Twilio: Support Service Disruption on Twilio Console
Timeline of updates
- resolved
Our engineers investigated a customer impact of a retroactive issue with Support Service Disruption on Twilio Console that was degraded for 30 minutes between 3:10 PM and 3:40 PM Pacific Time on 01/04/2023. During this period, customers may have experienced issues with appropriately submitting tickets, chat with agents, view their ticket history, or see their current support plan during the outage window.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Twilio, started 2023-01-19 22:00 UTC, resolved after 0 min, 1 update(s).
- Title
- Support Service Disruption on Twilio Console
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/fdk0g0phw944
Twilio profileRecent Twilio incidentsAll outages on January 19, 2023Twilio in January 2023MarkdownJSON