Outages by dayFebruary 2, 2023

Outages on February 2, 2023

UTC day 2023-02-02 (Feb 2, 2023, 00:00 to Feb 2, 2023, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

51incidents started

10labelled major or critical

29vendors with a new incident

19still open from earlier days

By vendor label: Critical 3 · Major 7 · Minor 27 · No impact listed 14 · 22 maintenance

Incidents started this day 51

Vendor	Incident	Impact	Started	Resolved	Status
BigCommerce	Support chat and case interruption	Critical	10:22	12:32 (2.2 h)	resolved
Lattice	Lattice Service Disruption	Critical	17:48	18:22 (34 min)	resolved
Lattice	Lattice Service Disruption	Critical	19:07	20:16 (1.1 h)	resolved
Gusto	Some Safari users are unable to log into their Gusto account	Major	00:04	15:33 (15 h)	resolved
Plivo	Payment service issue impacting SMS, MMS, Lookup APIs for the prepaid accounts.	Major	12:49	17:46 (5.0 h)	resolved
Elastic Cloud	Connectivity issues with Azure South Africa North	Major	14:17	17:59 (3.7 h)	resolved
Snowflake	3 Deployments Affected: INC0077066	Major	16:39	19:11 (2.5 h)	resolved
Snowflake	GCP - Europe West 4 (Eemshaven): INC0077120	Major	20:43	23:23 (2.7 h)	resolved
Bandwidth	Bandwidth International Market Impairment - Poland	Major	22:21	Feb 3, 2023, 09:55 (12 h)	resolved
Snowflake	AWS - US West (Oregon): INC0077133	Major	22:21	23:04 (43 min)	resolved
Vonage	Poland SMS - Degradation for Inbound SMS towards Poland Long Virtual Numbers	Minor	05:44	10:13 (4.5 h)	resolved
Twilio	SMS Delivery Failures on Telkom Network in Kenya	Minor	06:21	14:45 (8.4 h)	resolved
Vonage	Chile SMS - Degradation of Inbound SMS towards Long Virtual Numbers	Minor	07:42	12:23 (4.7 h)	resolved
New Relic	Logs in the Distributed tracing UI Delays for EU Region	Minor	08:36	11:21 (2.8 h)	resolved
Bandwidth	Bandwidth Local Market Impairment - 350 - Appleton, WI	Minor	08:38	14:29 (5.8 h)	resolved
Plivo	Elevated errors on Plivo Console, Messaging and Phone Numbers Service	Minor	09:17	17:46 (8.5 h)	resolved
Mixpanel	Raw Export API degraded for a subset of customers	Minor	09:35	18:29 (8.9 h)	resolved
Bitbucket	Website is slow	Minor	09:38	12:53 (3.3 h)	resolved
Pusher	Search not working on tutorial and docs pages	Minor	10:03	11:11 (1.1 h)	resolved
Scaleway	[ELEMENTS/DDX] Sending SMS notifications issue	Minor	10:05	14:07 (4.0 h)	resolved
Linode (Akamai)	Service Issue - API Gateway Timeouts	Minor	10:43	14:40 (4.0 h)	resolved
Sinch	Delivery Issue USA - US-Cellular	Minor	10:47	21:15 (10 h)	resolved
Twilio	SMS Delivery Delay To US Cellular Corp Network In US Via A Subset Of Shortcode	Minor	12:25	20:32 (8.1 h)	resolved
Twilio	SMS Delivery Delays to CTBC Network in Brazil	Minor	14:13	17:44 (3.5 h)	resolved
Sinch	DI SMS 365 \| Enterprise Messaging \| Potential Delay in delivery of MT, MO & DLR traffic towards multiple operators in United Arab Emirates	Minor	14:40	19:28 (4.8 h)	resolved
Akamai	Akamai Control Center Issues	Minor	15:02	15:45 (43 min)	resolved
Logz.io	UI (Kibana) is degregaded in WestEurope Azure region	Minor	15:53	18:35 (2.7 h)	resolved
Twilio	SMS Delivery Delays to Alfa Network in Lebanon	Minor	17:05	20:34 (3.5 h)	resolved
Braze	Reporting Data Delayed	Minor	17:32	19:51 (2.3 h)	resolved
Deepgram	[Deepgram API] Elevated Error Rates	Minor	17:57	21:03 (3.1 h)	resolved
Sinch	Delivery Issue - Thailand	Minor	18:06	19:02 (56 min)	resolved
Airtable	Incident - 02/02/23	Minor	18:50	Feb 3, 2023, 01:09 (6.3 h)	resolved
Buildkite	Elevated Latency on Notifications	Minor	19:30	21:53 (2.4 h)	resolved
Vonage	MMS message delivery failures	Minor	20:13	Feb 3, 2023, 00:51 (4.6 h)	resolved
Sinch	MMS Issues	Minor	21:29	Feb 3, 2023, 00:25 (2.9 h)	resolved
Xero	AU, NZ & UK: Payroll - Customers intermittently receiving errors in the Leave menu	Minor	23:35	Feb 3, 2023, 00:18 (43 min)	resolved
Akamai	Enhanced Content Control Utility (ECCU) Purge issues	Minor	23:56	Feb 3, 2023, 22:04 (22 h)	resolved
Canva	Users may have issues accessing Canva	No impact listed	03:37	08:42 (5.1 h)	resolved
Canva	Users may have issues logging into Canva	No impact listed	06:41	07:11 (30 min)	resolved
GitHub Copilot	Investigating reports of degraded performance.	No impact listed	11:29	11:55 (26 min)	resolved
GitHub	Investigating reports of degraded performance.	No impact listed	11:29	11:55 (26 min)	resolved
DigitalOcean	BLR1 Network Maintenance	No impact listed	15:10	15:10 (0 min)	resolved
Twilio	On Call Engineers are Investigating	No impact listed	15:49	15:55 (6 min)	resolved
GitHub Copilot	Investigating reports of degraded performance.	No impact listed	16:15	20:02 (3.8 h)	resolved
GitHub	Investigating reports of degraded performance.	No impact listed	16:15	20:02 (3.8 h)	resolved
HubSpot	Chatflows is unavailable for all customers	No impact listed	17:05	17:23 (18 min)	resolved
Hotjar	New Reaction and NPS questions can't be added to Surveys	No impact listed	17:17	17:54 (37 min)	resolved
Bandwidth	UK Mobile - Inbound SMS Failures	No impact listed	17:59	17:59 (0 min)	resolved
DigitalOcean	LON1 Network Maintenance	No impact listed	19:05	19:05 (0 min)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT#MNOC-45720	No impact listed	21:19	Feb 3, 2023, 02:21 (5.0 h)	resolved
DigitalOcean	LON1 Networking	No impact listed	23:07	23:07 (0 min)	resolved

Still open from earlier days 19

Vendor	Incident	Impact	Started	Resolved	Status
BigCommerce	Increased wait times for support	Critical	Feb 1, 2023, 16:35	Feb 4, 2023, 15:01 (3 d)	resolved
Scaleway	[Webhosting][Classic] Sending mail unavailable 535 error	Major	Jan 31, 2023, 13:41	Feb 14, 2023, 10:09 (14 d)	resolved
Webflow	Account and Ecommerce emails may not be going through	Major	Feb 1, 2023, 21:30	00:28 (3.0 h)	resolved
Scaleway	[REGISTRY] Issues concerning resources availability in API	Minor	Jan 27, 2023, 08:44	Mar 23, 2023, 17:30 (55 d)	resolved
Scaleway	[DC3] Public switch down on DC3 room S46 rack B16	Minor	Jan 27, 2023, 13:26	Feb 14, 2023, 09:57 (18 d)	resolved
Sinch	Delivery Issue Kuwait - Zain	Minor	Jan 31, 2023, 10:11	Feb 3, 2023, 10:00 (3 d)	resolved
Twilio	SMS Delivery Delays to Africell Network in Gambia and DR Congo	Minor	Jan 31, 2023, 10:47	Feb 4, 2023, 15:43 (4 d)	resolved
Snyk	Reports of duplicate projects for CLI imports	Minor	Jan 31, 2023, 17:19	Feb 19, 2023, 15:00 (19 d)	resolved
Vonage	Philippines Voice - Service Degradation affecting long virtual numbers	Minor	Feb 1, 2023, 06:25	02:11 (20 h)	resolved
Sinch	Delivery Issue Dominican Republic - Altice	Minor	Feb 1, 2023, 13:48	06:32 (17 h)	resolved
Twilio	SMS Delivery Delays to Altice Network in Dominican Republic	Minor	Feb 1, 2023, 13:53	06:52 (17 h)	resolved
Deepgram	[Deepgram API] Elevated Error Rates	Minor	Feb 1, 2023, 18:45	03:03 (8.3 h)	resolved
Twilio	SMS Delivery Failures to Airtel Network in Sri Lanka	Minor	Feb 1, 2023, 19:08	09:56 (15 h)	resolved
Buildkite	Elevated Processing Times	Minor	Feb 1, 2023, 20:50	04:33 (7.7 h)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT#MNOC-45696	Minor	Feb 1, 2023, 21:21	01:15 (3.9 h)	resolved
Speechmatics	Investigating - Degraded performance in portal	No impact listed	Feb 1, 2023, 14:49	15:40 (25 h)	resolved
Render	Slow deploys affecting free services	No impact listed	Feb 1, 2023, 16:58	01:33 (8.6 h)	resolved
LaunchDarkly	Delayed Context Ingestion for Early Access Customers	No impact listed	Feb 1, 2023, 17:22	23:05 (30 h)	resolved
Vonage	SMS API Message Rejections	No impact listed	Feb 1, 2023, 20:04	19:41 (24 h)	resolved

Maintenance 22

Vendor	Incident	Impact	Started	Resolved	Status
ActiveCampaign	[Scheduled] Planned Database Upgrade Maintenance	Maintenance	00:00	00:30 (30 min)	resolved
Scaleway	[Scheduled] [CHAT] Elements livechat access and creation unavaibility	Maintenance	00:30	00:40 (10 min)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS	Maintenance	04:00	08:00 (4.0 h)	resolved
Sinch	[Scheduled] External Maintenance - Toll-Free Number Provider	Maintenance	04:00	08:00 (4.0 h)	resolved
Twilio	[Scheduled] US and Canada SMS Carrier Partner Maintenance	Maintenance	04:00	08:01 (4.0 h)	resolved
Twilio	[Scheduled] US MMS Carrier Partner Maintenance	Maintenance	04:00	08:00 (4.0 h)	resolved
Vonage	[Scheduled] USA & CA SMS, MMS - Planned maintenance affecting toll free numbers	Maintenance	04:00	08:00 (4.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	05:00	11:02 (6.0 h)	resolved
Sinch	[Scheduled] Internal Maintenance: Migration of T-Mobile US Supplier Connections	Maintenance	07:00	10:00 (3.0 h)	resolved
Vonage	[Scheduled] USA SMS - Planned Maintenance affecting T-Mobile	Maintenance	07:00	10:00 (3.0 h)	resolved
Coralogix	[Scheduled] Change of compression codec for Archive Parquet from SNAPPY to ZSTD	Maintenance	07:00	07:06 (6 min)	resolved
Make	[Scheduled] Scheduled infrastructure maintenance	Maintenance	08:00	10:00 (2.0 h)	resolved
Twilio	[Scheduled] United Arab Emirates SMS Carrier Maintenance - Etisalat	Maintenance	08:01	14:00 (6.0 h)	resolved
Aptible	[Scheduled] Database SSL Certificate Rotation - Shared Stacks Database restarted automatically	Maintenance	16:00	17:35 (1.6 h)	resolved
Vonage	[Scheduled] Singapore SMS - Planned maintenance affecting Singtel	Maintenance	17:00	21:00 (4.0 h)	resolved
Sinch	[Scheduled] DI LTE 365 \| Operator Services \| 3rd party Network Maintenance \| Ref Number# INC000009319297	Maintenance	20:00	Feb 3, 2023, 02:00 (6.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Megafon	Maintenance	20:00	Feb 3, 2023, 00:01 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Beeline	Maintenance	20:00	Feb 3, 2023, 02:00 (6.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Megafon	Maintenance	20:00	Feb 3, 2023, 00:01 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Beeline	Maintenance	21:00	Feb 3, 2023, 00:01 (3.0 h)	resolved
Twilio	[Scheduled] United Kingdom Account Security Carrier Partner Maintenance	Maintenance	22:00	Feb 3, 2023, 06:00 (8.0 h)	resolved
Pusher	[Scheduled] Pusher Dashboard Scheduled Downtime	Maintenance	22:00	22:30 (30 min)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: BigCommerce, Lattice, Gusto, Plivo, Elastic Cloud, Snowflake, Bandwidth, Vonage, Twilio, New Relic, Mixpanel, Bitbucket.

Cite this

51 vendor-reported incidents started on 2023-02-02 (UTC) across 29 vendors, 10 labelled major or critical by the vendor.

Title: Outages on February 2, 2023
Vendor: Rewindex daily outage roundup
Date: 2023-02-02 00:00 UTC
URL: https://rewindex.com/outages/2023-02-02

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