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CompaniesTwilioMonthly reportsFebruary 2023

Twilio in February 2023: incidents, uptime and changes

140incidents posted
1labelled major or critical
99.82%free of major/critical
19.86%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 1 h 9 min, incident time 22.4 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 123 · No impact listed 16

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
SMS Delivery Failures on Multiple Mobile CarriersMajor1.1 hresolved02-08

Other incidents 139

IncidentImpactStartedDurationStatusDay
SMS Delivery report Issue to Multiple Networks In AustraliaNo impact listed0 minresolved02-01
Messaging Inbound Webhook cookies experienced an incidentNo impact listed0 minresolved02-01
SMS Delivery Delays to Altice Network in Dominican RepublicMinor17 hresolved02-01
SMS Delivery Delays to Altel and MTS Network in KazakhstanMinor3.0 hresolved02-01
SMS Delivery Failures to Airtel Network in Sri LankaMinor15 hresolved02-01
SMS Delivery Failures on Telkom Network in KenyaMinor8.4 hresolved02-02
SMS Delivery Delay To US Cellular Corp Network In US Via A Subset Of ShortcodeMinor8.1 hresolved02-02
SMS Delivery Delays to CTBC Network in BrazilMinor3.5 hresolved02-02
On Call Engineers are InvestigatingNo impact listed6 minresolved02-02
SMS Delivery Delays to Alfa Network in LebanonMinor3.5 hresolved02-02
SMS Delivery Delays to Alfa Network in LebanonMinor7.6 hresolved02-03
SMS Delivery Delay to All Brazil Networks Using Subset of Short-Codes and Registered Sender ID'sMinor7.9 hresolved02-03
JWT Authentication Throwing 500s From Invalid KeysNo impact listed0 minresolved02-03
Degradation with Twilio StudioMinor3.3 hresolved02-03
Degradation of Outbound Call Answer RatesMinor1.5 hresolved02-04
Delays in Transcription Callbacks From VoiceBaseMinor4.4 hresolved02-04
SMS Delivery Issues to Asia Cell Network in IraqMinor9.9 hresolved02-05
SMS Delivery Delays to Narwas Network in OmanMinor10 hresolved02-05
SMS Delivery Delays to Ooredoo Network In PalestineMinor3.3 hresolved02-05
SMS Delivery Delays to MTN Network In EthiopiaMinor10.0 hresolved02-05
SMS Delivery Delays To Lancelot Network in BelgiumMinor2.8 hresolved02-06
SMS Delivery Delays to Netherlands Lancelot NetworkMinor4.4 hresolved02-06
Super SIM Network Connectivity IssuesMinor4.5 hresolved02-06
SMS Delivery Receipt Delays to All Brazil Networks Over Subset of ShortcodesMinor9.4 hresolved02-06
Timeouts From Downstream Payment ProvidersMinor2.5 hresolved02-06
SMS Delivery Delays To Vodafone EgyptMinor7.5 hresolved02-06
Spike In Offline WhatsApp NumbersNo impact listed0 minresolved02-06
SMS Delivery Receipt Delays to All New Zealand Networks Over Subset of ShortcodesMinor3.6 hresolved02-07
Inbound Call Failures To A Subset Of Phone Numbers In BrazilMinor16 hresolved02-07
SMS Delivery Failures to Vinaphone Network in VietnamMinor3.5 hresolved02-07
SMS Delivery Delays to MPT NetworkMinor2 dresolved02-07
SMS Delivery Delays to AT&T NetworkMinor4.7 hresolved02-07
Invoices Issued With Incorrect Country Association for Some Line ItemsNo impact listed0 minresolved02-07
SMS Delivery Delay to all networks in Brazil over a subset of shortcodes and Pre-registered senderIDMinor2 dresolved02-08
SMS Delivery Delay to the Movistar network in Mexico over Pre-registered senderIDMinor17 hresolved02-08
SIP Domains page in the Twilio Console is not persisting configuration updatesNo impact listed0 minresolved02-08
Users in Flex UI Admin Page Unable to Modify Their RTA FeedMinor11 hresolved02-08
SMS Delivery Delays to Airtel network in UgandaMinor4.8 hresolved02-08
A2P 10DLC Campaign Vetting DelaysMinor49 dresolved02-08
SMS Delivery Delays to Smartfren Network In IndonesiaMinor10 hresolved02-08
Automated Alert: No Customer ImpactNo impact listed18 minresolved02-08
Twilio Console Active Phone Numbers Configuration Page ErrorMinor54 minresolved02-09
SMS Delivery Delays to XL Network in IndonesiaMinor7.7 hresolved02-09
SMS Delivery Delays to Vietnam Vietnamobile NetworkMinor5.5 hresolved02-09
SMS Delivery Delays to MTN NigeriaMinor22 hresolved02-09
Message Delivery Delays To All Networks In Turkey Over a Subset of Pre-registered Sender IDMinor1.6 hresolved02-10
SMS Delivery Delays to All Networks in Brazil Over Subset of Short Codes and Pre-Registered Sender IDMinor4.9 hresolved02-10
SMS Delivery Delays to Entel Network in ChileMinor3.1 hresolved02-10
SMS Delivery Delay to Moov Network in Ivory CoastMinor22 hresolved02-10
SMS Delivery Delays and Failure To INWI MoroccoMinor3 dresolved02-10
Delays on Support Tickets ResponseMinor3.3 hresolved02-12
SMS Delivery Delays to Claro Network in Brazil over a Subset of Short Codes and Pre-Registered Sender IDsMinor8.7 hresolved02-12
SMS Delivery Delays to Orange Network in Burkina FasoMinor8.7 hresolved02-12
Toll-Free MMS Failures Sending Towards AT&TMinor20 hresolved02-13
Delays in Transcription ServiceMinor1.9 hresolved02-13
SMS/MMS Delivery Delays to AT&T NetworkMinor54 minresolved02-13
Issue with Outbound Call Signing for US based trafficMinor1.8 hresolved02-13
SMS Delivery Delay To T-Mobile Network In the United StatesMinor6.4 hresolved02-14
SMS Delivery Delays to Claro Network in BrazilMinor5.0 hresolved02-14
SMS Delivery Delays to Etisalat Network in EgyptMinor6.0 hresolved02-14
Experiencing Proxy 500 API ErrorsMinor4.8 hresolved02-14
SMS Delivery Delays to Moov Network in Ivory CoastMinor17 hresolved02-14
SMS Delivery Delays to MTN Network in NigeriaMinor5.4 hresolved02-14
SMS Delivery Delays to Sudani One Network in SudanMinor2.5 hresolved02-14
SMS Delivery Delays To Orange Network in Burkina FasoMinor4.5 hresolved02-14
Inbound SMS Delivery Failures to Twilio Israel Phone NumbersMinor10 hresolved02-14
SMS Delivery Delay To Mobilis Network In AlgeriaMinor7.0 hresolved02-15
Inbound SMS delivery failures to Twilio Israel Phone NumbersMinor8.7 hresolved02-15
SMS Delivery Delays to Multiple Networks In USA Over Small CarriersMinor4.2 hresolved02-15
Account Sign Ups for ConsoleNo impact listed0 minresolved02-15
SMS Delivery Delays to Lycamobile Network in the United KingdomMinor4.9 hresolved02-15
SMS Delivery Delays to Vodafone Network in the AustraliaMinor2.7 hresolved02-16
Quick Deploy is Failing on CodeExchangeMinor1.9 hresolved02-16
SMS Delivery Delays To Multiple Networks In Mexico Via Registered Sender IDMinor2.7 hresolved02-16
Intermittent 500s error in Statistic and Events API for Flex and TaskRouterMinor5.9 hresolved02-17
Singapore Likely-SCAM senders for V1 customersMinor2.5 hresolved02-17
SMS Delivery Failure with error on scheduled_forMinor5.3 hresolved02-17
SMS Delivery Delays From and To All Networks In France Over A Subset Of ShortcodesMinor7 minresolved02-17
Voice Insights Call Events for Client/SDK Calls are DelayedMinor4.5 hresolved02-17
Potential Issue with High web Socket Count on Flex Edge Services Causing Multiple 500 FailuresMinor2.0 hresolved02-17
Potential Issue with wds pf Returning 500s due to Elastic Search IncidentMinor1.9 hresolved02-17
Calls Insights Pages in the Twilio Console Retrieve a 408 ErrorMinor1.5 hresolved02-17
Errors for the Twilio Rest API Impacting Multiple Twilio ServicesMinor13 hresolved02-17
Super SIM VPN Customers Might Experience Low ThroughoutMinor1.5 hresolved02-17
SMS Delivery Delays to CTBC Celular Network in BrazilMinor4.8 hresolved02-17
SMS Delivery Delays to AT&T Network in the USMinor2.5 hresolved02-17
SMS Delivery Delay To Zong Network In PakistanMinor2.0 hresolved02-18
Errors Related To Twilio Console and MFAMinor2.7 hresolved02-19
Automated Alert: No Customer ImpactNo impact listed57 minresolved02-20
SMS Delivery Delays To Altel and Tele2 Networks in KazakhstanMinor5.1 hresolved02-20
SMS Delivery Delays To The Orange Network In CameroonMinor12 hresolved02-20
SMS Delivery Delays to AT&T Network in the US for Toll-Free Numbers and a Subset of Long CodesMinor2.2 hresolved02-20
SMS Delivery Delay to the Econet Wireless Network in ZimbabweMinor20 hresolved02-21
5xx Errors From FlexMinor2.6 hresolved02-21
Inbound Calls To Twilio New Zealand Numbers Are FailingMinor4.5 hresolved02-21
Connectivity Lost On 12% Of Super SIM DevicesMinor2.5 hresolved02-21
SMS Delivery Delays To Tacom Network In TajikistanMinor5.5 hresolved02-21
SMS Delivery Delay and Failures to Rakuten Mobile Network in JapanMinor8.7 hresolved02-21
SMS Delivery Delays to US Cellular From a Subset of ShortCode NumbersMinor4.5 hresolved02-21
Customers are Unable to Provision Trial Numbers during OnboardingMinor4.7 hresolved02-21
Repeated Video Compositions for Some CustomersNo impact listed0 minresolved02-21
SMS Delivery Delays to the Orange Networks in CameroonMinor2.2 hresolved02-21
SMS Delivery Delays From and To All Networks In Mexico Over a Subset of Domestic LongcodesMinor4.2 hresolved02-21
SMS Delivery Delays to Fastweb Network in ItalyMinor2.7 hresolved02-22
SMS Delivery Delays to ZONG Network In PakistanMinor9.9 hresolved02-22
SMS Delivery Failure To Turkey Turkcell NetworkMinor36 minresolved02-22
SMS Delivery Delay To Telekom Network In South Africa Using Domestic Sender IdMinor25 hresolved02-22
SMS Delivery Failures to Airtel in NigerMinor14 hresolved02-23
Connectivity Lost on 6% of Super SIM DevicesMinor2.2 hresolved02-23
SMS Delivery Delays To GrameenPhone Network In BangladeshMinor17 hresolved02-23
Connectivity Lost on 10% of Super SIM DevicesMinor1.3 hresolved02-23
Delays in Inbound/Outbound Voice Over Interconnect and Elastic SIP Trunking in Ashburn (US1) and Time Outs in MMSMinor35 hresolved02-23
Connectivity Lost on 10% of Super SIM DevicesMinor24 hresolved02-23
SMS Delivery Delays To Syriatel and MTN Networks In SyriaMinor3.0 hresolved02-23
Our Engineers are Investigating an Issue with Video CompositionsNo impact listed53 minresolved02-23
SMS Delivery Delays to Moov Network in Ivory CoastMinor5.1 hresolved02-23
SMS Delivery Delays to Setar in ArubaMinor5.3 hresolved02-23
Issues with Active Numbers Page in Console for IE1 and AU1 RegionsMinor2.2 hresolved02-24
SMS Delivery Delays To US Cellular Corp. Network Over A Subset Of ShortcodesMinor3.4 hresolved02-24
Automated Alert: No Customer ImpactNo impact listed15 minresolved02-24
SMS Delivery Delays to Tigo/Oasis Network in CongoMinor3.1 hresolved02-24
Console Page Load DelaysNo impact listed0 minresolved02-25
SMS Delivery Delays to Moov Network in Ivory CoastMinor21 hresolved02-25
SMS Delivery Delay To Mobifone in VietnamMinor4.0 hresolved02-26
SMS Delivery Delays to MPT Network in MyanmarMinor2.6 hresolved02-26
SMS Delivery Receipt delays To Econet Network In ZimbabweMinor22 hresolved02-26
SMS delivery delays to MTN network in Ivory CoastMinor7.4 hresolved02-26
SMS Delivery Delays to Orange Network in Burkina FasoMinor6.4 hresolved02-26
SMS Delivery Delays to Moov Network in Ivory CoastMinor8.8 hresolved02-26
Audio Quality Issues in Phone Calls to a Subset of Twilio Australia NumbersMinor2.9 hresolved02-27
SMS Delivery Delay To Orange Burkina FasoMinor2.9 hresolved02-27
SMS Delivery Delay To Moov Ivory CoastMinor5.2 hresolved02-27
On Call Engineers Are Investigating a Potential Issue With Super SIM Devices Experiencing Connectivity IssuesNo impact listed1.9 hresolved02-27
Elevated 5xx Errors With Verifications APINo impact listed8 minresolved02-27
SMS Delivery Delays to O2 Network in GermanyMinor4.5 hresolved02-27
SMS Delivery Delays to XL Network in IndonesiaMinor3.4 hresolved02-27
SMS Delivery Delay To Moov Network In Ivory CoastMinor4.7 hresolved02-27
SMS Delivery Delay To Mobifone in VietnamMinor2.6 hresolved02-28
MMS Delivery Delays to US Carriers From a Subset of Short CodesMinor2.4 hresolved02-28

Maintenance 94

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Cite this

Twilio posted 140 status incidents in February 2023 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Twilio in February 2023
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/2023/02

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