# Twilio: Support Service Disruption on Twilio Console

> Twilio status incident “Support Service Disruption on Twilio Console” on 2023-01-19: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/fdk0g0phw944
Last updated: 2023-01-19T22:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-01-19 22:00 UTC · Resolved: 2023-01-19 22:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/fdk0g0phw944](https://status.twilio.com/incidents/fdk0g0phw944)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-01-19 22:00 UTC: Our engineers investigated a customer impact of a retroactive issue with Support Service Disruption on Twilio Console that was degraded for 30 minutes between 3:10 PM and 3:40 PM Pacific Time on 01/04/2023. During this period, customers may have experienced issues with appropriately submitting tickets, chat with agents, view their ticket history, or see their current support plan during the outage window.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2023-01-19 22:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/fdk0g0phw944
- Citation: Twilio, “Support Service Disruption on Twilio Console” (2023-01-19 22:00 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/fdk0g0phw944 (CC BY 4.0).
- Markdown link: `[Twilio: Support Service Disruption on Twilio Console (2023-01-19)](https://rewindex.com/company/twilio/incidents/fdk0g0phw944)`


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Canonical: https://rewindex.com/company/twilio/incidents/fdk0g0phw944 · Markdown: https://rewindex.com/company/twilio/incidents/fdk0g0phw944.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/fdk0g0phw944 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:28:41.789Z