Viewing Call Logs, Call Deletes, Pricing for Programmable and Trunking CallNo impact listed (0 min)resolved
HubSpotHubSpot is currently unavailable for some customers.No impact listed (1.5 h)resolved
HotjarHeatmap retaker not working.No impact listed (42 min)resolved
Elastic CloudSome 8.6.0 deployments may experience issues with rolling changes or Logs & MetricsNo impact listed (47 h)resolved
SnykScheduled maintenance - January 29th, 14:10 GMTNo impact listed (12 d)resolved
DigitalOceanKubernetes Clusters in AMS3No impact listed (0 min)resolved
NetlifyRegexp parsing errors on some sites using Edge FunctionsNo impact listed (0 min)resolved

Still open from earlier days 14

VendorIncidentImpactStartedResolvedStatus
Opsgenie"_incomingData" and "_actionSource" fields are missing in Opsgenie Debug logsMinor (4 d)resolved
Maven CentralIntermittent Timeout Errors from search.maven.orgMinor (8 d)resolved
crates.ioCrates.io Index NormalizationMinor (20 d)resolved
RenderDeploy Failures and Sentry Integration ErrorsMinor (6 d)resolved
VantaDelayed HR results from Finch-powered HRIS integrationsMinor (4 d)resolved
SinchDI SMS 365, DI SMS 365 (iSMS, SMSx) & DI MMS 365 (MM4 & MM7) | Enterprise Messaging & Operator services | Potential Delay in delivery of MO , MT and DLR | MNOC-45427 / MNOC-45426 / MNOC-45424Minor (9 d)resolved
TwilioSMS Delivery Delays to 9Mobile Network in NigeriaMinor (5 d)resolved
VonageSingapore Voice - Service Degradation between a subset of Singapore Long Virtual Numbers and Simba networkMinor (48 d)resolved
TwilioMMS Delivery Delay To T-Mobile in the USA using Subset of Long CodesMinor (18 h)resolved
SinchDI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-45451Minor (9.2 h)resolved
TwilioSMS Delivery Delays and Failures to Africell Network in Sierra LeoneMinor (9.4 h)resolved
DropboxShared links to videos on mobile browsers might not be working for some usersMinor (27 h)resolved
BandwidthBandwidth Local Market Impairment - 350 - Appleton WINo impact listed (4 d)resolved
HotjarNew User accounts have been added to a Product Demo site, causing disruption to usersNo impact listed (3 d)resolved

Maintenance 17

VendorIncidentImpactStartedResolvedStatus
Sinch[Scheduled] DI MMS 365 - MM7 | Enterprise Messaging | Application Maintenance | PCR Number #PCRSDI-10267Maintenance (2.7 h)resolved
Twilio[Scheduled] Colombia SMS Carrier MaintenanceMaintenance (1.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - 338 - Bloomington, INMaintenance (5.0 h)resolved
Scaleway[Scheduled] [PAR3] Planned updatesMaintenance (1.0 h)resolved
Sinch[Scheduled] Scheduled Maintenance - Voice & Video in region sa-east-1 and us-east-1Maintenance (3.0 h)resolved
Sinch[Scheduled] Sinch Planned Maintenance: MMSMaintenance (2.0 h)resolved
Vonage[Scheduled] USA MMS - Planned maintenance affecting 10DLCMaintenance (2.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance - MMSMaintenance (2.0 h)resolved
Sinch[Scheduled] WhatsApp Version upgrade Maintenance - USMaintenance (4.0 h)resolved
Sinch[Scheduled] DI SMS 365 (iSMS) | Operator Services | Application Maintenance | PCR Number # PCRSDI-10275Maintenance (3.0 h)resolved
AirbyteKubernetes cluster update.Maintenance (2.0 h)completed
Lever[Scheduled] Scheduled maintenanceMaintenance (1.0 h)resolved
Twilio[Scheduled] Russia SMS Carrier Maintenance - BeelineMaintenance (4.0 h)resolved
Vonage[Scheduled] Russia SMS - Planned maintenance affecting BeelineMaintenance (3.0 h)resolved
Vonage[Scheduled] Jordan SMS - Planned maintenance affecting UmniahMaintenance (2.0 h)resolved
Twilio[Scheduled] UK SMS Carrier Maintenance - O2 UKMaintenance (7.0 h)resolved
Twilio[Scheduled] Mexico SMS Carrier Maintenance - MovistarMaintenance (7.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Sentry, Mapbox, Gusto, SurveyMonkey, Amplitude, Sigma Computing, Snowflake, Vonage, Twilio, Render, Xero, Sinch.

Cite this

35 vendor-reported incidents started on 2023-01-17 (UTC) across 25 vendors, 7 labelled major or critical by the vendor.

Title
Outages on January 17, 2023
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2023-01-17

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