# Outages on January 17, 2023 (UTC)

> 35 incidents started on January 17, 2023 (UTC) on the status pages Rewindex archives, 7 labelled major or critical by the vendor (Sentry, Mapbox, Gusto); 14 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2023-01-17
Last updated: 2023-01-24T14:57:00Z

- Incidents started: 35 (major/critical: 7, other: 28) across 25 vendors
- Still open from earlier days: 14 · Maintenance windows: 17 · Detected outage events: 0
- By vendor impact label: critical 1, major 6, minor 18, none 10
- Previous day with incidents: [2023-01-16](https://rewindex.com/outages/2023-01-16.md) · Next: [2023-01-18](https://rewindex.com/outages/2023-01-18.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Sentry](https://rewindex.com/company/sentry.md) | [Event Ingestion Issue](https://rewindex.com/company/sentry/incidents/f8pr3mv9wpnl.md) | critical | 2023-01-17 13:26 UTC | 2023-01-17 16:18 UTC | resolved |
| [Mapbox](https://rewindex.com/company/mapbox.md) | [Increased latency and errors on Tile APIs](https://rewindex.com/company/mapbox/incidents/bksn57rxk6zc.md) | major | 2023-01-17 16:03 UTC | 2023-01-17 19:17 UTC | resolved |
| [Gusto](https://rewindex.com/company/gusto.md) | [New Customers are unable to create a Gusto account](https://rewindex.com/company/gusto/incidents/mc4z1dfg87p8.md) | major | 2023-01-17 16:29 UTC | 2023-01-17 16:40 UTC | resolved |
| [SurveyMonkey](https://rewindex.com/company/surveymonkey.md) | [Errors when taking surveys and API](https://rewindex.com/company/surveymonkey/incidents/56v5bbpdc07j.md) | major | 2023-01-17 17:29 UTC | 2023-01-17 17:42 UTC | resolved |
| [Amplitude](https://rewindex.com/company/amplitude.md) | [Intermittent errors loading & using Data](https://rewindex.com/company/amplitude/incidents/tz2d9r2txbyz.md) | major | 2023-01-17 17:46 UTC | 2023-01-17 18:41 UTC | resolved |
| [Sigma Computing](https://rewindex.com/company/sigma-computing.md) | [Increased error rates on Sigma AWS](https://rewindex.com/company/sigma-computing/incidents/g8nqfmyxqw7x.md) | major | 2023-01-17 19:45 UTC | 2023-01-17 21:26 UTC | resolved |
| [Snowflake](https://rewindex.com/company/snowflake.md) | [AWS - US East (N. Virginia): INC0075651](https://rewindex.com/company/snowflake/incidents/1wc4wnynj218.md) | major | 2023-01-17 20:50 UTC | 2023-01-17 22:03 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Dominican Republic SMS - Delivery Degradation towards Claro network](https://rewindex.com/company/vonage/incidents/lfrnzz6cqxgy.md) | minor | 2023-01-17 05:40 UTC | 2023-01-17 06:40 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Delay in SMS Delivery to Movistar (MVNO) Network in Mexico](https://rewindex.com/company/twilio/incidents/spxn4mpp267w.md) | minor | 2023-01-17 09:38 UTC | 2023-01-17 16:18 UTC | resolved |
| [Render](https://rewindex.com/company/render.md) | [Deployments failing in Oregon region](https://rewindex.com/company/render/incidents/dk1x81j0d9ps.md) | minor | 2023-01-17 10:00 UTC | 2023-01-17 14:04 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [UK: Personal Tax submission status](https://rewindex.com/company/xero/incidents/lbt38n2trskf.md) | minor | 2023-01-17 12:10 UTC | 2023-01-17 14:38 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Singapore - Singtel](https://rewindex.com/company/sinch/incidents/8fwrfb9xjmc2.md) | minor | 2023-01-17 12:34 UTC | 2023-01-17 14:24 UTC | resolved |
| [Mixpanel](https://rewindex.com/company/mixpanel.md) | [Temporary Data Ingestion Delay](https://rewindex.com/company/mixpanel/incidents/clsr23p9r0qs.md) | minor | 2023-01-17 13:53 UTC | 2023-01-17 19:52 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Orange Network in Cameroon](https://rewindex.com/company/twilio/incidents/fw7pndl85g31.md) | minor | 2023-01-17 13:55 UTC | 2023-01-18 01:54 UTC | resolved |
| [Mixpanel](https://rewindex.com/company/mixpanel.md) | [Increased latency loading pages in our WebApp](https://rewindex.com/company/mixpanel/incidents/3cfq1xhs6n3y.md) | minor | 2023-01-17 14:47 UTC | 2023-01-17 20:12 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound Message Delivery Delays to a Subset of Twilio Israel Phone Numbers](https://rewindex.com/company/twilio/incidents/1jyksbg1m5wg.md) | minor | 2023-01-17 14:47 UTC | 2023-01-17 17:44 UTC | resolved |
| [Netlify](https://rewindex.com/company/netlify.md) | [Increased errors on Netlify Functions](https://rewindex.com/company/netlify/incidents/pzf9pn0m14hk.md) | minor | 2023-01-17 15:00 UTC | 2023-01-17 16:09 UTC | resolved |
| [Secureframe](https://rewindex.com/company/secureframe.md) | [Secureframe - issues with updating Cloud Sync results](https://rewindex.com/company/secureframe/incidents/rt6spxgw462v.md) | minor | 2023-01-17 16:03 UTC | 2023-01-17 19:03 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Unable to fetch Instagram DM conversations for some IG accounts](https://rewindex.com/company/gorgias/incidents/psw59w3pykhg.md) | minor | 2023-01-17 17:36 UTC | 2023-01-17 19:37 UTC | resolved |
| [npm](https://rewindex.com/company/npm.md) | [Package publish impacted](https://rewindex.com/company/npm/incidents/d5gjj61p5hg2.md) | minor | 2023-01-17 17:47 UTC | 2023-01-17 18:53 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Increased error rate and delay in processing messages in one region](https://rewindex.com/company/gorgias/incidents/pmgb5l034tgr.md) | minor | 2023-01-17 19:34 UTC | 2023-01-18 00:40 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Voice Recordings Delays](https://rewindex.com/company/twilio/incidents/0h4t8fvlr6r5.md) | minor | 2023-01-17 19:47 UTC | 2023-01-17 22:28 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Connectivity Issues](https://rewindex.com/company/squarespace/incidents/kgqq6wdgk2k2.md) | minor | 2023-01-17 21:07 UTC | 2023-01-18 11:35 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Service Issue in Virginia Data Center](https://rewindex.com/company/vonage/incidents/rwd49wbjrtdf.md) | minor | 2023-01-17 21:49 UTC | 2023-01-18 01:33 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Delays in Bulk Export Tool via Twilio Rest API](https://rewindex.com/company/twilio/incidents/8jcsxglvkxdk.md) | minor | 2023-01-17 23:30 UTC | 2023-01-18 05:18 UTC | resolved |
| [Asana](https://rewindex.com/company/asana.md) | [Automations and Background Actions Delayed](https://rewindex.com/company/asana/incidents/63nhssdmxp8n.md) | none | 2023-01-17 00:00 UTC | 2023-01-17 00:00 UTC | resolved |
| [Mapbox](https://rewindex.com/company/mapbox.md) | [Increased latency across Directions, Map Matching, & Isochrones APIs](https://rewindex.com/company/mapbox/incidents/qfpc839b10zk.md) | none | 2023-01-17 01:30 UTC | 2023-01-17 01:30 UTC | resolved |
| [1Password](https://rewindex.com/company/1password.md) | [1Password.com service availability issues.](https://rewindex.com/company/1password/incidents/dy9r4wcnqnhp.md) | none | 2023-01-17 07:55 UTC | 2023-01-17 09:28 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Issues Viewing Call Logs, Call Deletes, Pricing for Programmable and Trunking Call](https://rewindex.com/company/twilio/incidents/mx5jnskyhpsh.md) | none | 2023-01-17 09:59 UTC | 2023-01-17 09:59 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [HubSpot is currently unavailable for some customers.](https://rewindex.com/company/hubspot/incidents/l8r4qy6dm28c.md) | none | 2023-01-17 10:10 UTC | 2023-01-17 11:38 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Heatmap retaker not working.](https://rewindex.com/company/hotjar/incidents/d7ty08j1c2kg.md) | none | 2023-01-17 10:40 UTC | 2023-01-17 11:22 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Some 8.6.0 deployments may experience issues with rolling changes or Logs & Metrics](https://rewindex.com/company/elastic-cloud/incidents/ytvw7gqv4bm0.md) | none | 2023-01-17 14:22 UTC | 2023-01-19 13:47 UTC | resolved |
| [Snyk](https://rewindex.com/company/snyk.md) | [Scheduled maintenance - January 29th, 14:10 GMT](https://rewindex.com/company/snyk/incidents/91ts5ycvksh4.md) | none | 2023-01-17 14:57 UTC | 2023-01-29 20:04 UTC | resolved |
| [DigitalOcean](https://rewindex.com/company/digitalocean.md) | [Kubernetes Clusters in AMS3](https://rewindex.com/company/digitalocean/incidents/h69g5pqwv8s6.md) | none | 2023-01-17 18:28 UTC | 2023-01-17 18:28 UTC | resolved |
| [Netlify](https://rewindex.com/company/netlify.md) | [Regexp parsing errors on some sites using Edge Functions](https://rewindex.com/company/netlify/incidents/zb9clck405tm.md) | none | 2023-01-17 22:13 UTC | 2023-01-17 22:13 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Opsgenie](https://rewindex.com/company/opsgenie.md) | ["\_incomingData" and "\_actionSource" fields are missing in Opsgenie Debug logs](https://rewindex.com/company/opsgenie/incidents/rgr3vlzgwn94.md) | minor | 2023-01-13 11:52 UTC | 2023-01-17 06:18 UTC | resolved |
| [Maven Central](https://rewindex.com/company/maven-central.md) | [Intermittent Timeout Errors from search.maven.org](https://rewindex.com/company/maven-central/incidents/mblzqd69jjpz.md) | minor | 2023-01-13 13:07 UTC | 2023-01-21 02:31 UTC | resolved |
| [crates.io](https://rewindex.com/company/crates-io.md) | [Crates.io Index Normalization](https://rewindex.com/company/crates-io/incidents/01174hg7hdmc.md) | minor | 2023-01-13 13:45 UTC | 2023-02-02 11:13 UTC | resolved |
| [Render](https://rewindex.com/company/render.md) | [Deploy Failures and Sentry Integration Errors](https://rewindex.com/company/render/incidents/1wppdzgnnrnt.md) | minor | 2023-01-13 20:00 UTC | 2023-01-19 20:17 UTC | resolved |
| [Vanta](https://rewindex.com/company/vanta.md) | [Delayed HR results from Finch-powered HRIS integrations](https://rewindex.com/company/vanta/incidents/2f73qrbp9hhw.md) | minor | 2023-01-13 20:21 UTC | 2023-01-17 22:25 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI SMS 365, DI SMS 365 (iSMS, SMSx) & DI MMS 365 (MM4 & MM7) \| Enterprise Messaging & Operator services \| Potential Delay in delivery of MO , MT and DLR \| MNOC-45427 / MNOC-45426 / MNOC-45424](https://rewindex.com/company/sinch/incidents/vthkd68c24m7.md) | minor | 2023-01-14 19:22 UTC | 2023-01-23 09:18 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to 9Mobile Network in Nigeria](https://rewindex.com/company/twilio/incidents/psf5j4t63d1d.md) | minor | 2023-01-15 23:55 UTC | 2023-01-20 21:39 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Singapore Voice - Service Degradation between a subset of Singapore Long Virtual Numbers and Simba network](https://rewindex.com/company/vonage/incidents/rxr9d8g7dmcd.md) | minor | 2023-01-16 07:22 UTC | 2023-03-05 02:38 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [MMS Delivery Delay To T-Mobile in the USA using Subset of Long Codes](https://rewindex.com/company/twilio/incidents/kzsg4lh3wc6t.md) | minor | 2023-01-16 09:05 UTC | 2023-01-17 02:46 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-45451](https://rewindex.com/company/sinch/incidents/20f3c60lmr2m.md) | minor | 2023-01-16 18:03 UTC | 2023-01-17 03:14 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays and Failures to Africell Network in Sierra Leone](https://rewindex.com/company/twilio/incidents/mlg5frtb3w9q.md) | minor | 2023-01-16 21:48 UTC | 2023-01-17 07:10 UTC | resolved |
| [Dropbox](https://rewindex.com/company/dropbox.md) | [Shared links to videos on mobile browsers might not be working for some users](https://rewindex.com/company/dropbox/incidents/b42tgv051bgn.md) | minor | 2023-01-16 22:05 UTC | 2023-01-18 00:36 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 350 - Appleton WI](https://rewindex.com/company/bandwidth/incidents/zb12psh9jxpj.md) | none | 2023-01-13 20:12 UTC | 2023-01-17 15:52 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [New User accounts have been added to a Product Demo site, causing disruption to users](https://rewindex.com/company/hotjar/incidents/zyx99llcxdy9.md) | none | 2023-01-16 16:39 UTC | 2023-01-19 13:40 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] DI MMS 365 - MM7 \| Enterprise Messaging  \| Application Maintenance \| PCR Number \#PCRSDI-10267](https://rewindex.com/company/sinch/incidents/mdrgdgckhnbx.md) | maintenance | 2023-01-17 02:00 UTC | 2023-01-17 04:41 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Colombia SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/s7kb96nphzvq.md) | maintenance | 2023-01-17 02:00 UTC | 2023-01-17 03:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 338 - Bloomington, IN](https://rewindex.com/company/bandwidth/incidents/pg9jv5gkpnsx.md) | maintenance | 2023-01-17 05:01 UTC | 2023-01-17 10:00 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Scheduled\] \[PAR3\] Planned updates](https://rewindex.com/company/scaleway/incidents/m1b8w5rvkdtq.md) | maintenance | 2023-01-17 07:00 UTC | 2023-01-17 08:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Scheduled Maintenance - Voice & Video in region sa-east-1 and us-east-1](https://rewindex.com/company/sinch/incidents/v1gpxf08c0cq.md) | maintenance | 2023-01-17 07:00 UTC | 2023-01-17 10:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Sinch Planned Maintenance: MMS](https://rewindex.com/company/sinch/incidents/p80jpzqgjp15.md) | maintenance | 2023-01-17 08:00 UTC | 2023-01-17 10:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] USA MMS - Planned maintenance affecting 10DLC](https://rewindex.com/company/vonage/incidents/mx1mkdl3sf2q.md) | maintenance | 2023-01-17 08:00 UTC | 2023-01-17 10:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - MMS](https://rewindex.com/company/bandwidth/incidents/bv55bn7dv5mh.md) | maintenance | 2023-01-17 08:01 UTC | 2023-01-17 10:01 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] WhatsApp Version upgrade Maintenance - US](https://rewindex.com/company/sinch/incidents/37hgzwr8rlr8.md) | maintenance | 2023-01-17 08:01 UTC | 2023-01-17 12:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] DI SMS 365 (iSMS) \| Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-10275](https://rewindex.com/company/sinch/incidents/7wxjlb4yn575.md) | maintenance | 2023-01-17 09:00 UTC | 2023-01-17 12:00 UTC | resolved |
| [Airbyte](https://rewindex.com/company/airbyte.md) | [Kubernetes cluster update.](https://rewindex.com/company/airbyte/incidents/clcxc9j453380i0ohhx52wx6x.md) | maintenance | 2023-01-17 10:00 UTC | 2023-01-17 12:00 UTC | completed |
| [Lever](https://rewindex.com/company/lever.md) | [\[Scheduled\] Scheduled maintenance](https://rewindex.com/company/lever/incidents/4xftg5p8bszr.md) | maintenance | 2023-01-17 15:00 UTC | 2023-01-17 16:01 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Beeline](https://rewindex.com/company/twilio/incidents/j4szcqmqtbw6.md) | maintenance | 2023-01-17 20:01 UTC | 2023-01-18 00:01 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] Russia SMS - Planned maintenance affecting Beeline](https://rewindex.com/company/vonage/incidents/sl9d7kj60t16.md) | maintenance | 2023-01-17 21:01 UTC | 2023-01-18 00:01 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] Jordan SMS - Planned maintenance affecting Umniah](https://rewindex.com/company/vonage/incidents/hj8ychmmz7zb.md) | maintenance | 2023-01-17 21:01 UTC | 2023-01-17 23:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] UK SMS Carrier Maintenance - O2 UK](https://rewindex.com/company/twilio/incidents/dm7w5868xwjv.md) | maintenance | 2023-01-17 23:00 UTC | 2023-01-18 06:01 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Mexico SMS Carrier Maintenance - Movistar](https://rewindex.com/company/twilio/incidents/tq9w99mt20rx.md) | maintenance | 2023-01-17 23:01 UTC | 2023-01-18 06:01 UTC | resolved |

## Cite this

35 vendor-reported incidents started on 2023-01-17 (UTC) across 25 vendors, 7 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2023-01-17
- Citation: Rewindex daily outage roundup, “Outages on January 17, 2023” (2023-01-17 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2023-01-17 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on January 17, 2023 (2023-01-17)](https://rewindex.com/outages/2023-01-17)`


---
Canonical: https://rewindex.com/outages/2023-01-17 · Markdown: https://rewindex.com/outages/2023-01-17.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:26:45.478Z