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CompaniesTwilioMonthly reportsJanuary 2023

Twilio in January 2023: incidents, uptime and changes

116incidents posted
1labelled major or critical
99.46%free of major/critical
18.19%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 4 h 1 min, incident time 25.4 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 102 · No impact listed 13

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Delivery delays for Event Streams event dataMajor4.0 hresolved01-25

Other incidents 115

IncidentImpactStartedDurationStatusDay
SMS Delivery Delays to Beeline TajikistanMinor17 hresolved01-02
MMS Delivery Delays to USA via a Subset of Short CodesMinor2.5 hresolved01-02
SMS Delivery Receipt Delays to Globe Network In Philippines Over Pre-Registered International Sender IDsMinor9.9 hresolved01-03
SMS Delivery Delays To Etisalat Network (412-50) In AfghanistanMinor12 hresolved01-03
SMS Delivery Delays to NetOne Network in ZimbabweMinor12 hresolved01-04
SMS Delivery Delays To Airtel NigeriaMinor8.9 hresolved01-04
SMS Delivery Delays To Mobifone VietnamMinor22 hresolved01-04
SMS Delivery Failures on K-TelecomMinor6.8 hresolved01-04
Multilingual Inbound SMS are Parsed Incorrectly, Corrupting the TextMinor22 hresolved01-05
SMS Delivery Delays to Trimob NetworkMinor7.7 hresolved01-05
SMS Delivery Delays to Telefonica ColombiaMinor8.3 hresolved01-06
Inbound Call Failures to a Subset of Twilio Phone Numbers in EstoniaMinor20 hresolved01-06
SMS Delivery Report Delays when sending to STC Network In Saudi ArabiaMinor4.8 hresolved01-07
SMS Delivery Delays to Jawwal Network In PalestineMinor28 hresolved01-07
SMS Delivery Failures to Algar Telecom (CTBC) Network in BrazilMinor2 dresolved01-07
SMS Delivery Failures to Moov Network In BeninMinor13 hresolved01-08
SMS and MMS Delivery Delays From a Subset of Shortcodes to AT&T in USMinor7.4 hresolved01-09
MMS and SMS Delivery Delays to Verizon Wireless From Subset of ShortcodesMinor12 hresolved01-09
Increased latencies and error rate in ConversationsMinor43 minresolved01-09
Inbound Message Delivery Delays to a Subset of Twilio Denmark Phone NumbersMinor4.4 hresolved01-09
On Call Engineers are Investigating a Potential Issue with the Chat Widget in SendGrid Help CenterNo impact listed1.2 hresolved01-09
SMS Delivery Delays and Delivery Report Delays to Zain Network in KuwaitMinor2.2 hresolved01-11
Delays in Search for Transcribed RecordingsMinor1.7 hresolved01-11
MMS Delivery Delays and Delivery Failures to a Small Subset of MessagesMinor1.9 hresolved01-11
SMS Delivery Delays to Telefonica O2 UKMinor2.5 hresolved01-12
SMS Delivery Receipt Delays to Vodacom and MTN Network in South AfricaMinor3.5 hresolved01-12
SMS Delivery Delays to Orange network in IsraelMinor1.8 hresolved01-12
SMS Delivery Delays to Beeline Network in TajikistanMinor7.3 hresolved01-12
SMS Delivery Delays to Orange Network in IsraelMinor1.9 hresolved01-12
On Call Engineers are InvestigatingMinor0 minresolved01-13
SMS Delivery Delays to Telenor Network in MyanmarMinor3.1 hresolved01-13
Port Away Notifications Not Being Sent to UserMinor2 dresolved01-13
On Call Engineers are Investigating a Potential Issue with Port Away Notifications Not SentNo impact listed13 minresolved01-13
MMS Delivery Report Delays From a Subset of Shortcodes to Multiple Networks in USMinor9.8 hresolved01-13
Delay on Programmable Messaging on Ireland EnvironmentMinor4.5 hresolved01-13
SMS Delivery Delays to U-Mobile Network in MalaysiaMinor3.4 hresolved01-14
SMS Delivery Delays to Orange Network in Burkina FasoMinor6.4 hresolved01-14
SMS Delivery Delays to MTN Network in UgandaMinor5.6 hresolved01-14
SMS Delivery Delays to 9Mobile Network in NigeriaMinor5 dresolved01-15
SMS Delivery Delays to Verizon Network in the USMinor3.8 hresolved01-16
Inbound Call Failures to a Subset of Twilio Indonesia Phone NumbersMinor4.9 hresolved01-16
MMS Delivery Delay To T-Mobile in the USA using Subset of Long CodesMinor18 hresolved01-16
SMS Delivery Delays to Meteor Network in IrelandMinor4.5 hresolved01-16
SMS Delivery Delays to Moov Network in Ivory CoastMinor2.7 hresolved01-16
SMS Delivery Delays and Failures to Africell Network in Sierra LeoneMinor9.4 hresolved01-16
Delay in SMS Delivery to Movistar (MVNO) Network in MexicoMinor6.7 hresolved01-17
Issues Viewing Call Logs, Call Deletes, Pricing for Programmable and Trunking CallNo impact listed0 minresolved01-17
SMS Delivery Delays to Orange Network in CameroonMinor12 hresolved01-17
Inbound Message Delivery Delays to a Subset of Twilio Israel Phone NumbersMinor3.0 hresolved01-17
Voice Recordings DelaysMinor2.7 hresolved01-17
Delays in Bulk Export Tool via Twilio Rest APIMinor5.8 hresolved01-17
Inbound Call Failures to Subset of Thailand NumbersMinor1.9 hresolved01-18
SMS Delivery Failures on Karabakh Telecom Network In ArmeniaMinor9.3 hresolved01-18
SMS Delivery Delays to WOM (Nextel) Network in ChileMinor7.3 hresolved01-18
SMS Delivery Delay To Orange Network in CameroonMinor3.8 hresolved01-18
All systems are operationalNo impact listed0 minresolved01-18
The Support Plans Page in the Console Is Now Fully OperationalNo impact listed0 minresolved01-18
MMS Delivery Delays on AT&T Network in United States via Subset of US Short codes and Toll-free numbersMinor3.7 hresolved01-19
SMS Delivery Delays to South Africa Vodacom Network from South African Phone NumbersMinor3.8 hresolved01-19
Call Logs, Call Deletes and Billing not Accessible for Customers on Programmable and Trunking CallsMinor4.0 hresolved01-19
Support Service Disruption on Twilio ConsoleNo impact listed0 minresolved01-19
SMS Delivery Receipt Delays to K-Cell Network in KazakhstanMinor7.4 hresolved01-20
Automated Alert: No Customer ImpactNo impact listed51 minresolved01-20
Messages Failures Over A2P to T-MobileMinor2.8 hresolved01-20
Unable to Preserve Sender ID to All networks in Chile resulting to Inbound SMS failures to a Subset of Twilio Chile Phone NumbersMinor2 dresolved01-21
SMS Delivery Delays to Tcell Network in TajikistanMinor4.3 hresolved01-21
SMS Delivery Delays to Tcell Network in TajikistanMinor25 hresolved01-21
MMS Delivery Delays to US Carriers From a Small Subset of Short-CodesMinor3.5 hresolved01-21
SMS delivery delays to Cellcom in the US from a subset of ShortcodesMinor2.6 hresolved01-21
SMS Delivery Failures to Claro Network in BrazilMinor4.1 hresolved01-22
SMS Delivery Delays To Airtel Network in Tanzania over Registered Sender IDMinor6.7 hresolved01-22
SMS Delivery Receipt Delays To XL network in Indonesia over Registered Sender IDMinor3.6 hresolved01-23
Inbound Call Failures to a Subset of Twilio Argentina Phone Numbers from Claro NetworkMinor8 dresolved01-23
On Call Engineers are Investigating Issues With Creation of New AccountsNo impact listed0 minresolved01-23
Issues Creating New Frontline Instances on Twilio AccountsMinor3.0 hresolved01-23
SMS Delivery Failures to Moov Network in Ivory CoastMinor7.6 hresolved01-24
Multiple Twilio Usage and Reporting Products Impacted by Request Timeouts and Delays in Handling New DataNo impact listed0 minresolved01-24
Inbound Call failures to subset of Twilio Israel phone numbersMinor10 hresolved01-24
Inbound SMS Delivery failures to subset of Twilio Australia phone numbersMinor1.7 hresolved01-25
SMS Delivery Delays to Net One Network ZimbabweMinor9.3 hresolved01-25
SMS Delivery Delays to Lycamobile ItalyMinor4.9 hresolved01-25
SMS Delivery Delays to Zamani Telecom in NigerMinor6.5 hresolved01-25
SMS Delivery Delays to Orange in Burkina FasoMinor14 hresolved01-25
SMS Delivery Delays to Moov Network in Ivory CoastMinor2.4 hresolved01-25
SMS Delivery Delays to and from Vodafone Network in the UK over a subset of UK longcodesMinor8.2 hresolved01-26
SMS Delivery Delays to a Subset of Twilio Chile Phone NumbersMinor1.9 hresolved01-26
SMS Delivery Delays to Beeline Network in TajikistanMinor29 hresolved01-26
SMS Delivery Failures to Orange Network in CameroonMinor3.1 hresolved01-26
Marketplace Services Down in US1Minor3.2 hresolved01-27
SMS Delivery Delays to the Ooredoo Network in MyanmarMinor5.2 hresolved01-27
SMS Delivery Delays to Orange Network in Dominican RepublicMinor7.9 hresolved01-27
SMS Delivery Delays to Turkcell and Vodafone in TurkeyMinor4.3 hresolved01-27
SMS Delivery Delay to T-Mobile Network in United StatesMinor5.1 hresolved01-27
SMS delivery delays to Orange Network in NigerMinor10 hresolved01-27
MMS Delivery Reports Delays to Multiple Networks in USA From a Sub-Set of Short CodesMinor28 minresolved01-27
SMS Delivery Delays to Orange Network In Burkina FasoMinor4.6 hresolved01-28
SMS delivery delays to Orange Network in NigerMinor23 hresolved01-28
SMS Delivery Delays and Failures to Rightel Network in IranMinor5.0 hresolved01-28
SMS Delivery Delays When Sending Messages to Orange Network in Burkina FasoMinor13 hresolved01-28
Very SMS Delivery Failures in SingaporeNo impact listed0 minresolved01-28
SMS Delivery Delays to Moov Network in Ivory CoastMinor15 hresolved01-28
SMS Delivery Delays to ETL Network in LaosMinor8.7 hresolved01-28
SMS Delivery Issue to Orange Network in Burkina FasoMinor8.3 hresolved01-29
Inbound Calls And Message Delivery Delays to Subset of United Kingdom Phone NumbersMinor4.6 hresolved01-30
Flex Insights Historical Reporting DegradedNo impact listed0 minresolved01-30
SMS Delivery Failures to Orange Network in Burkina FasoMinor2.1 hresolved01-30
SMS Delivery Failures to Airtel Network in NigerMinor2.4 hresolved01-30
Our Engineers are Investigating an Issue with Degradation of Service on StudioNo impact listed57 minresolved01-30
SMS Delivery Delay To Movilnet Network In VenezuelaMinor9.3 hresolved01-31
On Call Engineers are Investigating Incident Adding Numbers to CampaignsNo impact listed38 minresolved01-31
SMS Delivery Delays to Multiple Network In Mexico Over A Subset Of Pre-Registered Sender IDMinor6.6 hresolved01-31
SMS Delivery Failures to Airtel Network in NigerMinor10 hresolved01-31
SMS Delivery Delays to Africell Network in Gambia and DR CongoMinor4 dresolved01-31
Functions V2 Services Not Loading from Subaccounts in Console for a Subset of CustomersMinor1.1 hresolved01-31
SMS Delivery Receipt Delays to US C-Spire Network from a Subset of ShortcodesMinor24 hresolved01-31

Maintenance 85

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Cite this

Twilio posted 116 status incidents in January 2023 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Twilio in January 2023
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/2023/01

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